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Error in Facebook sharing feature

Clifton

By Clifton
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Clifton

+Clifton

Posted
Posted

When I press on "Share this log" on geocaching.com, then normally Facebook copies the log text and adds a nice link to the geocache text. Since a week or so, the texts are copied, but the links is an error message stating "403.6 Forbidden: IP address of the client has been rejected".

 

Who rejects this (FB.com? GC.com? something else?), and for which device is the IP address: my own laptop? GC.com? FB.com? Or perhaps a better question: who is to solve this?

 

Regards, Wim van Dorst (Clifton)

Dgwphotos

+Dgwphotos

Posted
Posted

When I press on "Share this log" on geocaching.com, then normally Facebook copies the log text and adds a nice link to the geocache text. Since a week or so, the texts are copied, but the links is an error message stating "403.6 Forbidden: IP address of the client has been rejected".

 

Who rejects this (FB.com? GC.com? something else?), and for which device is the IP address: my own laptop? GC.com? FB.com? Or perhaps a better question: who is to solve this?

 

Regards, Wim van Dorst (Clifton)

I've seen this myself, and weirdly, it doesn't actually reject anything. I can click on the link, and follow it straight to the cache page.

Clifton

+Clifton

Posted
  • Author
Posted

When I press on "Share this log" on geocaching.com, then normally Facebook copies the log text and adds a nice link to the geocache text. Since a week or so, the texts are copied, but the links is an error message stating "403.6 Forbidden: IP address of the client has been rejected".

 

Who rejects this (FB.com? GC.com? something else?), and for which device is the IP address: my own laptop? GC.com? FB.com? Or perhaps a better question: who is to solve this?

 

Regards, Wim van Dorst (Clifton)

I've seen this myself, and weirdly, it doesn't actually reject anything. I can click on the link, and follow it straight to the cache page.

 

The links indeed work normally, but instead of a nice cache icon indicing the cache type and a normally readable name, it shows the unpleasant error message. But apparently no solution yet.

 

Regards, Wim (Clifton)

gplamy

+gplamy

Posted
Posted

Sadly, this 403.6 error started occurring to us "non-smartphone" cachers about a year ago whenever we tried to access any cache page. It was reported as a bug at the time, but has never been resolved. Those with phones like mine are no longer able to get any kind of cache information out in the field. It has to do with how the host making the call (my phone or facebook) is passed back to the website, as websites attempt to block automated (robo) accesses to their sites. Has been frustrating to have this capability nonfunctional for this long but apparently that's just how it's going to be...

Moun10Bike

Moun10Bike

Posted
Posted

Our IT team has been investigating this issue and it looks like a block of FacebookIPs were getting detected as anonymous proxies (which are intentionally blocked). These have now been unblocked. Facebook posts should now work; if not, let us know the cache or log ID for the Facebook postand we can then reference that to find the Facebook IP to unblock.

northernpenguin

+northernpenguin

Posted
Posted
1392860310[/url]' post='5353306']

Our IT team has been investigating this issue and it looks like a block of FacebookIPs were getting detected as anonymous proxies (which are intentionally blocked). These have now been unblocked. Facebook posts should now work; if not, let us know the cache or log ID for the Facebook postand we can then reference that to find the Facebook IP to unblock.

 

Just an FYI this intentional blocking also has the side effect of taking out some smartphone browsers that feature data compression, like Opera Mini. Chrome recently added this so watch you don't inadvertently block Chrome users on Android and iOS devices. Problem is most noticeable when trying to view a cache page in Opera Mini for example.

Dgwphotos

+Dgwphotos

Posted
Posted

Our IT team has been investigating this issue and it looks like a block of FacebookIPs were getting detected as anonymous proxies (which are intentionally blocked). These have now been unblocked. Facebook posts should now work; if not, let us know the cache or log ID for the Facebook post and we can then reference that to find the Facebook IP to unblock.

Still getting it here.

Lil Devil

+Lil Devil

Posted
Posted
Our IT team has been investigating this issue and it looks like a block of FacebookIPs were getting detected as anonymous proxies (which are intentionally blocked). These have now been unblocked. Facebook posts should now work; if not, let us know the cache or log ID for the Facebook post and we can then reference that to find the Facebook IP to unblock.

Still getting it here.

Please note the request in bold above. They need your help to fix it.

