Missing logs, other elements from cache pages

March 20

Anyone else missing all the logs, ability to edit coordinates, can't save personal notes, etc on the cache pages? Checked with one other cacher and they're seeing the same issue. Just started a bit ago.

March 20

Yes, we're having the same problems.

March 20

+1. Logs are missing from the cache listing page, but are viewable by clicking on the "View all logs" link at the bottom.

When trying to save a personal note I get "Something went wrong. Please refresh the page and try again."

March 20

I encounter the same problems

March 20

It appears this may be browser-specific. When using Firefox I have the two problems noted; when using Chrome I have no issues.

March 20

I'm using Chrome. It has the issues mentioned by the OP.

March 20

I'm on Chrome as well. Just out of curiosity, is everyone with the issue using the Geocaching Little Helper II script? I know the last update they mentioned some pages were having issues after the tech update bu that was days ago and didn't include cache pages themselves nor does it appear there were additional tech updates today. It's odd because the page starts to render with at least the pencil icon next to the coordinates but that goes away as the page finishes loading (no time to scroll down to see if anything else changes).

6.8k · March 20

11 minutes ago, Team Uptonogoodniks said:

I'm using Chrome. It has the issues mentioned by the OP.

And I'm using Firefox and not having these issues. Weird.

4.4k · March 20

Problem here too, on current FIrefox on current Linux Mint. Even with scripts all enabled (don't ask me to do this), still problem.

Notably, NoScript shows more scripts loaded than I've ever seen on a GC page, too many to screenshot because scrollbar. Ad-related stuff, from the sounds of it. (Hey, I'm paying yearly, and still getting ad cruft?!?)

I get the impression they quietly threw in some scripts, thinking nobody would notice. We noticed. Staging server? Beta testers? Release notes?!?

EDIT: also fails on Brave on Android, completely different software stack.

EDIT: the map is also gone from the page.

Edited March 21 by Viajero Perdido

6.8k · March 20

17 minutes ago, barefootjeff said:

And I'm using Firefox and not having these issues. Weird.

I spoke too soon. Another cache page I opened had no logs, but then I refreshed it and the logs appeared.

March 20

I'm using Safari and no logs are showing up. Refreshing doesn't help. It's happening on every page.

11.6k · March 20

I checked just now, and the first time the cache page I tested was opened, it was fine. On the first refresh, I saw the issue of no logs, as described above. Subsequent refreshes were OK.

Brave Version 1.64.109 Chromium: 123.0.6312.58 (Official Build) (64-bit)

Edition   Windows 11 Home
Version   23H2
Installed on   ‎10/‎6/‎2022
OS build   22631.3296
Experience   Windows Feature Experience Pack 1000.22687.1000.0

March 21

Yes, I have the same problems, on Chrome and Firefox.

March 21

Yes, I have the same problems on Firefox - Windows 11

No logs appear on any cache page - beneath "Sorting'

I also cannot save any personal notes.

March 21

I'm missing the logs when I first open a cache page, but I see them if I then hit the refresh button. I also get the something went wrong message when saving personal notes, but if I open the page in a different window right after that, it lets me save them. As a side note, I often, but not always, get the something is wrong message when doing my first log of the day and I do the same thing to get it to post... open the page up in a different window and then submit the log. (I cut and paste it from the old window.) This started happening back in November when they put the new logging page in. After I do the first log, it seems to work fine for all the rest of them that day.

March 21

I also have the same problem since about 8-10 hours. I'm on Win11 and I have tried in FireFox, Chrome and Edge with the same result. Not able to update and logs are collapsed. Clearing the cache, log off and back on, reboot, disabling all scripts... Nothing helps? However, when opening the browser in Private mode, then it looks/works as usual... The same on another computer and on the phone when using browser in desktop mode, then it's "normal"? Feels like it's something that happened on the computer I was using at the time whetever happened?! :blink:

Edited March 21 by Odberger
Clarification

March 21

Broken in desktop Safari for me, tried clearing all the website data, and private browsing. Does work in Firefox.

1.9k · March 21

Broken in Chrome on macOS here....

March 21

Mac OS Firefox 123.0.1 I am not able to add notes. Logs are not loading unless you click on view all logs. I also can not edit coordinates.

There is a new firefox 124 but I haven't updated yet.

Edited March 21 by amy jean

March 21

Have the same problems. No logs visible - except clicking on 'view all logs'. Personal cache notes does not work.
Germany, PC, win 10, firefox.

March 21

I found the problem: again Groundspeak is juggling with cookies.

If you allow all cookies, all seems to function fine
With only "Necessary""and "Preferences" - several fuunctions like direct log viewing and personal notes malfunction.

March 21

4 minutes ago, Birdie.NL said:

I found the problem: again Groundspeak is juggling with cookies.

If you allow all cookies, all seems to function fine
With only "Necessary""and "Preferences" - several fuunctions like direct log viewing and personal notes malfunction.

I always allow all cookies and I still have this problem... Tried again to clear cache and re-allowing all and still the problem persists

March 21

I've tried a lot now: I changed my cookie settings to: Allow all. But no change.

But I found the solution:
- I had to additionally (!) disable 'adguard' (my ad-blocker).
- Then I had to refresh the cache page twice.

Now I see all logs as before and I can also use 'Personal cache notes' again.

My conclusion: allow all cookies and deactivate ad-blocker.

What a mess. Are you bored in Seattle? Or did the trainee play around with the system? :mad:

March 21

The solution checker is not working also...

What a mess (again)

March 21

4 minutes ago, dagger38 said:

The solution checker is not working also...

What a mess (again)

Hopefully they'll wake up soon and press the "UNDO button" ;-)

March 21

Not planning on turning off my ad blocker, already paying for membership and shouldn't have to also be fed ads. Want to do it for basic members with lots of advance notice, fine but don't just make the change with no communication or options and break something as a result.

