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HelgeLarsen

Error or slow response from API

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Today I have experienced a lot of errors or very slow response from the API, when using the "Refresh caches" function i GSAK.

Here is a few of the messages from GSAK (refreshing some 500 caches):

Generating GPX file

... no response after 20 seconds

... no response after 40 seconds

... no response after 20 seconds

... no response after 40 seconds

Previous request ended in error, now doing a retry.... 1/1

... no response after 20 seconds

... no response after 40 seconds

Previous request ended in error, now doing a retry.... 1/1

... no response after 20 seconds

... no response after 40 seconds

Previous request ended in error, now doing a retry.... 1/1

... no response after 20 seconds

... no response after 40 seconds

Previous request ended in error, now doing a retry.... 1/1

... no response after 20 seconds

... no response after 40 seconds

... no response after 20 seconds

... no response after 40 seconds

Previous request ended in error, now doing a retry.... 1/1

... no response after 20 seconds

... no response after 40 seconds

 

Normaly I don't see these error.

 

Could it be something related to the site update yesterday?

 

/HelgeLarsen

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Indeed, a lot of no responses/retries on the API when using GSAK/refresh caches:

 

2013-07-10 16:59:15 No response: 20 seconds (ver:8.3.1.14)

2013-07-10 17:06:58 No response: 20 seconds (ver:8.3.1.14)

2013-07-10 17:07:44 No response: 40 seconds (ver:8.3.1.14)

2013-07-10 17:08:32 No response: 20 seconds (ver:8.3.1.14)

2013-07-10 17:08:32 No response: 20 seconds (ver:8.3.1.14)

2013-07-10 17:10:18 No response: 20 seconds (ver:8.3.1.14)

2013-07-10 17:16:20 No response: 20 seconds (ver:8.3.1.14)

2013-07-10 17:16:40 No response: 40 seconds (ver:8.3.1.14)

2013-07-10 17:17:00 No response: 60 seconds (ver:8.3.1.14)

2013-07-10 17:17:51 No response: 20 seconds (ver:8.3.1.14)

2013-07-10 17:18:11 No response: 40 seconds (ver:8.3.1.14)

2013-07-10 17:18:31 No response: 60 seconds (ver:8.3.1.14)

2013-07-10 17:19:21 No response: 20 seconds (ver:8.3.1.14)

2013-07-10 17:19:41 No response: 40 seconds (ver:8.3.1.14)

2013-07-10 17:20:01 No response: 60 seconds (ver:8.3.1.14)

2013-07-10 22:42:18 No response: 40 seconds (ver:8.3.1.14)

2013-07-10 22:43:08 No response: 20 seconds (ver:8.3.1.14)

2013-07-10 22:43:28 No response: 40 seconds (ver:8.3.1.14)

2013-07-10 22:44:16 No response: 20 seconds (ver:8.3.1.14)

2013-07-10 22:46:18 No response: 40 seconds (ver:8.3.1.14)

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"Geocaching.com api error: There was a problem communicating with the Groundspeak api"

It is not possible anymore to refresh cache data with GSAK. I just want to refresh 220 caches...

 

It seems the API service is down or temporarily suspending accepting new requests.

 

 

Generating GPX file

... no response after 20 seconds

... no response after 40 seconds

... no response after 20 seconds

... no response after 40 seconds

... no response after 20 seconds

... no response after 40 seconds

... no response after 20 seconds

... no response after 40 seconds

... no response after 20 seconds

... no response after 40 seconds

... no response after 20 seconds

... no response after 40 seconds

... no response after 20 seconds

... no response after 40 seconds

... no response after 20 seconds

... no response after 40 seconds

... no response after 60 seconds

Previous request ended in error, now doing a retry.... 1/4

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 1/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 2/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 3/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 4/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 5/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 6/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 7/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 8/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 9/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 10/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 11/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 12/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 13/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 14/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 15/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 16/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 17/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 18/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 19/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 20/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 21/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 22/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 23/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 24/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 25/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 26/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 27/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 28/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 29/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 30/30

