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werla

[Bug?] Wrong order of finds on the website

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Posted (edited)

Last Sunday I found 6 caches and I logged them in the correct order: Tradi - Mystery - Event - Mystery - Tradi - Multi. However, Groundspeak shows the Event as my first find of the day. I was caching with a friend on Sunday and he has the same problem, the event appears first, although he has found and logged three traditionals and one mystery before the event. Is this a bug and - if yes - how can it be solved?

 

I started Geocaching in 2011 and have never experienced something like that.

 

The finds of last Sunday were not that important but if I do a special milestone cache (e.g. as the 5000.) on a special day I would like to rely on the right order of my logs. 

 

Regards from Berlin!

werla

Edited by werla
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Did you log them all with the same app or only with a computer?

 

There are a known issue there are no times stamp when you log on a computer.

 

So if you log with multiple devices they get out of order.

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I logged everything with the same device. So did my friend. We both got the event sorted before the other caches. The order of the other caches is correct. 

 

So it seems to have something to do with the cache type "event"?

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And it happened again!:mad: This time with a Community Celebration Event which was my fifth find of yesterday. I logged all nine finds of yesterday in their correct order. However, Groundspeak shows the CC Event as my LAST find of the day. I checked this phenomenon with fellow geocachers, same there.

 

I would be very grateful if this issue could be fixed as soon as possible, please!

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Having the same problem, logged two events along the other caches we found with a friend yesterday. I always log caches in order of find, however, one of the events (CC) got placed before four caches logged before that and the second one got placed at the end of the day, even I have found 10 caches after the event. I believe this is related to the latest update, since you are unable to select date of log for events now.

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I always log through the API, I've never seen this behavior. However, Need maintenance logs are always sorted as most recent. Finds/notes/DNFs are always in the correct order.

It's been ages since I logged on the website so no experience there.

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4 hours ago, Marška said:

Having the same problem, logged two events along the other caches we found with a friend yesterday. I always log caches in order of find, however, one of the events (CC) got placed before four caches logged before that and the second one got placed at the end of the day, even I have found 10 caches after the event. I believe this is related to the latest update, since you are unable to select date of log for events now.

 

In the meantime I received an answer to my direct request to the HQ support team:

 

"Thank you for contacting Geocaching HQ.

We are aware of an issue with logging Events and the order of the logs. We apologize for the inconvenience and hope to get this issue resolved soon."

 

So, let's hope they will fix it soon.😎

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On 8/24/2020 at 7:33 PM, werla said:

So, let's hope they will fix it soon.

 

Any news about the bug being solved?

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I updated my request last Sunday by informing the HQ Support team about another maybe interesting detail:

 

"Your Geocaching Details" where max. 15 logs are shown, shows the correct order of logs! However, "Your Geocaching Logs (All)" shows the wrong order. On Sunday I found 1 CC Event - 1 Traditional - 1 Mystery and the CC Event appeared (again) as my last find of the day in the list "Your Geocaching Logs (All)".

 

The HQ Support team's answer on Monday was that they hope to have a fix soon.

 

I didn't log an event this week, so I don't know if the finds are still listed in the wrong order.

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On 9/3/2020 at 6:01 PM, werla said:

I didn't log an event this week, so I don't know if the finds are still listed in the wrong order.

 

I tried, and it's still not working... I have some logs on standby because i want to keep the correct order, so I can log the cache of some days only up to the event, and not those I found after that.

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Same here, i went for a caching tour with friends yesterday. we visited a community celebration event and i logged the found as fieldnote in a famous geocaching app for android, which name i cant tell.

i wrote the logs at the computer.

later i was surprised, that the order of the event is not correct. i put two screenshots, one is my profile, one is a trackable, where the order of logs is correct as i found the caches.

profile.jpg

tb.jpg

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Came to report this myself. Did some caching, attended an event, did more caching (and logging everything from the phone as they were found) but the event floats to the top of the list, as though it were the last one found.

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I’m guessing the time is set to noon for the event - which timezone is anyone’s guess. 
 

Cachly, an iOS 3rd party app, shows the time of the logs for your own logs and it would be easy to confirm. It’s also easy to edit and change the time. Not sure what other official options there are to adjust the time of a submitted log. 

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On 9/14/2020 at 1:12 PM, Team DEMP said:

Cachly, an iOS 3rd party app, shows the time of the logs for your own logs and it would be easy to confirm. It’s also easy to edit and change the time. Not sure what other official options there are to adjust the time of a submitted log. 

 

There are none... but I think that since you cannont change the date of the log anymore for events, probably they canceled the dete/hour data, and its set by default as last found of the day. Did you try to log with cachly?

 Yesterday I tried many times to "play" a little with the hour of logs, logging and deleting them to  but it didn't work.

All of this seems to non apply to CCE, only to evwents and CITOs. Also, on the logs page, the order is correct, on the finds list, is not.

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today the same bug, see my screenshots.

the tb shows the correct log order, the cito was my first found today

Bug1.jpg

Bug2.jpg

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Yesterday I logged 20 caches on my computer (the only way I ever log caches) in the order I found them.  I attended a CITO event, found 3 traditionals, then 2 mystery caches, then attended a regular event, followed by 2 more traditionals, an earthcache, and then the rest of them were traditionals.   Everything was in the correct order, except that it moved the regular event as if it were the second cache I logged instead of the 7th.   This seems like a basic feature to put the caches in the order they were logged.  Can someone correct this?

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1 hour ago, tomturtle said:

Yesterday I logged 20 caches on my computer (the only way I ever log caches) in the order I found them.  I attended a CITO event, found 3 traditionals, then 2 mystery caches, then attended a regular event, followed by 2 more traditionals, an earthcache, and then the rest of them were traditionals.   Everything was in the correct order, except that it moved the regular event as if it were the second cache I logged instead of the 7th.   This seems like a basic feature to put the caches in the order they were logged.  Can someone correct this?

 

HQ is aware of this bug. They told they are working on it to fix it... I they'll do it soon because I have some old finds in waiting to log until the bug is fixed :P

 

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