+fox-and-the-hound Posted March 28, 2006 Share Posted March 28, 2006 Just got off the phone tonight with our guy at the store. There have been numerous complaints (ours among them) on the high number of bad coins that were circulated among the good ones produced. We have seen a number of different problems show up and the Geocoinstore is working on it right now. Here's the goods so far: The geocoinstore has a policy to replace, repair or refund for any coin with problems, but here's the good news. The store is currently ordering a new, partial minting of our coins (sans problems) to replace the bad ones that got through. If you have received and return a bad coin, you will receive a shiny new replacement. Better still, the store has generously offered to refund $1 per coin return to cover your shipping cost. The new coins should take 2-3 weeks to produce and begin shipping out immediately after. Any questions regarding the returns policy can be answered by emailing to firstname.lastname@example.org Thank you to all of you for your understanding. This is our first coin and neither ourselves nor the store want to dissapoint you and we're doing everything we can to make it right. - F&tH Quote Link to comment
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.