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No Log info in Pocket Query


Stompy

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Just had a PQ come back without any log detail, never had that before, i've just requested it again but seems to be taking a while to come through. As far as I'm aware there's no setting for this but definately not in the gpx file!!!! :anitongue:

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I just noticed this on the last PQ I ran. Earlier PQs today had logs.

(This is a "regular PQ", not route or bookmark list.)

 

I submitted some PQs a few minutes ago and they ran immediately.

But none of them contain any logs :anitongue:

Edited by RoPeHe
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Looks like I'm on "the list" too! I even created a new PQ just to see if some old setting was causing the problem,,, but alas,, still no log data. The "my finds" QP does not register my latest finds either, so I guess I'll have to wait SEVEN WHOLE DAYS before I know if that gets fixed !

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In addition to the logs, the travel bug data is also missing from the files. I ran a PQ yesterday and it was fine. However, the ones I ran today were missing both the logs and the TB data.

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4 new queries generated at or around 7:00pm your server time...none of the gpx files have log information

 

not new news but i thought i'd add that info.

 

as an aside, i used to run scheduled queries, but they would arrive at odd times and not all of them would be generated by the time i needed them in the morning (i'm eastern time)...so i decided to forget scheduled ones and just make copies of my "stock queries" when i needed them and set them to run that day...since they were new queries, they would happen "immediately" and then i would delete them...now i think that in addition to those steps, i'll check the forums before i run them to see if there are problems...that way i don't waste my 5 per day by running 4 without checking to see if there are problems...better to wait to make sure the hamsters are alive and conscious...good thing i keep backups.

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so, like, how do we know when this is fixed?...does Groundspeak post a note somewhere saying "thanks for letting us know - it's fixed now" ?...do they put this in it's own topic or in the various threads?

 

i've looked at the twitter but it doesn't look like they put "solved" notes there.

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so, like, how do we know when this is fixed?...does Groundspeak post a note somewhere saying "thanks for letting us know - it's fixed now" ?...do they put this in it's own topic or in the various threads?

 

i've looked at the twitter but it doesn't look like they put "solved" notes there.

 

When all the threads about missing logs stop then we can assume it is fixed.

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I guess Groundspeak has never heard of...."If it aint broke, don't fix it." I NEVER had problems with any of this stuff before the last site update. I guess I should be happy that it was only $30 I spent on this site instead of more. It's just sad that I didn't even make it 6 months before they started having big issues. Yes, to me this is a big issue as I don't have the time to set and individually send 500 caches to my GPS. Thank God I ran PQ's for all of the major cities around me BEFORE the update so at least I still have all the details such as logs, hints, description, etc. Hope this gets fixed soon.

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Great. Groundspeak børks FindStatGen just two days before I use it for the first time. Just great.

 

Hey, here's an idea. Upgrade your system so that it can serve "My Finds" pocket queries as frequently as users want.

Edited by DENelson83
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so, like, how do we know when this is fixed?...does Groundspeak post a note somewhere saying "thanks for letting us know - it's fixed now" ?...do they put this in it's own topic or in the various threads?

Someone will post to this thread when they get a PQ with logs and TB information. I wouldn't bet on it being fixed before Monday morning.

 

(I knew there were PQ hamsters. It had never occurred to me that they subcontracted some of their work to Log and TB hamsters.)

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Some of you need to take a deep breath. It is Sunday so response will be slow or nonexistant until the morning probably. I know it sucks to lose out on data, but there's no need to act like Groundspeak has a personal vendetta against you or any of the 3rd party stat applications.

 

The download gpx file for individual caches seems to be working fine. So I'm guessing it's just a little bug.

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And the Groundspeak Lackeys appear to be eerily silent on this issue. Seems they don't want us posting stats anymore.

If that is the case then they had better refund my $30 that I paid to be able to use all this "premium" stuff. I've got 4 lawyers in my immediate family that would have a hay day with something like that. You can't charge people a fee for "premium services" then turn around and take those services away! Let's just hope that GS doesn't make that kind of mistake.

 

Relax, it's just probably just a technical problem.

 

Besides, stats are not a premium service of this website.

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stats are not a premium service of this website.
But log info IS, and there is no log info going into ANY pocket queries at the moment -- not just the "my finds" one. But I'm with you on this one; a glitch, I'm sure it will be resolved, and no big deal unless it drags out for a long while. Edited by lee_rimar
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...

As for that that choom with so many lawyers are in family... nah there are just TOO many openings there.

 

Thanksgiving dinner.

 

"Mother I am going to sue you for the sweet potatoes." "Care to settle out of court for a dish of peas and carrots dear?" "I'm gonna subpoena me some of that pumpkin pie for desert!"

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Any PQ's generated from this time forward should have the logs in them. The problem has been found and the logs are again in the PQ's. If your PQ was generated before 11:28 am PST it will not have the logs in it as it was generated before the fix was in place.

