+cachestacker Posted July 22, 2008 Share Posted July 22, 2008 I have a bunch of coins and TBs and, as an owner, normally get an e-mail each time it's retreived, placed, or discovered. I've had many, recently, where the placing event is never e-mailed. It's not in my spam file, and I get all the other e-mails for discoveries, retreivals, and finds / DNFs for my caches. Anyone else having this problem? I have to check my TBs/owned section to see movements unless it gets pulled immediately thereafter -- otherwise I'd not know. Seems strange. I apologize if this is not the right place for this post. Cachestacker. Link to comment
+Cabarama Posted July 22, 2008 Share Posted July 22, 2008 actually no , for my part , when ever i report i found a travel bug it usually emails saying others have set , retrieved , or place it . Link to comment
+alirose114 Posted July 22, 2008 Share Posted July 22, 2008 I noticed the same thing the other day. I log one of my coins in and out of my finds to track my miles. Until a few days ago, I would get an email saying it was dropped into a cache and then one saying it was retrieved. Haven't gotten one of those in a while. Wonder if they changed some of their email notifications. Link to comment
+cachestacker Posted July 22, 2008 Author Share Posted July 22, 2008 Yes -- this problem just crept up for me a few days -- maybe a week -- ago. Link to comment
+Fiery Searcher Posted July 22, 2008 Share Posted July 22, 2008 I noticed the same thing, but with a couple of my geocoins. I posted the following in another forum without response, so I'm happy to add it here since I now know I am not going crazy! >Has anyone noticed activity on their travellers but NOT received an email notification? > >I had movement on two of my geocoins: one was placed in New Jersey and the other was placed in Germany, and both placements took place on 20 July. > >I did receive an email today, letting my know that another coin was retrieved from a cache today. > >Was some sort of maintenance going on with gc.com on the 20th that would have prevented email notifications (or at least delayed them)? > >Just curious... Link to comment
+Eartha Posted July 22, 2008 Share Posted July 22, 2008 From what I understand if people are logging them from their cellphones, using the WAP thing, you don't get an email notification. I can't search for the thread, because WAP isn't enough characters to search the forums, but this could be what you're experiencing. You don't have to put a watch on your own Trackable to get notification, you'll get one as the owner. Hey, as long as they're moving! Link to comment
+cachestacker Posted July 22, 2008 Author Share Posted July 22, 2008 I don't watch them -- just get the logs as owner. But that's what is not cool -- without the drop logs you don't know there's been any movement. And without the pull logs, you don't see any logs / cacher intentions / etc. I like to know what's happening, but don't want to have to go through my list each day. I hope that's a 'feature' they can fix. Link to comment
+sillygirl & jrr Posted July 22, 2008 Share Posted July 22, 2008 (edited) It's not just a WAP issue for us, we log one of our coins into/out of caches for miles and haven't been getting those logs a for a couple of days now. (We haven't been logging from a cellphone.) We did get a notice that one of our traveling coins was dropped off. I just looked on the "geocaching.com" forum and didn't see a thread there, so maybe it's a sporadic issue. If it were a universal issue I'm sure Max B on the River would have reported it by now! jrr Edited July 22, 2008 by sillygirl & jrr Link to comment
+ddr1711 Posted July 22, 2008 Share Posted July 22, 2008 I always received an email about my bugs/coins being moved and have a personal coin that I log into/out of every cache that I visit. Since the 14th I've not received any emails about trackables movements but all other emails as usual. I agree that it's most frustrating! Hope that they fix it soon! Link to comment
+Eartha Posted July 23, 2008 Share Posted July 23, 2008 Before I move this to the geocaching.com website forums, do this. Check your profile page and see what email address you put down to get emails. If it's correct, let me know, and I'll move this to the other forum where they handle website issues. This isn't a TB problem, it's a website thing, if your email address is correct. I've been getting my emails for my personal account bugs, but none have been really recent. Check your spam blockers too. Link to comment