Retry requested by user

... no response after 20 seconds

... no response after 40 seconds

... no response after 60 seconds

Previous request ended in error, now doing a retry.... 1/4

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 1/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 2/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 3/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 4/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 5/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 6/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 7/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 8/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 9/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 10/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 11/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 12/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 13/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 14/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 15/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 16/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 17/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 18/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 19/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 20/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 21/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 22/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 23/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 24/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 25/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 26/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 27/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 28/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 29/30

Previous request ended in error, now doing a retry.... 1/4

Retry delay started: 30/30

Retry requested by user

... no response after 20 seconds

... no response after 40 seconds

... no response after 20 seconds

... no response after 40 seconds

Edited by DanPan

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Same Problem I also reported to GSAK's Forum as I hate having to baby sit the refresh cache data.

 

I get the same message as above but I'll post the verbose log here. When the retry box comes up it only displays fail.

 

Generating GPX file
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3793
PercentDone: 100
HttpInfo: Begin reading response
... no response after 20 seconds
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1315120
ResponseContentLength: 1315120
PercentDone: 97
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3793
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1562156
ResponseContentLength: 1562156
PercentDone: 98
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3793
PercentDone: 100
HttpInfo: Begin reading response
... no response after 40 seconds
Previous request ended in error, now doing a retry.... 1/1
SocketConnect: api.Groundspeak.com:443
HostnameResolve: api.Groundspeak.com
SslHandshake: Finished
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3793
PercentDone: 100
HttpInfo: Begin reading response
... no response after 20 seconds
... no response after 40 seconds
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1558834
ResponseContentLength: 1558834
PercentDone: 99
HttpInfo: Finished reading response
PercentDone: 100
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3793
PercentDone: 100
HttpInfo: Begin reading response
... no response after 20 seconds
... no response after 40 seconds
Previous request ended in error, now doing a retry.... 1/1
SocketConnect: api.Groundspeak.com:443
HostnameResolve: api.Groundspeak.com
SslHandshake: Finished
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3793
PercentDone: 100
HttpInfo: Begin reading response
... no response after 20 seconds
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1520065
ResponseContentLength: 1520065
PercentDone: 96
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3791
PercentDone: 100
HttpInfo: Begin reading response
... no response after 40 seconds
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1458884
ResponseContentLength: 1458884
PercentDone: 99
HttpInfo: Finished reading response
PercentDone: 100
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3793
PercentDone: 100
HttpInfo: Begin reading response
... no response after 20 seconds
... no response after 40 seconds
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1520388
ResponseContentLength: 1520388
PercentDone: 96
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3794
PercentDone: 100
HttpInfo: Begin reading response
... no response after 20 seconds
... no response after 40 seconds
Previous request ended in error, now doing a retry.... 1/1
SocketConnect: api.Groundspeak.com:443
HostnameResolve: api.Groundspeak.com
SocketConnected: api.Groundspeak.com:443
SslHandshake: Starting
SslHandshake: Finished
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3794
PercentDone: 100
HttpInfo: Begin reading response
... no response after 20 seconds
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1531170
ResponseContentLength: 1531170
PercentDone: 99
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3792
PercentDone: 100
HttpInfo: Begin reading response
... no response after 40 seconds
Previous request ended in error, now doing a retry.... 1/1
SocketConnect: api.Groundspeak.com:443
HostnameResolve: api.Groundspeak.com
SocketConnected: api.Groundspeak.com:443
SslHandshake: Starting
SslHandshake: Finished
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3792
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1594075
ResponseContentLength: 1594075
PercentDone: 96
HttpInfo: Finished reading response
PercentDone: 100
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3794
