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"owner" notification email not received

4leafclover

By 4leafclover
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FawverFamily

+FawverFamily

Posted
Posted

Placed a new cache, and never got the notification email that the cache had been found. I received plenty of other emails from gc.com...just not that one.

I too have had this problem for a couple weeks now. I keep a list of how many people find my cache so I know when to go and change the log. I went the other day and according to the emails I got the log should have had 5 spaces left. In actuality the log was full and people had been signing on the back side. I went and looked on the cache page and sure enough, 9 people had logged "finds" but I never got an email notification on any of them. What's up with the email notification on cache finds????

PAWSitraction

+PAWSitraction

Posted
Posted

Having that problem with my Trackables. I get cache owner and cache watchlist notifications just fine, and I seem to be getting watchlist trackable emails OK, but my OWN Travelbugs and coins don't send me emails anymore.

larryc43230

+larryc43230

Posted
Posted

Add me to the list of people who suddenly aren't getting some e-mails from the site. A few minutes ago, I received the "Groundspeak Weekly Notification" e-mail. It listed two new caches that had been published, one yesterday and one today, that I was never notified about (I've been signed up for "instant notifications" for months).

 

My e-mail account is with Insight Communications, in case that makes any difference. I've checked the spam folder in my e-mail client (I use Outlook), and there's nothing from geocaching.com or Groundspeak.com there.

 

Since other folks are reporting problems cropping up at the same time, using other ISPs, I'm becoming convinced that something's up at geocaching. com in this case.

 

--Larry

PAWSitraction

+PAWSitraction

Posted
Posted

OK, new question. Is everyone that's having a problem using GMAIL? Maybe it's an issue with them.

 

If so, anyone have any ideas what we, as users, can do about it? Obviously emails from geocaching.com are on my whitelist, since i'm getting SOME, but not all, of the notifications.

larryc43230

+larryc43230

Posted
Posted

OK, new question. Is everyone that's having a problem using GMAIL? Maybe it's an issue with them.

 

If so, anyone have any ideas what we, as users, can do about it? Obviously emails from geocaching.com are on my whitelist, since i'm getting SOME, but not all, of the notifications.

In my case, at least, it's not gmail. As I mentioned, my e-mail comes via Insight. I have a gmail account, but I don't use it for geocaching stuff.

 

--Larry

sillygirl & jrr

+sillygirl & jrr

Posted
Posted (edited)

Add us to the list of those not getting notifications of watchlist, or bookmark, no one has found any of our caches today, but guess those are affected too. We use a gmail account for gc.com e-mail.

s&j

 

Edited to say someone did move one of our TBs and we didn't get that notice.

Edited by sillygirl & jrr
jcar

+jcar

Posted
Posted (edited)

After reading this thread I went and checked, my last email from geocaching was at 7:00am this morning Pacific time, three caches of mine were found today, and one TB/coin was moved, and a cache was published within my notification area, no emails on those, but I did get the weekly email notification of new caches this afternoon. Email is hotmail.

 

Edit to clarify.

Edited by jcar
Ichabod

+Ichabod

Posted
Posted

Add me to the list. I received a couple of published notices early this morning, but nothing since: no watchlist notifications, no owner notifications, etc.

spazz191

+spazz191

Posted
Posted

OK, new question. Is everyone that's having a problem using GMAIL? Maybe it's an issue with them.

 

If so, anyone have any ideas what we, as users, can do about it? Obviously emails from geocaching.com are on my whitelist, since i'm getting SOME, but not all, of the notifications.

I do not use GMAIL.

I have my own domain for my own site. I use email addresses that I setup through that. As of this post I still have not received any GC.com emails. I sent test emails from an external account and all went through fine and even called my host, they said that the email server is fine no hiccups or the like.

Pepper

+Pepper

Posted
Posted

I use gmail and have been for a while yesterday was the first time I didn't receive notification of a find. a gc.com issue?

Is it possible gmail will fix what ever the problem is or should I change to a different email address?

 

thanks so much

 

Pepper

spazz191

+spazz191

Posted
Posted

I use gmail and have been for a while yesterday was the first time I didn't receive notification of a find. a gc.com issue?

Is it possible gmail will fix what ever the problem is or should I change to a different email address?

 

thanks so much

 

Pepper

I don't believe it is related to gmail. My last notification email was between 11 AM - 12 PM yesterday and have not received anything since. A few people have been experiencing similar issues and are not using gmail.

Pepper

+Pepper

Posted
Posted

I use gmail and have been for a while yesterday was the first time I didn't receive notification of a find. a gc.com issue?

Is it possible gmail will fix what ever the problem is or should I change to a different email address?

 

thanks so much

 

Pepper

I don't believe it is related to gmail. My last notification email was between 11 AM - 12 PM yesterday and have not received anything since. A few people have been experiencing similar issues and are not using gmail.

