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Uno Mas

Compass points wrong direction

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I'm accustomed to using a compass to find caches, but recently my compass has started pointing in the opposite direction of the cache. I can watch the distance count down, but the pointer is unreliable. Mostly it points opposite of where the cache is, but sometimes it fluctuates. Anybody else have this problem and figure out how to fix it? I'm leaning toward believing it's the iPhone 7's fault, but I'm hoping someone else has figured out a fix. I have iOS 10.3.2. 

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3 minutes ago, Uno Mas said:

I'm accustomed to using a compass to find caches, but recently my compass has started pointing in the opposite direction of the cache. I can watch the distance count down, but the pointer is unreliable. Mostly it points opposite of where the cache is, but sometimes it fluctuates. Anybody else have this problem and figure out how to fix it? I'm leaning toward believing it's the iPhone 7's fault, but I'm hoping someone else has figured out a fix. I have iOS 10.3.2. 

I usually use my handheld GPSr. But when I do use my iPhone, I frequently get that same behavior. But it usually only happens when I am less than 50 feet and close enough to just put it away and use my geo-senses. But I agree that it is annoying when it happens.

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Mine does it even when I'm 200-300 feet, I end up using the map if I have a lot of options. 

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My iPhone SE compass points in the wrong direction sometimes..  My friend has an iPhone 7 and hers points in the wrong direction at different times than mine does.  Mine is fairly reliable in the mornings and hers works better in the afternoon.  No telling when it happens, but it seems the more I cache the more it points backwards.  I've had to use the sun and pictures to determine the location of some caches because all I use is the iPhone.  I even tried shutting down the iPhone and restarting which sometimes helps.  But that trick doesn't work on my friend's phone.  It is aggravating and I wish it would work like the old program that is no longer supported.   

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I have an iPhone SE, compass problems appeared about a year ago and after throwing everything at it, eventually went away. This time the symptom is more annoying and persistent. When I go into compass mode, North is always pointed at the top of the phone, and the orange arrow appears at the correct relationship to North (but not toward the cache unless I actually am facing North). Those positions are locked, rotating the phone does nothing, although the distance to cache will change. I have tried rebooting the phone, reinstalling the app, Location cycled OFF/ON, compass calibration cycled OFF/ON, cycling to and from Never Use, waving phone in a Mobius Twist. The Apple Compass that came with the phone does the same, even after going through the same troubleshooting. I downloaded Commander Compass, and it also shows North at the top of the phone when I open it. Oddly enough, however, it then acts 'compass-like', spinning to keep North in that direction, wrong though it may be. And no, I do not have in a metal case, the phone acts the same with no case.

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22 hours ago, archsmooth said:

I have an iPhone SE, compass problems appeared about a year ago and after throwing everything at it, eventually went away. This time the symptom is more annoying and persistent. When I go into compass mode, North is always pointed at the top of the phone, and the orange arrow appears at the correct relationship to North (but not toward the cache unless I actually am facing North). Those positions are locked, rotating the phone does nothing, although the distance to cache will change. I have tried rebooting the phone, reinstalling the app, Location cycled OFF/ON, compass calibration cycled OFF/ON, cycling to and from Never Use, waving phone in a Mobius Twist. The Apple Compass that came with the phone does the same, even after going through the same troubleshooting. I downloaded Commander Compass, and it also shows North at the top of the phone when I open it. Oddly enough, however, it then acts 'compass-like', spinning to keep North in that direction, wrong though it may be. And no, I do not have in a metal case, the phone acts the same with no case.

 

You didn't mention actually doing the compass calibration.  Did you play the ball game? Screenshot below.

I did a quick search and found a thread with a couple more ideas:  https://origin-discussions-us.apple.com/message/30019727#message30019727

 

IMG_7385.jpg

Edited by kunarion
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I have the same problem.  I replaced my water soaked 6S Plus (thank you lifeproof - Not) and now the compass arrow doesn't work.  The count down does, but not the compass.  Has anyone figured out what the problem is?  All other compass/GPS based apps work just fine.  But not the native geocaching app.

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Same problem. It started about a year ago...really makes a good afternoon walk a pain in the rear. Does GC.com have anything to say on this?

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Thanks for the reports on this issue, everyone. We've been trying to reproduce the compass problems described and so far we haven't been able to.

We have confirmed that if the iPhone compass calibration app does not have location permissions then the compass in the Geocaching app will not function correctly. To find out if that could be affecting you, please make sure the "Compass Calibration" switch turned on (see attached image). Also, please note that this is not the same as giving the standalone "Compass" app location permission.

If anyone tries this, we'd appreciate a report back here as to whether or not the Geocaching app issue is resolved for you.

IOS-272 make sure that Compass calibration is on and green.png

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Hi there,

I’m having the same issue here in South Africa. Compass points one way & distance decreases in another direction. Running iPhone 8 & upgraded to premium on the Geocaching app. Distance can fluctuate wildly as well.

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10 hours ago, Ben H said:

Thanks for the reports on this issue, everyone. We've been trying to reproduce the compass problems described and so far we haven't been able to.

We have confirmed that if the iPhone compass calibration app does not have location permissions then the compass in the Geocaching app will not function correctly. To find out if that could be affecting you, please make sure the "Compass Calibration" switch turned on (see attached image). Also, please note that this is not the same as giving the standalone "Compass" app location permission.

If anyone tries this, we'd appreciate a report back here as to whether or not the Geocaching app issue is resolved for you.

IOS-272 make sure that Compass calibration is on and green.png

Tried this, no difference.

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