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1608946
ResponseContentLength: 1608946
PercentDone: 98
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3793
PercentDone: 100
HttpInfo: Begin reading response
... no response after 20 seconds
... no response after 40 seconds
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1598748
ResponseContentLength: 1598748
PercentDone: 95
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3794
PercentDone: 100
HttpInfo: Begin reading response
... no response after 20 seconds
... no response after 40 seconds
Previous request ended in error, now doing a retry.... 1/1
SocketConnect: api.Groundspeak.com:443
HostnameResolve: api.Groundspeak.com
SslHandshake: Finished
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3794
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1582142
ResponseContentLength: 1582142
PercentDone: 99
HttpInfo: Finished reading response
PercentDone: 100
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3794
PercentDone: 100
HttpInfo: Begin reading response
... no response after 20 seconds
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1593705
ResponseContentLength: 1593705
PercentDone: 99
HttpInfo: Finished reading response
PercentDone: 100
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3793
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1575006
ResponseContentLength: 1575006
PercentDone: 99
HttpInfo: Finished reading response
PercentDone: 100
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3791
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1732328
ResponseContentLength: 1732328
PercentDone: 98
HttpInfo: Finished reading response
PercentDone: 100
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3792
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1568665
ResponseContentLength: 1568665
PercentDone: 99
HttpInfo: Finished reading response
PercentDone: 100
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3794
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1598342
ResponseContentLength: 1598342
PercentDone: 97
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3793
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1515672
ResponseContentLength: 1515672
PercentDone: 96
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3792
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1519951
ResponseContentLength: 1519951
PercentDone: 99
HttpInfo: Finished reading response
PercentDone: 100
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3793
PercentDone: 100
HttpInfo: Begin reading response
... no response after 40 seconds
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1636958
ResponseContentLength: 1636958
PercentDone: 96
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3792
PercentDone: 100
HttpInfo: Begin reading response
... no response after 20 seconds
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1594417
ResponseContentLength: 1594417
PercentDone: 99
HttpInfo: Finished reading response
PercentDone: 100
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3792
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1652692
ResponseContentLength: 1652692
PercentDone: 96
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3793
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1598360
ResponseContentLength: 1598360
PercentDone: 99
HttpInfo: Finished reading response
PercentDone: 100
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3794
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1522540
ResponseContentLength: 1522540
PercentDone: 98
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3794
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1604733
ResponseContentLength: 1604733
PercentDone: 99
HttpInfo: Finished reading response
PercentDone: 100
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3794
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1514843
ResponseContentLength: 1514843
PercentDone: 99
HttpInfo: Finished reading response
PercentDone: 100
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3792
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1452286
ResponseContentLength: 1452286
PercentDone: 99
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3792
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1400037
ResponseContentLength: 1400037
PercentDone: 97
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3793
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1389432
ResponseContentLength: 1389432
PercentDone: 98
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3790
PercentDone: 100
HttpInfo: Begin reading response
... no response after 40 seconds
Previous request ended in error, now doing a retry.... 1/1
SocketConnect: api.Groundspeak.com:443
HostnameResolve: api.Groundspeak.com
SslHandshake: Finished
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3790
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1606997
ResponseContentLength: 1606997
PercentDone: 99
HttpInfo: Finished reading response
PercentDone: 100
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3791
PercentDone: 100
HttpInfo: Begin reading response
... no response after 20 seconds
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1516387
ResponseContentLength: 1516387
PercentDone: 99
HttpInfo: Finished reading response
PercentDone: 100
HttpRequestBegin: POST,api.Groundspeak.com:443/LiveV6/Geocaching.svc/SearchForGeocaches
RequestHeader: POST /LiveV6/Geocaching.svc/SearchForGeocaches HTTP/1.1
StartSendingRequest: 3794
PercentDone: 100
HttpInfo: Begin reading response
ResponseHeader: HTTP/1.1 200 OK
HttpStatusCode: 200
ResponseContentLength: 1549087
ResponseContentLength: 1549087
PercentDone: 97
HttpInfo: Finished reading response
PercentDone: 100
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Add me to the list of users experiencing exactly that problem. :( It's been happening since Monday 8th July.

