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TB mileage not calculating

MaxB on the River

By MaxB on the River
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WRITE SHOP ROBERT

+WRITE SHOP ROBERT

Posted
Posted (edited)

Accordong to post 53, this traveler should have gotten the milage updated when it was dropped yesterday?

TB2MP3E

it's just one on my watchlist.

 

Do we HAVE to recalculate in order for them to start working again? It will be important for me to know if this problem will be fixed permanantly before I commit to buying 500-1000 new tracking numbers to put on coins. I'm not sure I'll want to have more coins made it they will not always work right. about 400 of those would be active under my own account, and having to manually adjust every one will be out of the question. Having the owner required to recalculare is not a viable solution for people who own hundreds of travelers.

Edited by WRITE SHOP ROBERT
WRITE SHOP ROBERT

+WRITE SHOP ROBERT

Posted
Posted

Same thing for TB29FKC

No automatic update, but manual update works. This is rather annoying when it's a contestant in a TB race.

I agree, especially when I have some in a race with 450 others. One player has 100 coins in the race, it could take several hours to manually update tham all.

usyoopers

+usyoopers

Posted
Posted

Same thing for TB29FKC

No automatic update, but manual update works. This is rather annoying when it's a contestant in a TB race.

I agree, especially when I have some in a race with 450 others. One player has 100 coins in the race, it could take several hours to manually update tham all.

 

WSR, you're quite correct. It's gonna take forever to update all our coins! I have just found out about this problem so will start working on it..... :blink:

Ridder Tiuri

+Ridder Tiuri

Posted
Posted

Hi a little message from The Netherlands

We have the same problems overhere

The only thing you can do as a coin or tb owner just use 'recalculate distance' than you are okay! :blink:

Greetz

Ridder Tiuri / Knight of Honour

OpinioNate

OpinioNate

Posted
Posted

There was a nightly SQL Job that had been running at 3am but was turned off for some reason. This is back on so TBs should be calculating mileage automatically again. Thanks for all your patience guys.

Allanon

+Allanon

Posted
Posted

There was a nightly SQL Job that had been running at 3am but was turned off for some reason. This is back on so TBs should be calculating mileage automatically again. Thanks for all your patience guys.

I hate it when that happens at work. Good job...

mazzmn

+mazzmn

Posted
Posted

Is this related to the problem where some bugs don't have a "View Map" link even tho they have been logged several times???

Some examples:

Fast and Moose Racer (currently in hands has no link)

http://www.geocaching.com/track/details.aspx?tracker=TB2JZN1

 

Wally is an other example (currently in cache)

http://www.geocaching.com/track/details.aspx?tracker=TB2K556

 

And then if you go to the History for the cache Wally is in, it shows zero miles logged (not true of course)

Team K&L

+Team K&L

Posted
Posted

I am new at the TB thing so this may be a worn-out question but I can't see it posted anywhere else. I purchased a vehicle TB and have dipped it twice. The first dip was in a cache I visited (logged as found) and the mileage didn't show up. So I thought maybe it was due to the bug not having a starting place. So I went to one of my kid's caches (nearest to my home cords) and dipped it there. Still no mileage. I realize there are issues going on right now with the system so I am not clear on a couple of things.

 

So this is what I need to know:

 

Is it ok to dip a vehicle bug, one that will never stay in a cache? (I have the dogtag on my cache bag so it actually makes a physical visit to the caches)

 

How do I manually log miles? I only plan on keeping one personal bug for now so I don't mind plugging in the miles myself.

 

And last but not least, can I go back and dip the bug in caches I visited a while back but are a distance from my home cords? If I just add a note instead of another find, is that ok to do? I just want to keep with proper etiquette. I have had the TB for a while but I've never been sure if I could dip a vehicle bug or not.

 

Thanks in advance to anyone who provides info. I plan to travel from OH to NC this summer and I want to move several TB's during my trip . But I also want to keep track of my own miles and I want to know the right way to do it.

larryc43230

+larryc43230

Posted
Posted

I am new at the TB thing so this may be a worn-out question but I can't see it posted anywhere else. I purchased a vehicle TB and have dipped it twice. The first dip was in a cache I visited (logged as found) and the mileage didn't show up. So I thought maybe it was due to the bug not having a starting place. So I went to one of my kid's caches (nearest to my home cords) and dipped it there. Still no mileage. I realize there are issues going on right now with the system so I am not clear on a couple of things.

 

So this is what I need to know:

 

Is it ok to dip a vehicle bug, one that will never stay in a cache? (I have the dogtag on my cache bag so it actually makes a physical visit to the caches)

 

How do I manually log miles? I only plan on keeping one personal bug for now so I don't mind plugging in the miles myself.

