Jump to content

Personal Dashboard broken

laantje

By laantje
in Website

Followers 8

Recommended Posts

laantje

+laantje

Posted
Posted

Since this morning (Central European Time Wednesday December 8th) I noticed the (new) personal dashboard is broken. The top bar in green is shown, the menu on the left is shown, but the actual content (recently viewed caches, recent activity) and the event widget on the right side do not show up. See the attached picture. This happens for me with Firefox 78.15.0esr on Debian Linux 11, 64bit  (with all updates), with Chromium  90.0.4430.212 on the same, with Edge on Windows 10 21H1, 64 bit (with latest updates) even after clearing all caches and logging in. Screenshot is attached. Because it happens on a variety of browser/operating system combinations I'm thinking is it not related to the client, but the website. Anybody have the same issue? Anybody know how to fix it?

Screenshot_2021-12-08_21-54-36.png

  • Upvote 2
Bl4ckH4wkGER

+Bl4ckH4wkGER

Posted
Posted

I am not able to reproduce the issue but for what it's worth it appears that all your browsers are pretty out of date.

Latest build for firefox is 95.0 or ESR91.
 

Latest build for chrome is 96.0.4664.93

 

Not sure what version of Edge you are running but based on the other two, chances are good it is also due for some updates.

I'd recommend updating your system and trying again.

  • Helpful 1
TriciaG

+TriciaG

Posted
Posted
1 hour ago, simon_cornelus said:

Hit F5 or the refresh button in the browser solves the issue and loads the data, but initialy it's empty.

Same here, the latest Firefox.

 

Try refreshing the page.

Lecqertjes

+Lecqertjes

Posted
Posted

Same problem here. Also, the 'reach te peak' page doesn't load as well as the drafts (with the drafts, it is possible to load the page in the old form, so it was possible to log my drafts but it's not clear why it doesn't work the new way). Has there been any update to the site?

colincactus

+colincactus

Posted
Posted

The "Your Lists" option now doesn't work either. It doesn't show anything on the new dashboard (I see @maikmonhas also reported this).

The problem isn't with the lists themselves though because if you go back to the old dashboard and select "My Lists" they are shown correctly.

 

MartyBartfast

+MartyBartfast

Posted
Posted

Hope those of you suffering don't find this annoying, but it might help the lackeys diagnose...

Everything (including my lists) is still working for me, using the new dashboard, I've tried on

Windows 10 & Microsoft Edge 95.0.1020.44

Fedora Linux 35 & Firefox 94.0

Fedora Linux 35 & Google Chrome  96.0.4664.45

  • Helpful 2
trekkerdmc

+trekkerdmc

Posted
Posted (edited)

I am having similar issues using chrome or firefox..  Certain things work but several others don't. My Drafts won't populate, the leaderboard doesn't populate among a couple of others. I just get a green spinning wheel. This has been happening since yesterday 12-7-21

 

Edit: I am able to find my Drafts by opting out of the new Drafts page

Edited by trekkerdmc
update info
maikmon

+maikmon

Posted
Posted

It remains strange. On one computer the problems exits with Edge (96.0.1054.43) and Chrome (96.0.4664.93). On another laptop the problem remains with Chrome (same version) and everything works with Edge (same version). This is the first time for me that Chrome doesn't work with a website and Edge does. I still think geocaching has something to solve.

Bl4ckH4wkGER

+Bl4ckH4wkGER

Posted
Posted

Based on how this happens for some players, but not others, and how it helps for some to hardrefresh but not for others, it may be that some servers are caught in an odd state while others are working fine.

I have notified the engineers and will report back as I learn more.

Please keep this thread on topic and create a new thread as needed for other bugs. I hid one post that was off-topic for this thread & where other threads reporting the issue already exist.

  • Helpful 1
trekkerdmc

+trekkerdmc

Posted
Posted (edited)

still not working for me

edit: Not working on Firefox or Chrome for me. Windows 10

Just checked versions. Both are the most recent versions of the browsers

Edited by trekkerdmc
update info
laantje

+laantje

Posted
  • Author
Posted (edited)

Alas, mostly no luck for me. Firefox on the Windows computer is now working, Edge is not, Firefox and Chromium on Linux also still broken. Tried multiple times to hard refresh the page, clear the browser cache & stopping/starting the browsers that are still problematic.