+Eartha Posted July 23, 2008 Share Posted July 23, 2008 It might be because they've been updating the site lately. I hardly ever get over in those forums for reading what's up. Link to comment
+cachestacker Posted July 23, 2008 Author Share Posted July 23, 2008 (edited) Eartha - e-mail is ok. Spam is empty. I am getting all other geocaching.com e-mails, including retreivals, discoveries, and people finding my caches. Just NOT the e-mails for dropping / placing my TBs. It is strange. Now -- on the items I'm watching -- I AM getting drop and retreive. Just not on my own ones. Edited July 23, 2008 by cachestacker Link to comment
+Eartha Posted July 24, 2008 Share Posted July 24, 2008 Well, I'm just not savvy enough to know what causes that, so I'm moving this thread to the geocaching.com website forums for help. Link to comment
+Fiery Searcher Posted July 24, 2008 Share Posted July 24, 2008 If anyone needs an example, I can provide one from today, 24 July! My geocoin, TB235FN, was placed and removed from the same cache today, GC129KY. I received ONLY the notification that it had been removed from this cache. I did received the email stating it had been dropped at all. Whatever the issue is, I feel it is only affecting notices of TB drops, not retrievals. I have not had anyone write notes or do anything else with my trackables, so I can't speak to problems with other types of notices. Also, this has been going on for at least 3-4 days. Can someone look into this? (pretty please) Link to comment
+blb9556 Posted July 24, 2008 Share Posted July 24, 2008 I have the same problem. I have a personal TB that I put in the cache then take out and never get emails for it anymore. Link to comment
+cachestacker Posted July 25, 2008 Author Share Posted July 25, 2008 To help anyone at geocaching.com that may be looking..... Here is another example - one of mine. TB29EHP. Placed today. No e-mail. But did get the one when it was retreived. Link to comment
+Huntcliff Posted July 26, 2008 Share Posted July 26, 2008 Bump - No email received for my TBMZBN. I like to know where this one goes as it contains info for a puzzle cache Link to comment
+the hermit crabs Posted July 26, 2008 Share Posted July 26, 2008 I'm seeing the same thing: we just got a bunch of retrieval notifications for one of our coins (TB1KAZJ), but none for the drop-offs. (The drops were all logged; we just didn't get any email notifications for them.) Link to comment
+cachestacker Posted July 26, 2008 Author Share Posted July 26, 2008 In case anyone at GC.COM is looking for examples: Logs on 7/25 placements for: TB27VQR TB27CTA TB21ACD No e-mails. Link to comment
+widdi Posted July 26, 2008 Share Posted July 26, 2008 (edited) I get emails for own TBs: rertrieve, discovered I don't geht emails vor own TBs: placed I get emails for other TBs on my watchlist: retrieve, discover, place no spamfilter Edited July 26, 2008 by widdi Link to comment
+Team Ducky Posted July 26, 2008 Share Posted July 26, 2008 This is really annoying. Suddenly I get one email today. A bug discovery log. So, I go to that bug and see that it moved 300 miles over the past few days...I had no clue it was on the move. Link to comment
+Blarney Boy Posted July 27, 2008 Share Posted July 27, 2008 I am not getting any e-mail notifications either, anyone have an idea? I have a bunch of coins and TBs and, as an owner, normally get an e-mail each time it's retreived, placed, or discovered. I've had many, recently, where the placing event is never e-mailed. It's not in my spam file, and I get all the other e-mails for discoveries, retreivals, and finds / DNFs for my caches. Anyone else having this problem? I have to check my TBs/owned section to see movements unless it gets pulled immediately thereafter -- otherwise I'd not know. Seems strange. I apologize if this is not the right place for this post. Cachestacker. Link to comment
southpawaz Posted July 27, 2008 Share Posted July 27, 2008 (edited) I'm not getting any drops emails either and wanted to bump this thread up, still haven't seen any response from TPTB. Edited July 27, 2008 by southpawaz Link to comment
+jcar Posted July 27, 2008 Share Posted July 27, 2008 I noticed this on my personal TB that I use to log into and out of every cache first, just prior to the most recent upgrade. Link to comment
+moop Posted July 27, 2008 Share Posted July 27, 2008 I received no email notification when TB195WP was dropped recently. Link to comment
TokyoBlossom Posted July 27, 2008 Share Posted July 27, 2008 Can anyone in the know please let us know if this current situation is permanent or might the log notifications return? I really miss them too. Thank you. Link to comment