 

And last but not least, can I go back and dip the bug in caches I visited a while back but are a distance from my home cords? If I just add a note instead of another find, is that ok to do? I just want to keep with proper etiquette. I have had the TB for a while but I've never been sure if I could dip a vehicle bug or not.

 

Thanks in advance to anyone who provides info. I plan to travel from OH to NC this summer and I want to move several TB's during my trip . But I also want to keep track of my own miles and I want to know the right way to do it.

I don't claim to be an expert on this subject, so I will assume that someone will correct me if and when one of my answers is wrong, but here's my understanding:

 

Yes, it's quite OK to dip your travel bug in caches you visit. I know several cachers who use this method to keep track of their caching mileage.

 

As far as I'm aware, you can't manually enter mileage. The consensus seems to be that the system is keeping track of travel bug mileage internally, it's just not showing up on the Web page. You can always select "Recalculate distance" in the drop-down menu near the upper right of the travel bug's Web page to force the system to update the mileage (by default you'll see "Mark item missing" in the menu). This seems to work at least most of the time.

 

You could go back and dip your travel bug in caches you've already visited, with the following two caveats: First, If you don't dip the bug in the caches in the same order you visited them, the mileage you actually traveled between caches probably won't be accurate. Second, you should, of course, do this via writing a note and not claiming another find on each cache. Although I haven't tried it myself, I think you can leave a note and drop the bug; leave another note and retrieve the bug; and then delete both notes to keep the cache's Web page clean. Deleting the notes after the fact won't undo your dipping the bug in the cache, it just deletes the notes.

 

Hope this helps!

 

--Larry

Shilo

+Shilo

Posted
Posted

Is this related to the problem where some bugs don't have a "View Map" link even tho they have been logged several times???

Some examples:

Fast and Moose Racer (currently in hands has no link)

http://www.geocaching.com/track/details.aspx?tracker=TB2JZN1

 

Wally is an other example (currently in cache)

http://www.geocaching.com/track/details.aspx?tracker=TB2K556

 

And then if you go to the History for the cache Wally is in, it shows zero miles logged (not true of course)

 

YES.

GS thought they had it fixed but its broke again. It was working for a few hours from what I can tell. Have to wait until Monday for a response.

BlueDeuce

+BlueDeuce

Posted
Posted

I am new at the TB thing so this may be a worn-out question but I can't see it posted anywhere else. I purchased a vehicle TB and have dipped it twice. The first dip was in a cache I visited (logged as found) and the mileage didn't show up. So I thought maybe it was due to the bug not having a starting place. So I went to one of my kid's caches (nearest to my home cords) and dipped it there. Still no mileage. I realize there are issues going on right now with the system so I am not clear on a couple of things.

 

So this is what I need to know:

 

Is it ok to dip a vehicle bug, one that will never stay in a cache? (I have the dogtag on my cache bag so it actually makes a physical visit to the caches)

 

How do I manually log miles? I only plan on keeping one personal bug for now so I don't mind plugging in the miles myself.

 

And last but not least, can I go back and dip the bug in caches I visited a while back but are a distance from my home cords? If I just add a note instead of another find, is that ok to do? I just want to keep with proper etiquette. I have had the TB for a while but I've never been sure if I could dip a vehicle bug or not.

 

Thanks in advance to anyone who provides info. I plan to travel from OH to NC this summer and I want to move several TB's during my trip . But I also want to keep track of my own miles and I want to know the right way to do it.

I don't claim to be an expert on this subject, so I will assume that someone will correct me if and when one of my answers is wrong, but here's my understanding:

 

Yes, it's quite OK to dip your travel bug in caches you visit. I know several cachers who use this method to keep track of their caching mileage.

 

As far as I'm aware, you can't manually enter mileage. The consensus seems to be that the system is keeping track of travel bug mileage internally, it's just not showing up on the Web page. You can always select "Recalculate distance" in the drop-down menu near the upper right of the travel bug's Web page to force the system to update the mileage (by default you'll see "Mark item missing" in the menu). This seems to work at least most of the time.

 

You could go back and dip your travel bug in caches you've already visited, with the following two caveats: First, If you don't dip the bug in the caches in the same order you visited them, the mileage you actually traveled between caches probably won't be accurate. Second, you should, of course, do this via writing a note and not claiming another find on each cache. Although I haven't tried it myself, I think you can leave a note and drop the bug; leave another note and retrieve the bug; and then delete both notes to keep the cache's Web page clean. Deleting the notes after the fact won't undo your dipping the bug in the cache, it just deletes the notes.

 

Hope this helps!

 

--Larry

 

Correct on everything except that you only need to delete just the cache drop note. (The option presents itself as soon as you post) Retrieval is only on the bug page. :rolleyes:

larryc43230

+larryc43230

Posted
Posted

Correct on everything except that you only need to delete just the cache drop note. (The option presents itself as soon as you post) Retrieval is only on the bug page. :rolleyes:

You're absolutely right; I stand corrected. Thanks, BlueDeuce! :anicute:

 

--Larry

Team K&L

+Team K&L

Posted
Posted

Larry and BlueDeuce, thanks for the info!