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I also have had it happen. Usually if I retry a few times it works finally. Right now it is easier and faster to just download the PQ and load it in.

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You can add me to the list. It's not completely nonfunctional, but pretty close. I get about 650 caches downloaded (with many timeout errors) before finally getting an API error message.

 

I assume this is related to the site update last Tuesday, but I guess that isn't a given. My question - is the fix to this something Groundspeak is working on or is this a change that requires 3rd party apps like GSAK to get updated?

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You can add me to the list. It's not completely nonfunctional, but pretty close. I get about 650 caches downloaded (with many timeout errors) before finally getting an API error message.

 

I assume this is related to the site update last Tuesday, but I guess that isn't a given. My question - is the fix to this something Groundspeak is working on or is this a change that requires 3rd party apps like GSAK to get updated?

There is not much GSAK can do since the API server is not responding. There has been quite a discussion over on the GSAK boards and Clyde has put just about all the tweaks he can to get things to work. There is some timing tweaks you can apply to help things out. With my settings I still get retries but generally don't get the big retry or abort message.

 

I noticed the big change after Tuesday nights maintenance. Seems what ever they did Tuesday night hosed the API server.

Edited by jholly

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Add me to the list of users experiencing exactly that problem. :( It's been happening since Monday 8th July.

 

Thanks for all your help, it still will not work for me either :(

It has worked previously, I think it worked when I first downloaded my latest pq on 3rd July. :(

 

And I just registered with gsak too :(

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In GSAK you have to create a file named "apiconfig.txt" in the application data folder with the following values:

 

TimeOutSeconds=120
AutomaticRetries=10
RetryDelaySeconds=30
EventTimeOutSeconds=120

 

It takes about half an hour for 1.000 Caches, but it works for me. The complete description you can find here...

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I am having the same problem. It has been intermittent the last couple of weeks, but this week it has been very regular. I'm trying to update my GPX using GSAK, and can get nothing but timeouts.

 

Normally I don't complain, but this is getting very aggravating. I've got a caching day planned and can't update my data.

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It doesn't exactly look too healthy here :-

 

http://status.geocaching.com/

 

That status screen can't be correct. It's showing the problems started after Tuesday's update - GC.COM is adamant the only thing they did was to add "Dutch" to the list of languages. :P

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It doesn't exactly look too healthy here :-

 

http://status.geocaching.com/

 

That status screen can't be correct. It's showing the problems started after Tuesday's update - GC.COM is adamant the only thing they did was to add "Dutch" to the list of languages. :P

Didn't they have a hardware outage Tuesday night? I recall a yellow banner Tuesday afternoon for outage that evening.

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I have also had continous problems with using the "Refresh cache data" via the api in GSAK for the last 3-4 days. Now today, I cannot even get the Download pocket queries" to work.

 

I only get long waits then "Fail".

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Yes, I too and suffering from the timeout and other errors that are being reported above and have done for the last few days. Something has definitely degraded recently. :(

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This afternoon it took me an hour and quarter to update 2000 caches. I just persisted and when it errored out, I told it to retry. I had to do this several times to get it done, but eventually I had it.

 

Very frustrating.

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This afternoon it took me an hour and quarter to update 2000 caches. I just persisted and when it errored out, I told it to retry. I had to do this several times to get it done, but eventually I had it.

 

Very frustrating.

 

I haven't always been so lucky. Sometimes when it errors it has told me it has forgotten what the search even was and that I will have to run it again. It doesn't of course "refund" the now wasted download credits.

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Big problems here, too, for the last 24 hours at least -- API PQ downloads into Geosphere are either taking 10-20+ minutes each, or are returning API errors. It's unusable.