 

My Lists and Drafts are also affected indeed. Drafts showing 1 drafts still remaining in the dashboard, but clicking it shows the page borders comparable to the screenshot in my initial post, and the spinning circle loading drafts which never stops spinning.

Edited by laantje
The A-Team

+The A-Team

Posted
Posted

I'm currently seeing the issue on the Drafts page. If I log a cache and then refresh the page to update the list, about half the time the Draft list doesn't load and I just get the spinning circle. Occasionally, even the menus in the green header bar don't load. Refreshing restores everything on average about 1/3 of the time. This is in Firefox 95.0.

 

Could it be related to which web server we each happen to hit? Is there a way to see which one we're on anymore, or is that no longer in the source code? I don't see it in there anymore.

  • Upvote 1
The A-Team

+The A-Team

Posted
Posted

I just thought to check the debug console and found some errors. These seem to occur each time the Drafts list fails to load, so they're likely related.

  

Uncaught TypeError: t.Model is undefined
    exports https://www.geocaching.com/account/app/mainJS?v=PqCEbdDR_kqyZoajS3trXf0E92VGTtd1FAG3PTLrLL01:2
    33 https://www.geocaching.com/account/app/mainJS?v=PqCEbdDR_kqyZoajS3trXf0E92VGTtd1FAG3PTLrLL01:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/vendor?v=3ABfI4zIdLByN7KP8euOmOpnlREH_vP3aOHPIiqa2Cw1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/vendor?v=3ABfI4zIdLByN7KP8euOmOpnlREH_vP3aOHPIiqa2Cw1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/vendor?v=3ABfI4zIdLByN7KP8euOmOpnlREH_vP3aOHPIiqa2Cw1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/vendor?v=3ABfI4zIdLByN7KP8euOmOpnlREH_vP3aOHPIiqa2Cw1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/vendor?v=3ABfI4zIdLByN7KP8euOmOpnlREH_vP3aOHPIiqa2Cw1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/vendor?v=3ABfI4zIdLByN7KP8euOmOpnlREH_vP3aOHPIiqa2Cw1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/vendor?v=3ABfI4zIdLByN7KP8euOmOpnlREH_vP3aOHPIiqa2Cw1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    38 https://www.geocaching.com/account/app/mainJS?v=PqCEbdDR_kqyZoajS3trXf0E92VGTtd1FAG3PTLrLL01:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/vendor?v=3ABfI4zIdLByN7KP8euOmOpnlREH_vP3aOHPIiqa2Cw1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/vendor?v=3ABfI4zIdLByN7KP8euOmOpnlREH_vP3aOHPIiqa2Cw1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/vendor?v=3ABfI4zIdLByN7KP8euOmOpnlREH_vP3aOHPIiqa2Cw1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/vendor?v=3ABfI4zIdLByN7KP8euOmOpnlREH_vP3aOHPIiqa2Cw1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/vendor?v=3ABfI4zIdLByN7KP8euOmOpnlREH_vP3aOHPIiqa2Cw1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    485 https://www.geocaching.com/account/app/tou?v=_ewbPxQ8cCxRtmgLU7mFjQG_Nr7sYuXQZiNgOPWpPnE1:1
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    484 https://www.geocaching.com/account/app/tou?v=_ewbPxQ8cCxRtmgLU7mFjQG_Nr7sYuXQZiNgOPWpPnE1:1
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    checkDeferredModules https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    webpackJsonpCallback https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/tou?v=_ewbPxQ8cCxRtmgLU7mFjQG_Nr7sYuXQZiNgOPWpPnE1:1
mainJS:2:143949

 

and

  

