I am having problems with the Geocaching map on browser.

[+Geoppi54]

Not sure if it's only me, or are other people having the same problem? How can I fix it? My geocaching map is just a black white screen.

[Keystone]

Lists, the Search Map and the Cache Owner Dashboard are three services that aren't working right now. Geocaching HQ has been informed, but keep in mind that it's very early in the morning there.

 

The Browse Map is still working, so that is a partial workaround.

[+Bl4ckH4wkGER]

The issues should now be resolved.

[+XHawk]

I just went to a cache page, then hit the "View Larger Map", and I still get the white page.

 

Edit: I am using Chrome Browser.

Edited April 10, 2021 by XHawk
add info.

[+grimpil]

I am still getting the snowy white pages!

[+Aix sponsa]

It isn't just me!! Thanks other geocachers for reporting this. I don't have time to be without my computer right now. When I started checking other browsers I decided it must be Chrome. I only have problems with the search map. I can get the browse map but I am planning a trip and need that search map.

Edited April 10, 2021 by Aix sponsa

[+XHawk]

I just came back and tried again. Chrome does not work; but Edge and Firefox seem to work fine for me.

 

 

[+AlpineWeezl]

Hi there,

same issue here with following browsers:

Google Chrome Version 89.0.4389.114 (Offizieller Build) (64-Bit)

Firefox 86.0.1 (64-Bit)

 

no problem with following browser

Microsoft Edge Version 89.0.774.75 (Offizielles Build) (64-Bit)

[+Brandýsi]

Clear the Chrome cache (the three dots in the top-right corner of Chrome browser, > settings > clear browsing data > cached images and files). It worked for me.

[+XHawk]

I tried that and it didn't work, so I tried again with using "Last 24 Hours" instead of last hour. That did the trick for me.

[+grimpil]

Appears to be fixed - but loading very slow.

[+TUXZEL]

I've been trying for 3 days to get into my lists to update my gps, but have had the same issue, a blank white screen.

I've tried Apple Mac, iPad, iphone, & a Windows Laptop, but with the same result every time. 

Very frustrating.

[+TheDeanBoys]

I am having this issue with Chrome and Edge, but Firefox works fine. However, I hate Firefox. I have found a workaround. The issue is with the Search geocaches map, not the Browse geocaches map. They are on different URLs, so if you go to https://geocaching.com/map, this will work fine. If you go to https://geocaching.com/play/map, this does not work. I hope this helps.

[+foon]

I am also having this problem in Chrome on my Windows 10 desktop machine.  No maps will work, and I cannot display my lists.  These functions do work fine on my Chromebook, however.

[+mel-whv]

This is what I have posted some time back whilöe using Chrome as well....so it must be a problem there

[+mel-whv]

Any news from HQ regarding how to solve this issue??

[+mel-whv]

Intalled / updated Firefox to use instead of Chrome and while loading the search-map I'm having the following things to be seen at bottom right:

 

TLS-Handshake mit tiles0x.geocaching.com wird durchgeführt...

TLS-Handshake mit tiles0x.geocaching.com abgeschlossen...

 

all the time.....with a very very slow build of the search map which finally resulted with an incomplete mp after a miute with a 1k internetline

 

So switching the browser to firefox will not bring the expected result finally....

[+Saturnmansc1]

This is what I see when I am trying to see the maps. I'm planning a trip soon and wanted to see what was in the area before I get there. Not seeing the map makes it hard. Any ideas on how to fix it?

[+Viajero Perdido]

See TheDeanBoys' post above.  The "Browse Map" (identifiable by a big "Search" button) might work better.

 

Note that there are two "sides" to the Browse Map: Google and "Leaflet" (a misnomer).  Open the left panel, Preferences, and try the other setting.  There's different code for each side, so one might work while the other doesn't.  (Best maps are on the Leaflet side, IMHO.)

 

Some phone caching apps are full-featured and offer similar functionality; there's another option.

 

PS, a note to the developers:  are your timeouts big enough for the non-local-city real world?  My electrons sometimes go around the planet once before reaching Groundspeak (I'm tinkering with the VPN), and I've been seeing that blowing-chunks message sporadically for months.  Taking "the long way" on a good VPN should add less than a second, and of course, some people are half a planet away whether they use a VPN or not.

 

Edited January 27, 2022 by Viajero Perdido

[+jtmurphree]

Just noticed an issue when going to the map. It was working earlier today but when I go to it now all I see is the menu icons. see the attached screenshot.

[geoawareUSA9]

Merged a related thread into this one.

[+Saturnmansc1]

Thanks for the help. I got the maps working via the link in TheDeanBoys' post. Thanks everyone, I've got caches to plot! 

[+GC_bonden]

On 4/10/2021 at 3:20 PM, Geoppi54 said:

Not sure if it's only me, or are other people having the same problem? How can I fix it? My geocaching map is just a black white screen.

i got it to ? maby a update?

 

[+GeoTrekker26]

If it hasn’t changed in 30 months it is probably a feature instead of a problem.