+Funk to Funky Posted April 27, 2013 Share Posted April 27, 2013 (edited) When I hover the cache icon on the map no information for that cache comes up at all, so I can't access caches from the map page at the moment (which is the way I do it 99% of the time). Was fine earlier - has there been any alterations at all? I'm using win7 and IE. Stuart Edited April 27, 2013 by Funk to Funky Quote Link to comment
+Funk to Funky Posted April 27, 2013 Author Share Posted April 27, 2013 By the way I've tried logging out then back in and I've also restarted my laptop too, but neither helped. Quote Link to comment
+gwsh Posted May 4, 2013 Share Posted May 4, 2013 I was looking for an answer to that exact problem. I wrote Geo and they said to try zooming in or out. I did and that doesn't work either. At least I now know I'm not the only one to have this problem. Quote Link to comment
+day trippers Posted May 5, 2013 Share Posted May 5, 2013 Same problem here too. I always used the map icons to access the caches Quote Link to comment
+Autie Adventurers Posted May 6, 2013 Share Posted May 6, 2013 Same problem here. Can't get info by hovering or clicking. This is happening on both my Mac and PC. Quote Link to comment
+gawoodswanderer Posted May 12, 2013 Share Posted May 12, 2013 (edited) When I hover over an Icon the name of the cache comes up but I am unable to open the cache for more info. Previously this has been solved with restarting Firefox or rebooting computer. Now nothing I do seems to solve the problem and it has been this way for a few days. I am a premium member also. Using Win7 Firefox 21 and Web 03 Geocache server Edited May 12, 2013 by gawoodswanderer Quote Link to comment
Moun10Bike Posted May 12, 2013 Share Posted May 12, 2013 Merging duplicate topics. Please be sure to indicate what OS, browser, and browser version you are using, and please include what Geocaching.com server you are currently on (you can determine this by visiting http://www.geocaching.com/whoami). Quote Link to comment
+Ionspy Posted May 12, 2013 Share Posted May 12, 2013 (edited) Had this problem (no information popup on the map) a couple of times already. Sometimes waiting or zooming or F5 helps, but today for example it just does not work. I tried Firefox (20.0.1) and IE (8), I tried swich of the Antivirus, i tried reload a couple of times but no cache info on the map appears. "I am: WEB15 " ,Windows XP SP3 Edited May 12, 2013 by Ionspy Quote Link to comment
+happy song Posted May 12, 2013 Share Posted May 12, 2013 same problem. glad it's not just me. hope they figure out there is a problem and get it fixed because it is very frustrating to a non-tech minded person. and no. zooming in and out doesn't help and sometimes rebooting helps and sometimes it doesn't. mostly it doesn't. Quote Link to comment
+W4G_SOTAGoat Posted May 12, 2013 Share Posted May 12, 2013 +1 here However, it appears to be working now. Quote Link to comment
+cryptic-hunter Posted May 12, 2013 Share Posted May 12, 2013 Same here. Using a Mac OS X 10.6.8, Safari 5.1.9, "I am: WEB10." Quote Link to comment
+ngrrfan Posted May 12, 2013 Share Posted May 12, 2013 (edited) Please be sure to indicate what OS, browser, and browser version you are using, and please include what Geocaching.com server you are currently on (you can determine this by visiting http://www.geocaching.com/whoami). I am: WEB11 OS: Win 7, Win XP doesn't make a differentce. Browser: FireFox 20.0.1 or previous versions, doesn't seem to make a difference hope they figure out there is a problem and get it fixed because it is very frustrating to a non-tech minded person. and no. zooming in and out doesn't help and sometimes rebooting helps and sometimes it doesn't. mostly it doesn't. The site is now slower than molasses and cache icons are not responding. I agree that this is very frustrating when you are trying to plan an outing either for later today or tomorrow. Edited May 12, 2013 by ngrrfan Quote Link to comment
+gmarkusic Posted May 13, 2013 Share Posted May 13, 2013 I am trying to hover over the map icons and am not getting any response. I am using windows 7, and the browser is chrome. I switched over to IE just to see if there was a problem with chrome and I have the same issue. Is there anything I need to do? thanks!! Quote Link to comment
+Heli Leo Posted May 13, 2013 Share Posted May 13, 2013 (edited) Same here OS W8 I AM 18 browser IE Edited May 13, 2013 by Heli Leo Quote Link to comment
Whistle Blowers Posted May 13, 2013 Share Posted May 13, 2013 Map icons was working on 11th May, but not working now. I am WEB15. Tried IE8, Firefox and Chrome. All fail to work. Using Windows 7 Professional 64 bit. Quote Link to comment