 

My main concern was that a vehicle bug could be considered a traveler, I guessed it was so because it does have a tracking number. But again, I want to stay with the proper etiquette.

 

I have tried to recalculate the mileage on the bug but it isn't working. I will do some more dipping and see if that helps.

 

Thanks again for the help! :rolleyes:

Loony Lori

+Loony Lori

Posted
Posted

The mileage doesn't always update instantly. Give it some time before you worry, but no updates have been made anywhere on the site since the 12th.

 

There is an elusive mileage bug that has plagued me for years, but it's too soon to tell if this is the case here.

I dropped travel bugs and coins a week ago in Arizona....after dipping them here in Illinois. I still have no mileage. I'm really bummed. :):D:D Loony Lori

VerrueckteFrau

+VerrueckteFrau

Posted
Posted

Based on what I see with some TBs I own and some I'm watching it is not retroactively calculating the mileage from time of the outage, but will calculate new mileage when the bug is dropped off in a cache now.

So once the owners do a "Recalculate distance" everything should then be ok going forward.

Shilo

+Shilo

Posted
Posted

Still not working for me. I still have to update mileage manually.

It was working on movements on Saturday but since it has stopped.

BlueDeuce

+BlueDeuce

Posted
Posted

We have just moved some new tb's of ours overseas, they have been picked up but no mileage and no map showing, can anyone help?

 

Looking at your bugs I see two scenarios. A bug has to have a minimum of two caches to show mileage. It's best to take a bug caching locally and 'Dip' it in a cache so it has a starting location.

 

For the other bugs access the bug page and under Trackable Item Options select the pull down menu labeled Mark item Missing. In there is the option to Recalculate distance. Select and click GO.

Shilo

+Shilo

Posted
Posted

We have just moved some new tb's of ours overseas, they have been picked up but no mileage and no map showing, can anyone help?

 

Looking at your bugs I see two scenarios. A bug has to have a minimum of two caches to show mileage. It's best to take a bug caching locally and 'Dip' it in a cache so it has a starting location.

 

For the other bugs access the bug page and under Trackable Item Options select the pull down menu labeled Mark item Missing. In there is the option to Recalculate distance. Select and click GO.

 

Also to add: Yes it should work automatically but its broken for now.

VerrueckteFrau

+VerrueckteFrau

Posted
Posted

Hey, all the TBs that are in our local race are up-to-date right now, and I'm sure not all owners did the manual recalc - so I have hope that the problem is now fixed and the missing mileage got added automatically.

Shilo

+Shilo

Posted
Posted

The auto update of trackable mileage is NOT working again(still).

 

Any update/status on this?

 

I thought this issue was solved about a week ago but I must be wrong.

 

Thanks

Crow-T-Robot

+Crow-T-Robot

Posted
Posted

I haven't noticed it working since the problem crept up back in February. I have a personal geocoin that I log into every cache and I've had to manually recalculate the distance after every drop, even when this issue was "fixed".

 

Bruce

GeoCRAt

+GeoCRAt

Posted
Posted

As of the last few weeks I have been updating my TB distance manually. I thought this had something to do with other issues I am having with the geocaching website generally, though perhaps not.

fionat

+fionat

Posted
Posted

We're still having problems too with our TB race - manual recalculate mostly seems to work.

 

However, this bug Boss Hog calculated automatically - but incorrectly! The last hop has been added twice. We've recalculated (several times) but to no effect. This means that we are actually going to have to sit with calculator to work out who's won the race. Any thoughts?

MickEMT

+MickEMT

Posted
Posted

Well, I actualy just noticed that the milage bug has hit my personal mileage tracker. I've tried clicking on the "Recalculate mileage" button a few times since I got back from GW7 and it won't update.

Not a "critical" bug, just an annoying one.

Crow-T-Robot

+Crow-T-Robot

Posted
Posted

I'm still manually updating the mileage and it still works for me (just updated some a few minutes ago). I've gotten used to it...if they ever do fix it, I'll probably suffer manually updating withdrawals.

 

Bruce

Shilo

+Shilo

Posted
Posted

I have noticed that some of my geocoins auto update, some that take a day or two and some that do not unless I do it manually.

 

I wish the recalculate distance option was on top instead of mark trackable missing. I thought it was this way before and changed a few months ago.

ThGoonies

+ThGoonies

Posted
Posted

Just started caching and have dropped of a few coins, and have a few in my inventory, but I do not see the milage calculating at all even after I manually calculate it? Does another cacher have to pick it up and drop if off before it starts?