 

Sorry for the frustration this may have caused any of you.

 

Thank you,

 

Michael LaPaglia

Community Relations Specialist

 

Groundspeak, Inc.

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Consider yourselves lucky your getting any PQs. We are day 3 into a 35 day Geocaching trip, running PQs daily for the proposed trip ahead. Today, I have NOTHING. We are skirting around the back of Sydney Australia today, a place with literally thousands of caches, and we cant find ANY, unless we revert back to the old fashioned, pre premium membership days.

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Any PQ's generated from this time forward should have the logs in them. The problem has been found and the logs are again in the PQ's. If your PQ was generated before 11:28 am PST it will not have the logs in it as it was generated before the fix was in place.

 

Sorry for the frustration this may have caused any of you.

 

Thank you,

 

Michael LaPaglia

Community Relations Specialist

 

Groundspeak, Inc.

 

Thanks for getting it fixed! It's good to know that even on the weekends we have some lackeys looking out for us. I for one and very appreciative!

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Any PQ's generated from this time forward should have the logs in them. The problem has been found and the logs are again in the PQ's. If your PQ was generated before 11:28 am PST it will not have the logs in it as it was generated before the fix was in place.

 

I just ran a PQ (12:26 PM server time) and still no logs. Is it me?

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Any PQ's generated from this time forward should have the logs in them. The problem has been found and the logs are again in the PQ's. If your PQ was generated before 11:28 am PST it will not have the logs in it as it was generated before the fix was in place.

 

I just ran a PQ (12:26 PM server time) and still no logs. Is it me?

No, not just you, still isn't working for me either.

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Any PQ's generated from this time forward should have the logs in them. The problem has been found and the logs are again in the PQ's. If your PQ was generated before 11:28 am PST it will not have the logs in it as it was generated before the fix was in place.

Groundspeak, Inc.

 

Sorry, Michael but they still are not working I ran a PQ at 3/7/2010 12:23:14 PM and no logs were present in the results.

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Okay, now can you reset the clock on my "my finds" pocket query? I wanted to try out FindStatGen when I downloaded that børked one.

You don't have over 500 finds, so you can just run a normal PQ with the options (Ive found) and (I Don't own) selected. This will pull all caches you've found except archived ones, which you'll have to go download the gpx manually.

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Okay, now can you reset the clock on my "my finds" pocket query? I wanted to try out FindStatGen when I downloaded that børked one.

You don't have over 500 finds, so you can just run a normal PQ with the options (Ive found) and (I Don't own) selected. This will pull all caches you've found except archived ones, which you'll have to go download the gpx manually.

That's not what I asked for. Besides, that would require too much time and too much effort. Remember that normal PQs only include the last five logs, and most of my finds were more than five logs ago. It also doesn't take event caches into account.

Edited by DENelson83
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Okay, now can you reset the clock on my "my finds" pocket query? I wanted to try out FindStatGen when I downloaded that børked one.

You don't have over 500 finds, so you can just run a normal PQ with the options (Ive found) and (I Don't own) selected. This will pull all caches you've found except archived ones, which you'll have to go download the gpx manually.

Remember that normal PQs only include the last five logs, and most of my finds were more than five logs ago. It also doesn't take event caches into account.

It's what I had to do, and it included my log as one of the 5 logs on each cache, even if it was not one of the last 5. Events also worked for me, the only caches that did not work are archived ones (you've got 9 finds that are now archived, those are easily downloaded by themselves). I doubt Groundspeak will reset your "my finds" query, I was giving you an easy alternative.

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Okay, now can you reset the clock on my "my finds" pocket query? I wanted to try out FindStatGen when I downloaded that børked one.

You don't have over 500 finds, so you can just run a normal PQ with the options (Ive found) and (I Don't own) selected. This will pull all caches you've found except archived ones, which you'll have to go download the gpx manually.

That's not what I asked for. Besides, that would require too much time and too much effort. Remember that normal PQs only include the last five logs, and most of my finds were more than five logs ago. It also doesn't take event caches into account.

GPX files always include your logs in addition to the normal amount (5 in a PQ, 20 in a page download). And events should be included in "I've found" selection.

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Looks like the PQ Hamsters have been feed and watered. My PQ's are collecting logs again,, yippeee! Now if I could just get the "My Finds" Zeroed out, I'd be a happy camper. One thing at a time. :D

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Okay, now can you reset the clock on my "my finds" pocket query? I wanted to try out FindStatGen when I downloaded that børked one.

You don't have over 500 finds, so you can just run a normal PQ with the options (Ive found) and (I Don't own) selected. This will pull all caches you've found except archived ones, which you'll have to go download the gpx manually.

That's not what I asked for. Besides, that would require too much time and too much effort. Remember that normal PQs only include the last five logs, and most of my finds were more than five logs ago. It also doesn't take event caches into account.

 

A normal PQ includes your log plus the other 5 for a total of 6.

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