 

thanks spazz

 

Pepper

Don_J

+Don_J

Posted
Posted (edited)

I don't believe it is related to gmail. My last notification email was between 11 AM - 12 PM yesterday and have not received anything since. A few people have been experiencing similar issues and are not using gmail.

 

It seems likely that this is a Geocaching.com problem and not related to any of our providers. I'm using Roadrunner in Southern California. I have not received a notification, owner, or watchlist message in over 24 hours.

 

Don

Edited by Don_J
Super_Nate

+Super_Nate

Posted
Posted

Not sure if it is a gmail thing or not....I have noticed this last week I have got a substantial fewer amount of emails from GC than I usually do. I am a stats person so I have over 75 caches on my watchlist for a variety of reasons....so emails from GC are constant. Chances are some of them have been missed. I posted a note to one of my caches and the email went through just fine. Not sure what is going on.....I use gmail as well.

Stunod

+Stunod

Posted
Posted (edited)

I missed one owner-email yesterday. But have have a few in my inbox from the last week, so it's not completely dead.

 

edit: using gmail

Edited by Stunod
CENT5

+CENT5

Posted
Posted

Same trouble here with AOL. Last notifications were a couple days ago and they seemed to slow then stop. They have had throttling issues in the past so I wasn't too concerned but it looks like it's more widespread this time.

tomturtle

+tomturtle

Posted
Posted

I use a yahoo account for my geocaching mail and noticed that it got unusually quiet yesterday aftenoon. I started checking today and noticed that a couple of my caches had been found since then and no notification. Probably I am missing other notifications as well such as things on my watchlist or new caches being published, caches being disabled/enabled/archived, etc. Hope this gets fixed soon!

The Blind Acorn

+The Blind Acorn

Posted
Posted

I don't use Yahoo for caching related mail. Cox Communication is my internet provider etc. I didn't get any emails related to my recently posted CITO event... Didn't even know people had logged/written notes until I went to the cache page.... :D

Super_Nate

+Super_Nate

Posted
Posted

I just confirmed that I am not receiving GC emails on my gmail. I was worried that one of my geocoins had been in the hands of a user for to long, and when I checked up on it the coin had moved through 3 caches and 2 users and 1,000 miles as of yesterday and I never got any emails.

4leafclover

+4leafclover

Posted
  • Author
Posted

I don't think gmail is the problem at all. What you have is a high percentage of people who *happen* to use it because of its storage capabilities.

 

Apparently, it is a gc.com issue, and is being looked into....

Stunod

+Stunod

Posted
Posted (edited)

Add one more name to the list. I haven't seen owner notification or new cache notify emails since about 9am (PST) on the 25th. My ISP is Comcast.

 

Yup, I'm seeing about the same cutoff time for all cache log emails (owner, watchlist and insti-noty)...although the Weekly Notification made it fine later in the day.

Edited by Stunod
Celticwulf

+Celticwulf

Posted
Posted

I wonder if it's something to do with a "blacklist" site...for it to be affecting all of these different ISP's, it's either something at Groundspeak, or something with an intermediate party that multiple services use. The reason I'm questioning is because the messages everyone seems to be missing all come from "noreply@geocaching.com" while both PQs and weekly notifications come from different emails.

 

Just a thought, hopefully it gets fixed soon :D

 

Celticwulf

The Cheeseheads

+The Cheeseheads

Posted
Posted

I don't use Gmail or Yahoo. I'm using my own hosted email where I would be notified of every incoming message, even the ones marked by the server as spam.

 

I got the weekly email, and I continue to get watchlist emails, but I have stopped getting any owner emails for both caches and trackables.

GPSlug

+GPSlug

Posted
Posted

They seem to be starting to trickle in.

 

I've just received a notify and a watchlist mail that were dated yesterday, but have a "sent" time of 45 minutes before the receive time.

 

(ISP=Shaw cable)

Super_Nate

+Super_Nate

Posted
Posted

I wonder if all the emails that we have all missed in the last 24 hours is going to flood our inboxes when whatever is causeing them to dam up finally breaks.

 

I got an email from a user who was trying to contact me through the GC site and it worked just fine....still haven't seen any watchlist/owner emails.

tomfuller & Quill

+tomfuller & Quill

Posted
Posted

I hid a cache yesterday. It was published at 2:32PM. I got the email from Groundspeak about 2 minutes ago.

1 Hour 15 minutes late. I knew it was published over an hour ago only because I checked.

"Rock On"-The way to Miller Time GC10JFE

welch

+welch

Posted
Posted

Can anybody explain how Yahoo "throttling" gc.com email affects the rest of us that don' have any connection to Yahoo or Gmail

Announcements...

 

I'm guessing all the emails trying to go to yahoo address were plugging up the pipe and keeping everything from getting out??

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