+thomfre 198 Posted January 21, 2019 Share Posted January 21, 2019 I see a lot of Error 500 (Your request resulted in an error. Please check Geocaching on Twitter for updates. We apologize for the inconvenience.) when browsing through geocaching.com now (dashboard, cache pages etc). No information on Twitter. Quote Link to post
+searcherdog 42 Posted January 21, 2019 Share Posted January 21, 2019 Same here. Every cache I want to look at is showing Error 500. Quote Link to post
+speakers-corner 71 Posted January 21, 2019 Share Posted January 21, 2019 Not only every Cache you look at, it is happening with every Cache you want to log. After 2 or 3 tries at logging a Cache I finally get to the logging sceen. WHAT IS GOING ON!!!! Quote Link to post
+thomfre 198 Posted January 21, 2019 Author Share Posted January 21, 2019 5 minutes ago, speakers-corner said: WHAT IS GOING ON!!!! Something is wrong 1 Quote Link to post
+MartyBartfast 834 Posted January 21, 2019 Share Posted January 21, 2019 Don't know whether it's been fixed, or maybe an intermittent/selective fault, but I've tried several things today including write note, and everything's working fine for me. Quote Link to post
+Dicksontwo 1 Posted January 21, 2019 Share Posted January 21, 2019 Me too, but I'm in Australia and the time in H Q is 2.48 am. Hope someone checks this when the get in!! Quote Link to post
+lee737 461 Posted January 21, 2019 Share Posted January 21, 2019 Same here..... very painful trying to do almost anything at the moment.... Quote Link to post
+Dicksontwo 1 Posted January 21, 2019 Share Posted January 21, 2019 Perhaps I should elaborate. I was going to cache pages from the map, clicking on the cache name. After it happened with one cache and I vented my frustration I went back and had a think. What if I try clicking on 'Log Visit'/ It's working. Hopefully, that narrows down where the issue is and provides others with a solution. BTW, what do you do if you don't have a Twitter account? I don't like 'social media'. 1 Quote Link to post
+searcherdog 42 Posted January 21, 2019 Share Posted January 21, 2019 I was not going via the map but direct from a GC code so that's probably not going to narrow down the problem area. Twitter ... Thomfre has already looked so we hope that he will post any news here for those of us who don't Twitter. Please Thomfre? Quote Link to post
+Dicksontwo 1 Posted January 21, 2019 Share Posted January 21, 2019 Thank you searcherdog. Quote Link to post
+thomfre 198 Posted January 21, 2019 Author Share Posted January 21, 2019 No Twitter account needed to check. There's still nothing there (HQ probably sleeping now): https://twitter.com/GoGeocaching The problem is also intermittent for me. I used direct links to dashboard and cache pages when I got this error. 1 Quote Link to post
+Mike Fitz 12 Posted January 21, 2019 Share Posted January 21, 2019 I've seen the error 500 multiple times this morning, working on solving puzzles for a geo art and it's really annoying to try to submit corrected coordinates and get repeated "error 500" pages. Quote Link to post
Frau Potter 347 Posted January 21, 2019 Share Posted January 21, 2019 Thanks for all the reports. The engineers made some changes to help resolve the issue. Please let us know if you continue to see issues. 1 Quote Link to post
+NanCycle 515 Posted January 21, 2019 Share Posted January 21, 2019 3 hours ago, Frau Potter said: Thanks for all the reports. The engineers made some changes to help resolve the issue. Please let us know if you continue to see issues. Also, please, if you're going to direct us to Twitter, provide a link as thomfre did above. There are many of us who don't use it. 1 1 Quote Link to post
+thomfre 198 Posted January 21, 2019 Author Share Posted January 21, 2019 1 hour ago, NanCycle said: Also, please, if you're going to direct us to Twitter, provide a link as thomfre did above. There are many of us who don't use it. The link was there You simply had to click the Twitter-text in the error message. Quote Link to post
+NanCycle 515 Posted January 21, 2019 Share Posted January 21, 2019 6 minutes ago, thomfre said: The link was there You simply had to click the Twitter-text in the error message. Thanks for explaining that anyway. I did see the error message a few times, but just tried it again right away and poof! no error. Quote Link to post
+BMG70 0 Posted January 23, 2019 Share Posted January 23, 2019 hallo, ich wollte Labs Lösungen eintragen und dann kam immer wieder Error 500 und nach dieser Fehlermeldung bekam ich 4 Labs gutgeschrieben pro Fehler Error 500. Das kann nicht sein. Ich bekam auch keine Nachricht wenn irgendwie Homepage überarbeitet wird. Gruß BMG70 Quote Link to post
+pet4u 0 Posted February 7, 2019 Share Posted February 7, 2019 Hi, I' m trying to create a new event from yesterday. Everything is OK until I click on Save and Preview -> Error 500 :-( Quote Link to post
+Viajero Perdido 916 Posted February 7, 2019 Share Posted February 7, 2019 (edited) Error 500 = server error. Someone should be automatically notified. "New event", you say? Try tinkering with the new mandatory time fields until something works. If I had to guess, you tried to make an event that crossed over midnight Seattle time. Simple features can get complicated so fast... Edited February 7, 2019 by Viajero Perdido Bugfix to advice. Quote Link to post
+niraD 3427 Posted February 7, 2019 Share Posted February 7, 2019 Another possibility is that you have configured the system to use a time/date format that the new event code can't understand (yet?). If you temporarily switch your time/date format to match the default US format that Groundspeak is used to, then you might be able to list your event without the 500 error. Then you could switch the time/date format back and post a reply that provides this additional information to Groundspeak. Quote Link to post
+EveRan2013 2 Posted February 11, 2019 Share Posted February 11, 2019 I still get this message when I try to change my profile. I think this issue isn't solved yet for the profile. Quote Link to post
+Geo_Kraft 0 Posted April 21, 2020 Share Posted April 21, 2020 I've been seeing the dreaded 'Error 500' today - how were you able to resolve the issue? Quote Link to post
+Viajero Perdido 916 Posted April 21, 2020 Share Posted April 21, 2020 (edited) 500 usually means wait a day while the techies fix the issue. (Specifically, it means Internal Server Error, or more to the point, it crashed, and someone responsible will have received an urgent automated text message regarding the issue.) Patience... Software is hard. Edited April 21, 2020 by Viajero Perdido Log formatting != forum formatting. See last sentence of post. Quote Link to post
+jojo6x6x6 0 Posted January 2 Share Posted January 2 Ich denke das liegt am Android. mit dem PC funktioniert es. Quote Link to post
+Tobydawgz 0 Posted April 5 Share Posted April 5 Getting the dreaded "Error 500" message repeatedly on PC - funny because phone is able to access website. Quote Link to post
+RoxieMama 0 Posted April 12 Share Posted April 12 Getting the 500 error on website when attempting to delete a duplicate FOUND IT log for a benchmark. Quote Link to post
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