Caches not clickable once again

[+joemanzh]

Once again I'm not able to click on Caches and get the Information about. This happens whether I delete the Cache in IE, Chrome, Firefox!

[+7MiD2]

Same for me, even on the smartphone.

But working again after rebooting my router. Strange behavior.

[+Team DEMP]

But working again after rebooting my router. Strange behavior.

 

If you reboot the refrigerator with your hand on the router and a map page open, you get a free year of premium membership.

 

I'll take a wild guess, and it's technical.... you got a new IP address from your ISP on the reboot which caused you to look like a new session with Geocaching.com and you weren't stickied to something in their infrastructure which is having a problem. You hit a different server that is working ok.

 

[+Team-Maniago]

Friday 28 august: caches again not clicable. Not on IE, not on Chrome, not on Firefox and even not on an android spartphone. And it is not the first time. Past week it happened several times. It is about time Groundspeak (geocaching.com) looks after this problem! Or at least gives information what is is and how to overcome it.

[+Team-Maniago]

Rebooting the computer works indeed!

[+rootee2t]

Still not avail. What exactly are our premium dollars for if not to make sure the website and ALL its pages work???

Rebooting did not work. Pretty frustrating!

[+on4bam]

This happens for as long as I care to remember. I don't use the map much, mostly just to find a "center cache" to use when sorting in GSAK but today the normal zoom in/zoom out solution didn't work here either (FF48.0.2 Win7).

I left the tab open, did some other stuff and all of a sudden after moving the map icons were clickable again. No rebooting modems, computers, coffee machines or refrigerators

[+NanCycle]

I've not been able to click a cache on the maps that come up through the cache pages, but the maps that come up through PQs are working fine.

[+thebruce0]

It's happened for quite some time for me on and off; usually changing to another zoom will produce a different layer and caches become clickable.

Rebooting isn't the cure, it may just initiatiate the cure (most likely due to a browser caching issue or script error that's causing clicks not to work). Every time I see it happen I consider what may have caused it, but haven't spent too much time trying to diagnose it all I can tell is that it's there sometimes and gone other time. *shrug*

Easy/quickest solution is just refresh the page or restart the browser, or change zoom levels; and rinse repeat until whatever you want to do works.

[+bloodycool]

It was working for me today, then just stopped. Zoom doesn't help, restarting the browser didn't help. Maybe I'll restart my router, refrigerator, vacuum, and all the clocks in the house and see if that works. Sigh....

[+thebruce0]

Zooming and trying at different levels, rather than zooming out and in again. I've never found a cache to be entirely unclickable on the map - even if it means zooming way out or right up needlessly close.

It is quite an annoyance =/

[+GC Parrotheads]

Very annoying. Glad to know it is not just me. I have tried different browsers and such, but rebooting is the only thing that gets me back on track and able to plan my caching.

[+vidmarji]

Not working on two computer, two browsers each. On one computer logged for the first time ever. Also tried Incognito mode to no success.

 

As a new premium member, I really hope Groundspeak solves this fast and transparently.

[+ThistleMae]

Hmm....we seem to have this problem on our Ipad's. You have to keep tapping the caches, over and over again. But...on my windows based computer I have no issues. My sweetie and I both have Ipad's and have the same issue of having to tap over and over again to open them up in the map. What's up?

[+lee737]

Here also - OSX/Safari..... tried rezooming,restarting browser, restarting computer and deleting cookies....maybe I'll try eating some cookies?? If I restart our router my wife will eat me, as she is booking our cruise online at this instance! Trying to plan some caches for the day, very annoying....

[+Team-Maniago]

Today first it functioned, but now the caches are ot clickable anymore. Two reboots didn't help either.

 

Groundspeak must know by now that this problem exists. Do they have any intention to fix it? I doubt it.

[+Damned Rodan]

Same problem for me. Sometimes the zooming in/out will fix it, but not today. Nor did a reboot. Oy.

[+J-Thread]

The problem seems to be in the maptiles.geocaching.com server. I have the same problem, and the console of my browser (Chrome) shows a long list of errors related to that server. Most of them are Failed to load resource: net::ERR_CONNECTION_RESET but there are also internal server errors. I.e.:

 

maptiles.geocaching.com/tile/15/16853/10810.png?token=[..snip..]:1 GET https://maptiles.geocaching.com/tile/15/16853/10810.png?token=[..snip..] net::ERR_CONNECTION_RESET
maptiles.geocaching.com/tile/15/16853/10813.png?token=[..snip..]:1 GET https://maptiles.geocaching.com/tile/15/16853/10813.png?token=[..snip..] net::ERR_CONNECTION_RESET
maptiles.geocaching.com/tile/15/16853/10812.png?token=[..snip..]:1 GET https://maptiles.geocaching.com/tile/15/16853/10812.png?token=[..snip..] net::ERR_CONNECTION_RESET
maptiles.geocaching.com/tile/15/16853/10813.png?token=[..snip..]:1 GET https://maptiles.geocaching.com/tile/15/16853/10813.png?token=[..snip..] net::ERR_CONNECTION_RESET
10814.png:1 GET https://maptiles.geocaching.com/tile/15/16853/10814.png?token=[..snip..] 500 (Internal Server Error)

[+Damned Rodan]

And now, quite randomly, we're working again — as it usually happens.

[+colleda]

Rebooting the computer works indeed!

That happened to me yesterday, just rebooted (desktop) and all was good again.

[+thebruce0]

Rebooting the computer to fix the map is like hammering nail with a wrecking ball.

It works, but it's unnecessarily overkill, heh. But hey, if it works and it's easy, for now why not.