March 21

Yes I am not able to see all the logs except when hitting the View all logs. That is a pain to do every time. I want to view the old logs when view a cache page and not have to click some more buttons. I also noticed that the solution checker is not working.

I cannot make any changes for update a geocache coordinates.

I am using a Mac with Sonoma Vs 14.3. Using Safari and Chrome.

When a change in programming it would be nice to have a page of updates that shows what the changes were.

Edited March 21 by gjhimages

March 21

I can never understand why there are so many entities (especially online) that can never go with the old saying "If it ain't broke, don't fix it." Way too often companies (including Groundspeak!) spend $$ and hours on "upgrading" or "improving" when it is totally unnecessary.

I'm not saying they are not making things better, but they sure have been good at breaking stuff lately. I have issues with: seeing logs, personal notes (KEY!!!!!), bookmark lists, and more! All these things used to work just fine.

So call me +1 to many of these complaints/issues. :wacko:

March 21

16 hours ago, thanman2 said:

It appears this may be browser-specific. When using Firefox I have the two problems noted; when using Chrome I have no issues.

Oddly I have fewer problems in Firefox and tons in Chrome (consistently, not just recent). Right now the logs show in Firefox but not Chrome. FWIW.

March 21

Also quite irritating that they do a change like this and then go home for the day... Maybe they should consider a 12 or 24hrs grace period after an upgrade where there is someone on duty to fix or rollback the update when these things occur? :unsure:

March 21

unpredictable effects: logs show sometimes, both in chrome and in Firefox. There seems to be some influence of the add-blocker, but switching it off does not bring back the logs for every cache.

Edited March 21 by barnold
typo

March 21

I am using Chrome & have had both the "no logs" issue and the Personal Cache Note issue. The "no logs" can be corrected each time by refreshing the page. The Personal Cache Note issue while not resolved, will work if I enter a note BEFORE updating the note from Certitude (on puzzles).

4.4k · March 21

I'd like to respectfully suggest that Groundspeak keep us in the loop with a post-mortem explanation of:

What went wrong technically.
How it managed to happen.
What might be done to prevent this in future.

Thank you.

March 21

For me it is

- runs fine with MS Edge

- with firefox the cache listing does not show neither map nor logs nor advertisments

- with firefox it does not help reloading the page

What I see

- MS Edge much faster loads all the postloading details

Windows 10.

Firefox 124.0 (64)

MS Edge 122.0.2365.92

March 21

I'm having problems with several items, as well. Like most of the above comments:

- finder logs are not visible as they were a couple days ago, whether opening the cache page for the first time, refreshing that new page, or finding an old window open and refreshing;

- can not enter anything in Personal Notes - MAJOR issue with this;

- can not update coordinates in any manner - the pencil is gone, so can't do it manually, and using the Update Coordinates link from Project-GC.com's verification checker page, nothing gets changed.

- maps link is broken - nothing visible on the cache page. But this has been a sporadic issue for quite some time, such as years.

I'm running MacOS 14.1.1 Sonoma and using Safari on MBP-M3.

I will NOT turn off my ad blocker because that impacts everything else I touch; so that is not a solution.

Luckily, it seems nothing, so far, is impacted in the Logging process. I don't want to be holding lists of caches to log for who knows how long.

When will these issues be corrected? Please don't break anything else as you fix what got broken this week.

March 21

For me, Windows 11 and Chrome, things are all working fine now.

March 21

Figures - I no sooner posted my note about these issues, and suddenly, everything appears to be working properly again. If that's the debuggers at work, thanks for getting it all taken care of!

1.1k · March 21

Looks like things are back to normal. The pencil is back in place on the right of the coordinates and it stays there. I have checked a few things and they all work.

March 21

I can confirm: everything is fine again. I have reset my changed settings (cookies and ad-blocker).

March 22

seems to be in working order again, fine.

but what happened in the first place?

March 22

18 hours ago, Rock Chalk said:

Several posts, now removed, were made today in this thread about issues unrelated to the tech migrations. Please remember to use appropriate threads/forums. Thanks!

Ok, could you please explain to the geocaching community worldwide why all these issues occured at the cache pages? For the time being I have seen no messages from HQ or lackeys at all in the threads about the website bugs. Geocaching is a major hobby for many of us, for you it's work as well. I hope to geocache for many years to come.

It would be nice to know whether it was a technical failure or someone who pressed the wrong button. In any case, something to learn from for HQ.

Yours sincerely,
Birdie.NL

March 22

I put the question in the general Communications thread, as HQ or lackeys remain silent in this thread:

21.9k · March 22

24 minutes ago, Birdie.NL said:

I put the question in the general Communications thread, as HQ or lackeys remain silent in this thread

And I moved your post over to this thread, where it's on topic.

1.4k · March 22

1 hour ago, Birdie.NL said:

Ok, could you please explain to the geocaching community worldwide why all these issues occured at the cache pages? For the time being I have seen no messages from HQ or lackeys at all in the threads about the website bugs. Geocaching is a major hobby for many of us, for you it's work as well. I hope to geocache for many years to come.

It would be nice to know whether it was a technical failure or someone who pressed the wrong button. In any case, something to learn from for HQ.

Why? What would you do with this information and how would it help you? Just curious, what is your favorite development platform?

March 24

On 3/21/2024 at 1:03 PM, hunterKat said:

- maps link is broken - nothing visible on the cache page. But this has been a sporadic issue for quite some time, such as years.

I hadn't even thought of this - same here. For years I can load a cache page and get no map (in 4 different browsers that I use regularly FWIW). I have repeatedly had to "view larger map". It's always frustrating.

Missing logs, other elements from cache pages

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