+The Klever Boys Posted July 28, 2008 Share Posted July 28, 2008 (edited) Same thing happening here, and has done for a week or so now. I dropped a whole wad of my Geocoins into one of my archived caches yesterday to get them off my profile. Nothing at all received by email. I'm also finding the same thing happens if I log a cache that's on my watchlist. However, if someone else logs that cache then I get an email as normal. It looks like the email notifications don't come through for actions that *I* have performed myself EDIT: It looks like a continuation of this problem: http://forums.Groundspeak.com/GC/index.php?showtopic=199104 Edited July 28, 2008 by The Klever Boys Link to comment
+ThePetersTrio Posted July 30, 2008 Share Posted July 30, 2008 I just checked all of my travelers and there were at least a half dozen drops I was never notified of. Is anyone ANYONE going to let us know what is going on with this? It's been going for weeks now. Link to comment
Izzy and the Lizard King Posted July 31, 2008 Share Posted July 31, 2008 This problem still hasn't been resolved! There still hasn't been a response from GS to explain where the problem lies. Come on GS tell us what's going on. This is a world wide problem - not just a small few. Link to comment
+Shilo Posted August 1, 2008 Share Posted August 1, 2008 From what I understand if people are logging them from their cellphones, using the WAP thing, you don't get an email notification. I can't search for the thread, because WAP isn't enough characters to search the forums, but this could be what you're experiencing. You don't have to put a watch on your own Trackable to get notification, you'll get one as the owner. Hey, as long as they're moving! Last I checked my laptop wasn't using WAP and I'm having the issue with my personal TB in/out of my finds Link to comment
+monstermunch Posted August 16, 2008 Share Posted August 16, 2008 I am fed up with having to go through my TB and GC inventory to see if someone has dropped one off. What is being done about this? As of Aug 7 it is being investigated Phew Thanks Shilo. mm What good its doing, I don't know. They haven't figured it out yet, thats for sure Link to comment
LordEd Posted August 17, 2008 Share Posted August 17, 2008 I've had 2 trackables moved recently. In both instances, it appears that I got the 'picked up' notification, but did not get the 'dropped' notification. Link to comment
+lmcgisme Posted August 18, 2008 Share Posted August 18, 2008 The same thing is happening to me. Someone took one of my geocoins on a road trip and dipped it into several caches. I got the "retrieved" email notice every time, but never did get a "placed" email notice. For coins & bugs on my watchlist I get both placed & received notices. Its just the ones I own that I don't get the "placed" email. Link to comment
+Team Van Stoffelen Posted August 19, 2008 Share Posted August 19, 2008 I have a bunch of coins and TBs and, as an owner, normally get an e-mail each time it's retreived, placed, or discovered. I've had many, recently, where the placing event is never e-mailed. It's not in my spam file, and I get all the other e-mails for discoveries, retreivals, and finds / DNFs for my caches. Anyone else having this problem? I have to check my TBs/owned section to see movements unless it gets pulled immediately thereafter -- otherwise I'd not know. Seems strange. I apologize if this is not the right place for this post. Cachestacker. Yep, same problem here : ( Link to comment
+trainlove Posted August 19, 2008 Share Posted August 19, 2008 Last I checked my laptop wasn't using WAP and I'm having the issue with my personal TB in/out of my finds I think you are confusing WAP with WiFi. WAP is a web site called wap.geocaching.com (not www.geocaching.com) where you can log into a minimal browser and search for caches and bugs and you can log them. WiFi is just a connection method to whatever web site you are going to. Link to comment
+TECGeoJim Posted August 20, 2008 Share Posted August 20, 2008 I have not been getting emails notifying me of the retrieves and drops of my geocoins. I am using a gmail account and have checked the spam folder. The emails are not going into the spam folder. I have been experiencing this problem for several weeks. Link to comment
+TECGeoJim Posted August 20, 2008 Share Posted August 20, 2008 I think that I have narrowed down the problem -- I am not receiving emails for travel bugs or geocoins when I move them. I guess this is okay but it would have been nice to have gotten a notification that this was happening from Groundspeak. Link to comment