Uncaught TypeError: Re.getStagingDomain is not a function
    <anonymous> https://www.geocaching.com/account/app/vendor?v=3ABfI4zIdLByN7KP8euOmOpnlREH_vP3aOHPIiqa2Cw1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/vendor?v=3ABfI4zIdLByN7KP8euOmOpnlREH_vP3aOHPIiqa2Cw1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    513 https://www.geocaching.com/account/app/signUpValidated?v=f8rhaNAFXEa6RF7pMZ7F6Y9RspHT0y09oz9F_R__mis1:1
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    512 https://www.geocaching.com/account/app/signUpValidated?v=f8rhaNAFXEa6RF7pMZ7F6Y9RspHT0y09oz9F_R__mis1:1
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    checkDeferredModules https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    webpackJsonpCallback https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/signUpValidated?v=f8rhaNAFXEa6RF7pMZ7F6Y9RspHT0y09oz9F_R__mis1:1
vendor:2:736198
    <anonymous> https://www.geocaching.com/account/app/vendor?v=3ABfI4zIdLByN7KP8euOmOpnlREH_vP3aOHPIiqa2Cw1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/vendor?v=3ABfI4zIdLByN7KP8euOmOpnlREH_vP3aOHPIiqa2Cw1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    513 https://www.geocaching.com/account/app/signUpValidated?v=f8rhaNAFXEa6RF7pMZ7F6Y9RspHT0y09oz9F_R__mis1:1
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    512 https://www.geocaching.com/account/app/signUpValidated?v=f8rhaNAFXEa6RF7pMZ7F6Y9RspHT0y09oz9F_R__mis1:1
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    checkDeferredModules https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    webpackJsonpCallback https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    <anonymous> https://www.geocaching.com/account/app/signUpValidated?v=f8rhaNAFXEa6RF7pMZ7F6Y9RspHT0y09oz9F_R__mis1:1

 

  • Upvote 1
The A-Team

+The A-Team

Posted
Posted

...and I just got a different error on another failure: 

Uncaught (in promise) ChunkLoadError: Loading chunk 30 failed.
(error: https://www.geocaching.com/account/app/dist/drafts.82c6351f3dc8db66a234.js)
    requireEnsure https://www.geocaching.com/account/app/loader?v=y5dtdolMOQVQVsar8Ho3xmNlvAawYKlTMovR1WRgS1E1:1
    drafts https://www.geocaching.com/account/app/mainJS?v=vgSt3QimGLyrZ1K4z5cCeq1hgMWY-DrUn5qiaG1tXZU1:2
    execute https://www.geocaching.com/account/app/mainJS?v=vgSt3QimGLyrZ1K4z5cCeq1hgMWY-DrUn5qiaG1tXZU1:2
    route https://www.geocaching.com/account/app/mainJS?v=vgSt3QimGLyrZ1K4z5cCeq1hgMWY-DrUn5qiaG1tXZU1:2
    loadUrl https://www.geocaching.com/account/app/mainJS?v=vgSt3QimGLyrZ1K4z5cCeq1hgMWY-DrUn5qiaG1tXZU1:2
    any https://www.geocaching.com/account/app/mainJS?v=vgSt3QimGLyrZ1K4z5cCeq1hgMWY-DrUn5qiaG1tXZU1:2
    loadUrl https://www.geocaching.com/account/app/mainJS?v=vgSt3QimGLyrZ1K4z5cCeq1hgMWY-DrUn5qiaG1tXZU1:2
    start https://www.geocaching.com/account/app/mainJS?v=vgSt3QimGLyrZ1K4z5cCeq1hgMWY-DrUn5qiaG1tXZU1:2
    onStart https://www.geocaching.com/account/app/mainJS?v=vgSt3QimGLyrZ1K4z5cCeq1hgMWY-DrUn5qiaG1tXZU1:2
    triggerMethod https://www.geocaching.com/account/app/mainJS?v=vgSt3QimGLyrZ1K4z5cCeq1hgMWY-DrUn5qiaG1tXZU1:2
    start https://www.geocaching.com/account/app/mainJS?v=vgSt3QimGLyrZ1K4z5cCeq1hgMWY-DrUn5qiaG1tXZU1:2
    467 https://www.geocaching.com/account/app/mainJS?v=vgSt3QimGLyrZ1K4z5cCeq1hgMWY-DrUn5qiaG1tXZU1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=y5dtdolMOQVQVsar8Ho3xmNlvAawYKlTMovR1WRgS1E1:1
    244 https://www.geocaching.com/account/app/mainJS?v=vgSt3QimGLyrZ1K4z5cCeq1hgMWY-DrUn5qiaG1tXZU1:2
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=y5dtdolMOQVQVsar8Ho3xmNlvAawYKlTMovR1WRgS1E1:1
    checkDeferredModules https://www.geocaching.com/account/app/loader?v=y5dtdolMOQVQVsar8Ho3xmNlvAawYKlTMovR1WRgS1E1:1
    webpackJsonpCallback https://www.geocaching.com/account/app/loader?v=y5dtdolMOQVQVsar8Ho3xmNlvAawYKlTMovR1WRgS1E1:1
    <anonymous> https://www.geocaching.com/account/app/mainJS?v=vgSt3QimGLyrZ1K4z5cCeq1hgMWY-DrUn5qiaG1tXZU1:2