Dgwphotos

+Dgwphotos

Posted
Posted
Our IT team has been investigating this issue and it looks like a block of FacebookIPs were getting detected as anonymous proxies (which are intentionally blocked). These have now been unblocked. Facebook posts should now work; if not, let us know the cache or log ID for the Facebook post and we can then reference that to find the Facebook IP to unblock.

Still getting it here.

Please note the request in bold above. They need your help to fix it.

Which I did... <_<

BlueRajah

BlueRajah

Posted
Posted (edited)

Every cache I have seen is blocked for the past few weeks. These are a few going through my stream.

These are posts since Friday that give those errors on facebook

 

http://coord.info/GC4R86B

http://coord.info/GC4YXGC

http://coord.info/GC4YWBN

http://coord.info/GC4YERT

http://coord.info/GC4YET9

http://coord.info/GC4YYVC

http://coord.info/GC4R9R1

http://coord.info/GC4R9R1

Edited by BlueRajah
Moun10Bike

Moun10Bike

Posted
Posted

The IT team has whitelisted the block of Facebook IPs that were identified by the reports of this issue from over the weekend. Please continue to to report instances of this error if you continue to see it. Thanks!

verano

+verano

Posted
Posted

This is a consistent problem when posting about geocaching.com pages on Facebook. Some geocaching.com links display thumbnails, some don't. It is really vital for telling the local community about upcoming events to be able to post thumbnails on FB. Today I tried to share a link for an upcoming event, and no go (http://www.coord.info/GC5K88X). Yesterday I did one and it worked fine. None of the online "solutions" for "fixing" links that do not show thumbnails on FB work. The debug shows 403.6 forbidden. -Debbi

LeGodFather

+LeGodFather

Posted
Posted

The IT team has whitelisted the block of Facebook IPs that were identified by the reports of this issue from over the weekend. Please continue to to report instances of this error if you continue to see it. Thanks!

It's been happening again, since yesterday (Dec 11, 2015)

lovekansas

+lovekansas

Posted
Posted

I'm glad someone else has noticed it! It isn't like it's stopping me from clicking through to the cache pages, but it just isn't very nice looking. LOL! I really hope someone sees this if they aren't already aware of the issue.

Lil Devil

+Lil Devil

Posted
Posted
Our IT department has just informed me that they've whitelisted all Facebook IPs. Please let us know if you continue to see this issue.

You missed at least one. About a half hour ago, this cache was posted to a Facebook group, and the preview said "403.6 Forbidden: IP address of the client has been rejected"

Rustynails

+Rustynails

Posted
Posted (edited)

Our IT department has just informed me that they've whitelisted all Facebook IPs. Please let us know if you continue to see this issue.

 

Not fixed. Please read the reply above.

Edited by rustynails.
Rustynails

+Rustynails

Posted
Posted

Our IT department has just informed me that they've whitelisted all Facebook IPs. Please let us know if you continue to see this issue.

 

Not fixed. Please read the reply above.

 

Still BROKEN. Anyone looking at this?

NYPaddleCacher

+NYPaddleCacher

Posted
Posted

Our IT team has indicated that they have discovered some additional blocks of Facebook IP addresses and have now whitelisted them. Please continue to let us know if you see this issue.

 

Still broken. Please fix this. https://www.facebook...ps/54671531070/ and https://www.facebook...11330335620099/

 

Have a little patience. It sounds like GS is working on it and it would be easy if there was a definitive list of Facebook IP addresses available somewhere that could be used but it doesn't sound like there is.

 

 

Moun10Bike

Moun10Bike

Posted
Posted

I believe it is fixed, but Facebook caches the link when it is first posted. You could try using a different variant of the link (e.g. coord.info vs. geocaching.com), or try purging the cache for that listing via this tool and then reposting.

Mr. 0

+Mr. 0

Posted
Posted

I'm curious if the various posting to Facebook issues have been resolved, or if I'm doing something wrong.

 

After logging a cache I get the screen saying "Your logs were successfully sent to Geocaching.com" then ask to share to FB and/or Twitter. When I click the slider to select Facebook, it takes me to facebook.com and says "You have already authorized Geocaching.com" and gives the options "cancel" and "ok." When I select OK, it takes me back to the "share with friends" page within the app. When I then click "continue", nothing at all happens. It just stays on the same screen, and I've confirmed nothing is posted to Facebook.

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