+SweetBell Posted August 24, 2008 Share Posted August 24, 2008 I am having the same problem with the emails. Actually I just became aware of it as MaxB on the River has one of my bugs and is traveling throughout Australia with it. Every time she pulls it out of a cache I get the notification. I get nothing when she logs it in. Link to comment
+JonInNH1 Posted August 25, 2008 Share Posted August 25, 2008 When I stopped getting notifications I just assumed my travelers were not moving. I am glad I checked on them today because a TB I gave up on resurfaced after 8 months!. The person who had it made their first find since January. I hope we can get email notifications again soon. Link to comment
+JonInNH1 Posted August 25, 2008 Share Posted August 25, 2008 (edited) Dupe. Edited August 25, 2008 by JonInNH1 Link to comment
+bugsmasher69 Posted August 26, 2008 Share Posted August 26, 2008 I am also not getting any emails for coins that are dropped into a cache. I get all the emails for retrieved, notes or being grabbed. I noticed this problem about a week ago and it is affecting all of my geocoins. Link to comment
TokyoBlossom Posted August 26, 2008 Share Posted August 26, 2008 I am sure wishing there was a way to "Watch" our own travelers right about now. It is still so strange to me that Watch List travelers aren't affected by the missing placement notifications. Link to comment
+alien88 Posted August 27, 2008 Share Posted August 27, 2008 There are multiple threads about this problem and it's been going on for over a month now. Sure would be nice to have fixed!! Link to comment
+The Lone Sapper Posted August 30, 2008 Share Posted August 30, 2008 I seem to always get a msg when my bugs or coins move, even if its just a discovery in the cache. Dont know about that, it doesnt sound right. Link to comment
+verano Posted August 30, 2008 Share Posted August 30, 2008 My daughter and I have had many email issues lately. We each do not receive all of our email alerts for new caches, TB movement and watched caches and this morning my daughter received TEN EMAILS EACH for some of her watched caches. None of her other emails from other sources are being duplicated. Fortunately, when one of us misses an email the other usually receives it, so between us we keep up-to-date. I would say this has been happening for the last 3 weeks. It would be nice if someone from Groundspeak or Geocaching would respond here to this issue. And please don't say "don't depend on the email alerts to keep up-to-date." I KNOW that sometimes there will be email glitches and that some won't come through. The issue here is that there is a lot more of it happening these last couple of weeks and we have never before recieved multiple duplicates of messages. Thanks. -verano Link to comment
+The Cooker Posted September 2, 2008 Share Posted September 2, 2008 I too did not receive an email when one of my travel bugs was placed in a cache. Any idea on when this will come back? I haven't seen any response from TPTB on the thread... TB1CWX1 Thanks, The Cooker Link to comment
Mr.Yuck Posted September 2, 2008 Share Posted September 2, 2008 I admit to not reading every single post, but I use a TB # as a mileage tracker, and I have not received pick up or drop off notices in about 2 months! I just figured it was because it was a tracker with a few thousand entries. I actually like not getting them I'm going to retire that pretty soon anyways though, it's just gotten painfully slow to log it in and out of caches. Link to comment
OpinioNate Posted September 4, 2008 Share Posted September 4, 2008 I too did not receive an email when one of my travel bugs was placed in a cache. Any idea on when this will come back? I haven't seen any response from TPTB on the thread... TB1CWX1 Thanks, The Cooker I'm sorry for not commenting earlier, but we're aware of this and a couple other email abnormalities and will hopefully be able to hotfix very soon. I'm sorry for the inconvenience in the meantime. Link to comment
+Hi-5ers Posted September 4, 2008 Share Posted September 4, 2008 I'm sorry for not commenting earlier, but we're aware of this and a couple other email abnormalities and will hopefully be able to hotfix very soon. I'm sorry for the inconvenience in the meantime. Thanks for the update - it is good to know that TPTB are aware and there are plans to fix it. We can now be patient and wait for the fix or another update. Link to comment
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