Edited by EngPhil

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I haven't always been so lucky. Sometimes when it errors it has told me it has forgotten what the search even was and that I will have to run it again. It doesn't of course "refund" the now wasted download credits.

 

This is the actual error which I have now reproduced:

 

"Stored Search not found. Please run the full search again."

 

As others say, this functionality has gone from very good to almost useless. I do hope it gets fixed soon.

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After 4 days still no communication from Groundspeak.

 

I guess everyone at GS is on holidays?

 

We just have to sit and wait...

Edited by DanPan

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Still getting this issue today:

 

No response after 20 seconds

No response after 40 seconds

 

...on each and every 30 cache batch before it eventually comes up with an error and have to retry. Whatever GC did or didn't do on Tuesday, that seems to be when the issue started and yet still no response from them. Come on Geocaching.com, this is pretty much unusable now.

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.......

... no response after 20 seconds

... no response after 40 seconds

... no response after 20 seconds

.......

 

I want to update some caches, for the holiday abroad. I'm trying now for some day's, but I think it takes weeks ( a whole holiday? ) before all caches are up to date.

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So that is the problem MA has been talking to me about. I can now pretend I figured it out for her.

 

 

.

 

PAul

 

.

Edited by Ma & Pa

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Just refreshed data (detailed) from a new PQ for a region I will visit soon. 904 caches. Some retries, but it passed in 30 minutes.

Then I noticed that none of these caches had favorites. Refreshed some caches with favorites, but they don't show up in GSAK.

Also, API balance is going up and down like crazy, sometimes it is stuck at 6000.

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Just refreshed data (detailed) from a new PQ for a region I will visit soon. 904 caches. Some retries, but it passed in 30 minutes.

Then I noticed that none of these caches had favorites. Refreshed some caches with favorites, but they don't show up in GSAK.

Also, API balance is going up and down like crazy, sometimes it is stuck at 6000.

Earlier today, after downloading PQs with a total of 3,249 caches, I refreshed the data to get Favorite points. It required just one retry and took around 40 minutes (much longer than previously, but at least I got everything I needed, including Favorite points).

 

--Larry

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Just refreshed data (detailed) from a new PQ for a region I will visit soon. 904 caches. Some retries, but it passed in 30 minutes.

Then I noticed that none of these caches had favorites. Refreshed some caches with favorites, but they don't show up in GSAK.

Also, API balance is going up and down like crazy, sometimes it is stuck at 6000.

Earlier today, after downloading PQs with a total of 3,249 caches, I refreshed the data to get Favorite points. It required just one retry and took around 40 minutes (much longer than previously, but at least I got everything I needed, including Favorite points).

 

--Larry

Just noticed also that I only have the latest 5 logs instead of 10...

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I did a refresh of 220 caches and my API balance was reduced with 250, due to the retries...dry.gif

Edited by DanPan

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Just refreshed data (detailed) from a new PQ for a region I will visit soon. 904 caches. Some retries, but it passed in 30 minutes.

Then I noticed that none of these caches had favorites. Refreshed some caches with favorites, but they don't show up in GSAK.

Also, API balance is going up and down like crazy, sometimes it is stuck at 6000.

Earlier today, after downloading PQs with a total of 3,249 caches, I refreshed the data to get Favorite points. It required just one retry and took around 40 minutes (much longer than previously, but at least I got everything I needed, including Favorite points).

 

--Larry

Just noticed also that I only have the latest 5 logs instead of 10...

I should have mentioned in my previous post that I asked for 20 logs per cache in that refresh, and I got 20 logs. It appears that the API is just being really inconsistent.

 

--Larry

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Same problem since some days. Hope GS will solve it quickly.

Edited by 6foot3

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Today, I did a "refresh cache data" of 21 caches and my API daily download balance count was reduced with 42 or 200%...

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This problem is still occuring nearly a week after it was first posted on here, and just as badly. Do Groundspeak actually read these forums? Are we wasting our time posting anything on here?

