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Internal Server Error trying to download PQ files

leitko4

By leitko4
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leitko4

+leitko4

Posted
Posted

I am getting Internal Server Error 500's trying to download PQ files that were generated this afternoon. I was able to download one just fine earlier today, at 3:49pm Pacific.

beejay&esskay

+beejay&esskay

Posted
Posted

Same thing here.

 

Can anyone download PQ results now?

 

I guess I can trim my PQ to return 500 caches so I can get some results. (Will those who told us how wonderful this was so we didn't lose our e-mailed results hang their heads at least?)

ZSteve

+ZSteve

Posted
Posted

Same thing here.

 

Can anyone download PQ results now?

 

I guess I can trim my PQ to return 500 caches so I can get some results. (Will those who told us how wonderful this was so we didn't lose our e-mailed results hang their heads at least?)

 

Yeah - Unfortunately, I've run mine at 1000 and can't download them and since the limit is 5 per day, I can't rerun them at 500. I love the 1000 limit though, just have to be able to download them.

aB5dEglYeS5P

+aB5dEglYeS5P

Posted
Posted

Doesn't only affect PQs with >500 results.

Tried to download a PQ with 5 results generated yesterday and downloaded successfully yesterday and that now also returns 500 - Internal server error.

TripCyclone

+TripCyclone

Posted
Posted

Just had this happen while attempting to pull a My Finds PQ after a huge cache weekend. Wait...does this mean when it's fixed I still have to wait a week to run it again. #*%&

TheGreatFinders

+TheGreatFinders

Posted
Posted

Just had this happen while attempting to pull a My Finds PQ after a huge cache weekend. Wait...does this mean when it's fixed I still have to wait a week to run it again. #*%&

 

Also affected. My Finds is only 270. Tried creating and running a query with only My Finds; only showing 183 and still not downloadable. Server error.

 

-cmd

foam follower

+foam follower

Posted
Posted

yup...same here...clicking on any of my gpx download links yields

 

Server Error

500 - Internal server error.

There is a problem with the resource you are looking for, and it cannot be displayed.

 

dagnabbit...things have been going so well lately.

Frank Broughton

+Frank Broughton

Posted
Posted

How dare anyone say an offline DB is not much needed. I am so glad I keep a huge one, for tomorrow I am going out of state to an area I maintain yet have not been to before. I would be out of luck tomorrow. I am all set though thanks to GSAK and my various OFFLINE DB's!

DragonsWest

+DragonsWest

Posted
Posted

It's probably a Microsoft update or something. I think the Tandy 1200 is showing its age. :)

 

A little bummed, because I wanted to update my stats to see where I am on one count.

 

Ah, well. Should be there tomorrow night.

foam follower

+foam follower

Posted
Posted

do we think those downloads will be made available magically?...or do we think that after they fix it, our current downloads will still be lost and we'll have to rerun?

 

i think they'll be permanently lost.

 

yes i'm bored...let's move past that.

Chrysalides

+Chrysalides

Posted
Posted

I cannot download my PQs either. With IE 8, I get the following error:

 

24n3ec0.jpg

 

It looks like somebody messed up the link to have .ashx instead of .aspx

Nope. Try copying the URL and making the change. It'll return you "not found".

Corfman Clan

+Corfman Clan

Posted
Posted

I cannot download my PQs either. With IE 8, I get the following error:

 

24n3ec0.jpg

 

It looks like somebody messed up the link to have .ashx instead of .aspx

Nope. Try copying the URL and making the change. It'll return you "not found".

I don't think you can just copy & edit the link and hope it will work since it is relative to the ASP virtual directory. I'm no expert with this stuff so I could easily be describing this wrong. At any rate, I'd bet a cup of jo that it should be .aspx, not .ashx.

tozainamboku

+tozainamboku

Posted
Posted

I cannot download my PQs either. With IE 8, I get the following error:

 

24n3ec0.jpg

 

It looks like somebody messed up the link to have .ashx instead of .aspx

Nope. Try copying the URL and making the change. It'll return you "not found".

I don't think you can just copy & edit the link and hope it will work since it is relative to the ASP virtual directory. I'm no expert with this stuff so I could easily be describing this wrong. At any rate, I'd bet a cup of jo that it should be .aspx, not .ashx.

I'd bet that ashx is the correct extension. Since the link does note return HTML for a new webpage, the common practice in .NET would be to use a .NET handler program to take the HTTP GET request and return the zip file download. ashx is the extension Microsoft uses for handlers.