+farrtom Posted May 13, 2013 Share Posted May 13, 2013 I have been having the same problem for awhile. Some times it works at first then stops. I am using Windows XP, chrome browser and i am on 75.163.13.141 Quote Link to comment
+proudcdn Posted May 13, 2013 Share Posted May 13, 2013 Windows 7 64 bit. Tried in IE and Firefox. I do not see any icons on the map. This is a new problem for me. Quote Link to comment
+ElMístico Posted May 13, 2013 Share Posted May 13, 2013 Found this post while searching for info on my current problem: I don't see any cache icon on the map at all! Icons appear if I choose a pocket query to be visible on the map, but returning to search mode the map is empty again. And: yes, there ARE caches! I am: WEB01, MacOSX 10.7, Safari 6.0.4 Quote Link to comment
+j6family Posted May 14, 2013 Share Posted May 14, 2013 No icons show up on map. WEb 17 using firefox. zoomed in / out. logged in / out. Quote Link to comment
+w00dduck Posted May 14, 2013 Share Posted May 14, 2013 Found this post while searching for info on my current problem: I don't see any cache icon on the map at all! Icons appear if I choose a pocket query to be visible on the map, but returning to search mode the map is empty again. And: yes, there ARE caches! I am: WEB01, MacOSX 10.7, Safari 6.0.4 DITTO!!!! WEB20 Windows 7 Home Os Quote Link to comment
+dlesage Posted May 14, 2013 Share Posted May 14, 2013 Windows 7, Google Chrome (Version 26.0.1410.64 m, latest and greatest). Not getting any icons at all on the map either. Quote Link to comment
+The A-Team Posted May 14, 2013 Share Posted May 14, 2013 I'm not having this problem, and can't recall ever having it, so I thought I'd mention that and that I'm on WEB02. It could be useful for troubleshooting. Quote Link to comment
+Morrishey Posted May 14, 2013 Share Posted May 14, 2013 No map icons showing for me either. OSX 10.8.3 using Safari 6.0.4 or Chrome 26.0.1410.65. iPad using Safari. WEB17 Quote Link to comment
+Morrishey Posted May 14, 2013 Share Posted May 14, 2013 No map icons showing for me either. OSX 10.8.3 using Safari 6.0.4 or Chrome 26.0.1410.65. iPad using Safari. WEB17 Seems to have sorted itself out now though. Quote Link to comment
+acachebox Posted May 14, 2013 Share Posted May 14, 2013 No icons on PC but they do show on my I Phone. Quote Link to comment
+Merlin-N-Mim Posted May 14, 2013 Share Posted May 14, 2013 We are having the same problem - no cache information is displayed when hovering over icons on the map on our PC. This is happening in both Firefox and IE. Quote Link to comment
+acachebox Posted May 14, 2013 Share Posted May 14, 2013 Icons and information are now working on PC Quote Link to comment
+Oxymoron Posted May 14, 2013 Share Posted May 14, 2013 Still not working for me. No map icons at any zoom level. WEB07 2.26.108.45 Using W7 and Firefox (but Chrome is the same) Quote Link to comment
Moun10Bike Posted May 14, 2013 Share Posted May 14, 2013 We have a site update that is going out today. Not only will this reset all of the servers that are displaying this problem, but it also includes some changes to the map code that we hope will alleviate this issue. Quote Link to comment
+Oxymoron Posted May 14, 2013 Share Posted May 14, 2013 Well that was super quick. Icons now displaying on my server. Thanks Quote Link to comment
+Merlin-N-Mim Posted May 14, 2013 Share Posted May 14, 2013 Maps are working correctly for us now. Thanks Quote Link to comment
Whistle Blowers Posted May 14, 2013 Share Posted May 14, 2013 No cache icons showing on the map at all now, but they were working 9 hours ago. Tried Firefox, IE8 and Chrome. All blank. I am: WEB07 Quote Link to comment
+Xistance Posted May 14, 2013 Share Posted May 14, 2013 No cache icons showing on the map at all now, but they were working 9 hours ago. Tried Firefox, IE8 and Chrome. All blank. I am: WEB07 Exactly the same. Tried FF & Chrome (all updated), I am: WEB07 Quote Link to comment
Moun10Bike Posted May 14, 2013 Share Posted May 14, 2013 Certain servers are failing to properly render cache icons. We have a site release going out today and all servers will be reset at that time. Please be patient while we roll out the release. Quote Link to comment
+Xistance Posted May 14, 2013 Share Posted May 14, 2013 for me it's fixed. thx for the quick fix Quote Link to comment
Moun10Bike Posted May 14, 2013 Share Posted May 14, 2013 for me it's fixed. thx for the quick fix That's likely only because you are now on a different server. Quote Link to comment