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This problem is still occuring nearly a week after it was first posted on here, and just as badly. Do Groundspeak actually read these forums? Are we wasting our time posting anything on here?

Yes they do read them. Probably wasting time posting the same problem over and over again. This started as a hobby site and still remains a hobby site. Some things like the 31 August souvenirs are more exciting and fun for the site managers than fixing bugs that make the site difficult to use. I doubt that they will comment and magically some day it will work a bit better. Maybe. Someday. Or it could just be the new norm like the improved search function.

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This problem is still occuring nearly a week after it was first posted on here, and just as badly. Do Groundspeak actually read these forums? Are we wasting our time posting anything on here?

 

First, I'd like to apologize for the lack of clear and proactive communication. You deserve better and we'll do our best to provide clear information more proactively in the future.

Not this time...

After 13 years, communication at GS is still a "steep learning curve".

Edited by DanPan

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[...] we'll do our best to provide clear information more proactively in the future.

Unfortunately their best is not enough.

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Add me to the list of users or as we were once called customers...

 

Does anyone at Groundspeak read the forums and ever reply with any comments? :o

 

Even if its just a "we know there is a problem and we are looking into it" type of message, much better than ignoring us. :mad:

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I almost responded to this...

 

After 4 days still no communication from Groundspeak.

I guess everyone at GS is on holidays?

 

.... with a snarky comment about GS communications, but I figured I'd hold my tongue and just maybe they'd say something.

 

When will I learn? <_<

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[...] we'll do our best to provide clear information more proactively in the future.

Unfortunately their best is not enough.

I notice that most of the API comments in this thread relate to GSAK. I met Jeremy at an event several years ago and we had quite a long conversation. Two things were clear to me after the conversation. He was really impressed and really liked the iPhone geocaching app. The other was that he really didn't like GSAK and would not feel bad if it went away. That might have a lot to do with the communication we are receiving in regards to essentially a GSAK problem.

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This started as a hobby site and still remains a hobby site.

 

I keep hearing people say this. To be fair, I don't agree with it at all.

 

Most "hobby" sites I've come across actually engage with, and support, their hobbyists. They may not have the resources to solve all the problems, but at least they communicate.

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This started as a hobby site and still remains a hobby site.

 

I keep hearing people say this. To be fair, I don't agree with it at all.

 

Most "hobby" sites I've come across actually engage with, and support, their hobbyists. They may not have the resources to solve all the problems, but at least they communicate.

Well, you do have a point.

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Add me to the list of users or as we were once called customers...

 

 

Ahh, yes, the C-word. My recent visits to the these forums (I rarely touch them as they frustrate more more than anything else due to the total lack of feedback from anybody that works for GS) have been to question:

 

1) - Why I now have to pay more for living in a geographical region that gets to play less of the game

2) - Now despite paying more I am now getting an inferior service to when I was paying less :mad:

 

What I find particularly sad is that they actually had it working incredibly well before they broke it

 

I think I'll go back to ignoring these forums again, they are utterly pointless if GS are just going to ignore them.

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I notice that most of the API comments in this thread relate to GSAK. I met Jeremy at an event several years ago and we had quite a long conversation. Two things were clear to me after the conversation. He was really impressed and really liked the iPhone geocaching app. The other was that he really didn't like GSAK and would not feel bad if it went away. That might have a lot to do with the communication we are receiving in regards to essentially a GSAK problem.

 

Not just a GSAK problem.

Any software or App that uses the API is experiencing this, including Groundspeak's own Apps.

 

Btw.....I can't believe Jeremy loves the GS iPhone app. I can't stand it. It doesn't hardly do anything. That's why I use GeoSphere and I love it.

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Btw.....I can't believe Jeremy loves the GS iPhone app. I can't stand it. It doesn't hardly do anything. That's why I use GeoSphere and I love it.

Well this was a couple years ago before the public API and was the private API. He might have changed his thoughts.

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