 

  • Upvote 1
bajatym

+bajatym

Posted
Posted

For 2 days now on the new dashboard page only the top green bar and the left sidebar load, rest is blank

Also the Friends league page for reach the peak same thing

Using Window 10 and Firefox 95.0 and also same issue on Chrome browser

For what it's worth I am in Southern California on Spectrum wifi

 

Hope a solution happens

Max and 99

+Max and 99

Posted
Posted
8 minutes ago, bajatym said:

Also the Friends league page for reach the peak same thing

I am seeing a blank page on my dashboard but I'm not seeing anything different on the friends leaderboard for reach the peak.

laantje

+laantje

Posted
  • Author
Posted

The error message I see is:

  

Uncaught (in promise) ReferenceError: googletag is not defined
    _loader https://www.geocaching.com/account/app/dist/dashboard.b0c148ec364a07070183.js:1
    loadAd https://www.geocaching.com/account/app/dist/dashboard.b0c148ec364a07070183.js:1
    565 https://www.geocaching.com/account/app/dist/dashboard.b0c148ec364a07070183.js:1
    __webpack_require__ https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1
    t https://www.geocaching.com/account/app/loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1

it is in "dashboard.b0c148ec364a07070183.js:1:1621" which does not seem to get copied into the message.

Snappy27

+Snappy27

Posted
Posted
59 minutes ago, laantje said:

It just started working again with a Shift-F5 refresh for each page that failed previously. Thanks for the help.

Congratulation ;-)

It still doesn't work on my systems (desktop / laptop).

The GC app works on the smartphone, but the same error pattern shows up in the Chrome browser :-(

Isonzo Karst

+Isonzo Karst

Posted
Posted

Windows Pro Firefox 95

Yesterday, before updating Firefox, I got a lot of no top menu in the green pane, see Max and 99 post illustration above.  

I'm using "old dashboard" ( geocaching.com/my/default.aspx)  and it was working fine. 

 

Today,   Firefox update to current,  I see no  issues, account/dashboard seems okay.

iloe

+iloe

Posted
Posted

Same problems as Snappy27 and Max and 99.

For 3 days (since the date of the new summit in Reach The Peak?).

Shift + F5 doesn't change anything.

Tested under Win10, FireFox + Edge + Chrome, 2 different labtops.

colincactus

+colincactus

Posted
Posted

Its still not working for me with the New dashboard (I'm getting exactly the same as I reported earlier in the thread).

Chrome is up to date
Version 96.0.4664.93 (Official Build) (64-bit)
Dashboard and LIsts both show as blank
I tried both F5 and shift-F5 and they don't work
 
  • Upvote 2
colincactus

+colincactus

Posted
Posted

If its any help this is the error that I get in the Debug Console when I try loading the New Dashboard

 

dashboard.b0c148ec364a07070183.js:1 Uncaught (in promise) ReferenceError: googletag is not defined
    at _loader (dashboard.b0c148ec364a07070183.js:1)
    at Object.loadAd (dashboard.b0c148ec364a07070183.js:1)
    at Object.565 (dashboard.b0c148ec364a07070183.js:1)
    at __webpack_require__ (loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1)
    at __webpack_require__.t (loader?v=PQm-CSyiLp7wU40xm4eZOQiVqpmXJIKUW3Yfgzau7Vc1:1)
 

  • Helpful 1
Viajero Perdido

+Viajero Perdido

Posted
Posted

For those not happy with cookiebot and its pop-up questions (or occasional bugs), I've found that things work perfectly well with cookiebot.com blocked at the firewall level.  (Hosts file, etc.)

 

I never noticed a thing.

  • Upvote 1
  • Helpful 1
Snappy27

+Snappy27

Posted
Posted

Short check in the early morning:

- The dashboard is now fully reloaded :-)

- The leaderboard is still loading forever :-(

But good to know that something is happening here ;-)

maikmon

+maikmon

Posted
Posted

Well done! Problem solved on all devices and browers here.

 

But after clicking 'reach the peak' my results of the week are not shown. For me not that important.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
Followers 8
Go to topic listing
×
×
  • Create New...