 

If you change to aspx you get a 404 error instead of a 500 error. The 404 error is because there is no file with the name downloadpq.aspx. The 500 error is because the server tries to run the downloadpq.ashx handler and it fails to run. Probably they accidentally removed some file that the handler needs to run, perhaps in preparation for the update tomorrow.

pppingme

+pppingme

Posted
Posted

Isn't it great when gc makes a last minute change, walks out the door, and leaves an entire system broken. On top of that, after making a change, they are so obviously paying attention to the forums to make sure its not causing a problem.

Chrysalides

+Chrysalides

Posted
Posted
I don't think you can just copy & edit the link and hope it will work since it is relative to the ASP virtual directory. I'm no expert with this stuff so I could easily be describing this wrong. At any rate, I'd bet a cup of jo that it should be .aspx, not .ashx.

You can, actually. I have it bookmarked and download my PQs directly without going through the tabs.

pppingme

+pppingme

Posted
Posted

I don't think you can just copy & edit the link and hope it will work since it is relative to the ASP virtual directory. I'm no expert with this stuff so I could easily be describing this wrong. At any rate, I'd bet a cup of jo that it should be .aspx, not .ashx.

The "h" stands for handler, its correct, and to comment on someone else's question, since it is just a handler to get the file and not a direct link to the file, it is possible to bookmark it, in theory the handler (which seems to be directly linked to the pq query) should always know where the file is for that pq.

beejay&esskay

+beejay&esskay

Posted
Posted
do we think those downloads will be made available magically?...or do we think that after they fix it, our current downloads will still be lost and we'll have to rerun?

 

i think they'll be permanently lost.

 

yes i'm bored...let's move past that.

I am betting that once the problem has been fixed the downloads we can see will work.

 

Unless they expire before this is fixed.

GeoJunkie

+GeoJunkie

Posted
Posted

It's actually affecting all downloads. I tried downloading one generated 6 days ago with the same results. So, the problem is apparently with the download handler, not the files, since that one worked the other day.

ZeLonewolf

+ZeLonewolf

Posted
Posted

Downloads to the iPhone app are at least working...so I'm loading everything I can into it in advance of the great blackout scheduled for this afternoon! :):unsure::unsure:

ZeLonewolf

+ZeLonewolf

Posted
Posted

Also...and this is really obscure...the space characters seem to be removed from the title of any pocket query I make. So "Some Caches" turns into "SomeCaches".

Nudecacher

Nudecacher

Posted
Posted

Tap, tap, tap.............Is anyone there?

 

This has been going on for 12 hours.

 

I'm here and mine don't work either. I run 5 new pocket queries every day on my scans of all the caches in the world, number 8 and all new caches roughly two weeks ago. Today's PQs ran just before 1:00am local time today, but I can't download the results. :)

 

Nudecacher

LeGodFather

+LeGodFather

Posted
Posted

I got it too, last night and again this morning.

 

It gets me to this url: http://www.geocaching.com/error/error.aspx...downloadpq.ashx

500 - Internal server error.

There is a problem with the resource you are looking for, and it cannot be displayed.

 

Hopefully, it will be fixed tonight, with the update scheduled for this afternoon:

Geocaching.com will be going offline temporarily for a site update on Wednesday, June 2nd at approximately 1pm PDT (GMT -7). We apologize for any inconvenience this may cause.
MassCache

+MassCache

Posted
Posted

Same here. You'd think there would be a notice explaining the problem, instead we get a cryptic message and we're left to go hunting for answers on our own. Nice.

Big Matt and Shell

+Big Matt and Shell

Posted
Posted

Tap, tap, tap.............Is anyone there?

 

This has been going on for 12 hours.

 

You didn't expect a response in under 24 hours did you? The silence is deafening, as is usual with any issue like this.

 

This is so very frustrating, why can't they just go back to emailing our PQ's. I only just went through and changed my PQ's to 1000 cache PQ's now I've got nothing!

Zop

+Zop

Posted
Posted

Still a problem at 06:45 Pacific.

 

500 - Internal server error.

There is a problem with the resource you are looking for, and it cannot be displayed.

 

This is a huge problem! Are there no alerts in place to notify TPTB?

OpinioNate

OpinioNate

Posted
Posted

seems to be working now, thanks!

 

Yes, it was caused by something completely unrelated to the PQ downloads so it was a bit difficult to track down. My sincere apologies for the downtime guys.

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