BlueDeuce

+BlueDeuce

Posted
Posted

Just started caching and have dropped of a few coins, and have a few in my inventory, but I do not see the milage calculating at all even after I manually calculate it? Does another cacher have to pick it up and drop if off before it starts?

 

Your bug will need to be dropped into at least two caches before it can start tracking mileage.

larryc43230

+larryc43230

Posted
Posted

Just started caching and have dropped of a few coins, and have a few in my inventory, but I do not see the milage calculating at all even after I manually calculate it? Does another cacher have to pick it up and drop if off before it starts?

Yes, the beginning of a coin or travel bug's adventure is the first location it's placed in. Mileage is added every time it's moved from one location to the next (and sometimes you have to give that mileage indicator a nudge by doing the "Recalculate distance" thing).

 

--Larry

BlueDeuce

+BlueDeuce

Posted
Posted (edited)

OK, I just finished back-dipping all my finds with a personal TB dogtag of mine ( TB2JNDG - http://www.geocaching.com/track/details.aspx?id=1992760 ), but the milelage is still showing as Zero. I'm not seeing anything to manually recalculate the mileage, either. Is there something I'm missing, or is the problem with this is that it can't calculate mileage from before the TB was activated?

 

The recalculate option is under the pull down menu labeled Mark item missing.

 

If that doesn't work give it a day to refresh. Sometimes the system just doesn't update the mileage very fast.

Edited by BlueDeuce
Hrethgir

+Hrethgir

Posted
Posted

OK, I just finished back-dipping all my finds with a personal TB dogtag of mine ( TB2JNDG - http://www.geocaching.com/track/details.aspx?id=1992760 ), but the milelage is still showing as Zero. I'm not seeing anything to manually recalculate the mileage, either. Is there something I'm missing, or is the problem with this is that it can't calculate mileage from before the TB was activated?

 

The recalculate option is under the pull down menu labeled Mark item missing.

 

If that doesn't work give it a day to refresh. Sometimes the system just doesn't update the mileage very fast.

 

Ah, sweet, thanks! Wow, just over 2100 miles for 37 finds, not bad! That one virtual in Disneyland sure helped there!

larryc43230

+larryc43230

Posted
Posted

Not working again for me; if I press "recalculate distance" on the drop down menu it just does nothing. Annoying when you have a TB to calculate your caching distance!

Same here (though I don't use a TB to keep track of distances). Since sometime Saturday morning, if I select "Recalculate distance," there's a long pause as if something's happening in the background, but when the page refreshes, the distance hasn't been updated. This has happened at least half a dozen times now. Some background process seems to be broken.

 

--Larry

ThePetersTrio

+ThePetersTrio

Posted
Posted (edited)

Not working again for me; if I press "recalculate distance" on the drop down menu it just does nothing. Annoying when you have a TB to calculate your caching distance!

Same here (though I don't use a TB to keep track of distances). Since sometime Saturday morning, if I select "Recalculate distance," there's a long pause as if something's happening in the background, but when the page refreshes, the distance hasn't been updated. This has happened at least half a dozen times now. Some background process seems to be broken.

 

--Larry

 

Yep - not working. We had a traveler move from Oregon to Connecticut a few days ago and yesterday I hit the "Recalculate Distance" but still nothing has changed.

 

TB12NCB

Edited by ThePetersTrio
MickEMT

+MickEMT

Posted
Posted

Odd, My personal TB's mileage did update, but after logging several finds, I tried to manually update the mileage with no results.

cachestacker

+cachestacker

Posted
Posted

Is it just me? It used to autocalculate -- now only manually. And yesterday / today / tomorrow?? not even manually. Have one that moved from Alaska to Hawaii. Would love to see if I broke 10k miles. Not tonight......

edscott

+edscott

Posted
Posted

Not working on mine. Did not automatically recalculate and the recalculate option on the pull down menu did nothing after 4 attempts. Since coins and TBs are a good revenue source I'd think the priority of this fix would be higher.

BlueDeuce

+BlueDeuce

Posted
Posted (edited)

Not working on mine. Did not automatically recalculate and the recalculate option on the pull down menu did nothing after 4 attempts. Since coins and TBs are a good revenue source I'd think the priority of this fix would be higher.

 

I don't know, I've never really considered current mileage to be a daily requirement like say keeping PQs or email running. My bug mileage being behind doesn't interfere with me getting out caching.

Edited by BlueDeuce
edscott

+edscott

Posted
Posted

Three of mine T/B,coin is not updated from 6/6 i have tryed to force the mile still no luck

 

Can Raine check them out i my have missed somthing

 

 

Is there still proplems with the software.

 

thanks

 

Labrador Wild Man

 

Good luck.. I have one waiting since March 30. I just tried the recalculate again today but it still doesn't work.

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