+fizzymagic Posted July 17, 2017 Share Posted July 17, 2017 During our recent hiatus, I took the time to come up with an improved email notification that could go out for automated Cache Health Score notifications. Here it is: Quote We're sending you this email because our automated Cache Health Score system has detected that there might be a problem with your cache GCXXXXX. Please review the last few logs for that cache to see if they indicate a missing container or other maintenance issue. If the logs do indeed indicate issues with the cache, you can resolve them by either visiting the cache and fixing or replacing it, or (if the cache appears to be gone) by archiving the cache listing. If you perform maintenance on the cache and leave it in place, please post an Owner Maintenance log so that our system and other cachers can see that any problems have been fixed. If the logs do not indicate a problem, or you have already addressed any issues with the cache, please send us an email at chs@Groundspeak.com with the subject line GCXXXXX and a short description of the current status of the cache. These notes will help us improve the Cache Health Score algorithm to reduce erroneous notifications. Thanks very much. Groundspeak It seems to me that this version eliminates all the offensive features of the current notification email while preserving all of the features desired by Groundspeak. It still notifies the cache owner of potential problems It still places the options of owner maintenance or archival first It treats the recipient with respect, including an option to deal with false positives All possible responses by a cache owner involve some action that HQ can see (either a log or an email) It addresses the main problem that the CHS was designed for -- absentee cache owners that will not respond at all Do any of those who support the current notification email see any problems with this improved one? 6 Quote Link to comment
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