+BuckyBoyEcht Posted May 15, 2013 Share Posted May 15, 2013 ..occasionally I have the same problem over here, most of the time zooming in/out a couple of times solves the problem, sometimes closing the map and opening it up again works if the first option didn't, and if that doesn't work, switching from IE9 to Google Chrome does the trick for me the other times, although the last couple of weekends there have been times that GC overall has been so slow that the maps took ages to load, no matter what browser I used... Quote Link to comment
+cachercats Posted May 15, 2013 Share Posted May 15, 2013 Had the same problem yesterday. While on the maps and loading some caches the Icons just vanished. I was on Windows XP, latest upgrades. Went to my wifes computer with Windows 7 and same problem. Went to my laptop with windows 7 and same thing. No icons. Did all the things you are suppose to do like F5, Log off and log on, Restart computers as well as enlarging and small sizing maps. No luck. Then without any warning the Icons appeared. Today first thing in the morning same problem but it fixed itself and all seems to be OK now. Keeping fingers crossed. I believe it is a website problem that Groundspeak needs to address and fix. Quote Link to comment
+R.Guszty Posted May 24, 2013 Share Posted May 24, 2013 (edited) I have icons, but if I click on cache icon, the bubble appears and disappears. I have to click on icon 3-4 times while the bubble remains on the screen. Other problem: Earlier if I select a PQ on the map and then I click on "Search" I see caches AND PQ same time on the map. (The caches which belong to PQ appear twice on the map). Now if I click on Search, PQ disappears. I am: WEB15 Windows 7, FireFox 21 Edited May 24, 2013 by R.Guszty Quote Link to comment
+Heli Leo Posted May 25, 2013 Share Posted May 25, 2013 I still can't get my laptop to work with the map. It is on web 17 using windows 8 with IE 9. MY pc is working fine. The problem with the lap top is that while hovering over the cache icon the cache name will appear but when I click on it the cache information window does not pop up. The Pc is on web 19 running windows 7 and IE 9. Quote Link to comment
+Cooper&Wolowitz Posted May 26, 2013 Share Posted May 26, 2013 (edited) I also have problems with the map - for about a week I had no icons at all Today the icons were visible on the map but when I zoomed in they disappered - and still not back Logging out/in did not solve the problem. This is a problem in Firefox (latest version) as well as in IE 10 in Windows 7. I further tried cleaning up for cookies etc. but nothing has helped. I am: Web19. Edited May 26, 2013 by Cooper&Wolowitz Quote Link to comment
Stompy Posted May 28, 2013 Share Posted May 28, 2013 I also have problems with the map - for about a week I had no icons at all Today the icons were visible on the map but when I zoomed in they disappered - and still not back Logging out/in did not solve the problem. This is a problem in Firefox (latest version) as well as in IE 10 in Windows 7. I further tried cleaning up for cookies etc. but nothing has helped. I am: Web19. Try turning off your routers firewall Quote Link to comment
+clemensp Posted June 5, 2013 Share Posted June 5, 2013 Another, really not important bug concerning map icons: When zooming out, the map switches the set of icons and uses smaller ones. And when switching to the smaller icons, earth caches become mysterys. Look for the cache GC29NQ5 Der Vögelesfelsen am Hochfirst: At zoom 16, zoom 14 and now at zoom 13. The technical details: I'm on server WEB06 and I'm using Windows 7 Enterprise 32-bit, Internet Explorer 9.0.16 Quote Link to comment
+The A-Team Posted June 5, 2013 Share Posted June 5, 2013 When zooming out, the map switches the set of icons and uses smaller ones. And when switching to the smaller icons, earth caches become mysterys. If this is really what you're seeing, then there is a bug. It should actually turn into the Virtual-style ghost icon when you zoom out, not the Mystery blue question mark. As for changing to a different icon, that's by design. If you look in the side-bar where you can filter out cache types, you'll see that the cache types are grouped into 5 categories. When you zoom out to the point that the icons change to the smaller ones, they will change to the icon representing their category. Therefore, Virtuals, Webcams, and Earthcaches will all change to the white ghost icon. In the same way, any event type will show as a red speech balloon, and both Mysteries/Puzzles and Wherigos will show as the blue question mark. Quote Link to comment
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