Moun10Bike Posted August 14, 2017 Posted August 14, 2017 Yes, we just had a server go down. The engineers are scrambling to get things righted. 2 Quote
+two bison Posted August 14, 2017 Posted August 14, 2017 (edited) suddenly can't log into geocaching ... are things down? ... geocaching status says only "payments" are having an interruption of service I was in the midst of editing and submitting drafts when, after submitting one I was suddenly logged out and had to log in ... posted another find and the same thing happened ... now I get a "500 - Server error" Edited August 14, 2017 by two bison added additional detail 1 Quote
+two bison Posted August 14, 2017 Author Posted August 14, 2017 thanks ... I'll go read for awhile Quote
+Team DEMP Posted August 14, 2017 Posted August 14, 2017 Not sure what keeps http://status.geocaching.com/ up to date and if it's managed by a person or automated, but for the current situation, API should be show as an outage. 3rd party apps are unable to connect and receive an error about being Not Authorized or something similar. Quote
+Rae of Hope Posted August 14, 2017 Posted August 14, 2017 Thanks for letting us know! Was also receiving the 500 - server error report after being booted out of my account and trying to log back in. Thumbs up to all those working on getting the server back up! We certainly appreciate it!!! Quote
+JoenGPS Posted August 15, 2017 Posted August 15, 2017 46 minutes ago, Moun10Bike said: Yes, we just had a server go down. The engineers are scrambling to get things righted. Ahhhh... the dreaded IT words.."Server is down" ..... especially at the end of a Monday work day!! I feel your pain. Quote
+BuckyBoyEcht Posted August 15, 2017 Posted August 15, 2017 still 500 - Server Error We're sorry, your request has resulted in an error. Quote
+Team DEMP Posted August 15, 2017 Posted August 15, 2017 15 minutes ago, BuckyBoyEcht said: still 500 - Server Error We're sorry, your request has resulted in an error. What are you trying to do - anything/everything? Maybe log out, if you can, and log back in. Also try an incognito window which will force you to log in and see if you still get an error. Quote
+hunterKat Posted August 16, 2017 Posted August 16, 2017 Is this related? - Link at top right of many pages to my stats & profile information is missing. This may have started on Monday, possibly Sunday, I don't recall exactly. But it seems to be growing to more and more pages. I also noticed the cache name was missing on each cache page I opened a couple days ago. Another related problem? Thanks. Quote
+Dr.MORO Posted August 17, 2017 Posted August 17, 2017 Came here to check what's going on. HQ down, confirmed. Time to figure out what the secret code is... Quote
+missskitty Posted August 17, 2017 Posted August 17, 2017 Hmmmmm....me too. Guess I'll go and try to get the code too! Quote
+barefootjeff Posted August 17, 2017 Posted August 17, 2017 I just went out for a little while only to find when I got back that I've been logged out of the site and can't log back in again. Quote
+nana289 Posted August 17, 2017 Posted August 17, 2017 tried to get the code...its says 500 server error...just like the other geocachers...please send an email when its corrected....Thanks Quote
+-CJ- Posted August 17, 2017 Posted August 17, 2017 Wish you luck with fixing that. Indeed, it happened when I created a PQ for my journey tomorrow and was going to download it Quote
+DragonsWest Posted August 17, 2017 Posted August 17, 2017 Must have been a very important one ... the one run by the Hamsters. Quote
+Gill & Tony Posted August 17, 2017 Posted August 17, 2017 Happening here, both in Chrome and Firefox. I am logged out and have to log in again. After I enter User ID and password, the system thinks for a bit and tells me I need to log in. Quote
Keystone Posted August 17, 2017 Posted August 17, 2017 The engineers are aware of this and have been working on the problem for the past half hour or so. 1 Quote
Ranger Fox Posted August 17, 2017 Posted August 17, 2017 Huh. Keystone posted the tl;dr. If, perhaps, the data is lost as well, that means I'm finally free! I get to find a new hobby! No more traveling! No more roller coaster ride that has been going on for the past several years! No more driving out of my way to visit spots littered with trash! No more being in limbo in so many ways! Free! Finally free! I'm going to be sad when it comes back up, aren't I? Quote
+skramble Posted August 17, 2017 Posted August 17, 2017 4 minutes ago, Ranger Fox said: Free! Finally free! Sorry, you're in bondage again. Quote
Ranger Fox Posted August 17, 2017 Posted August 17, 2017 Just now, skramble said: Sorry, you're in bondage again. Nooooooo!!!!! Upside: I am not more than a day behind in my cache logs. Downside: Looks like I'm going to have to find another one tomorrow, then. And the day after that and the day after that and the day after that... Quote
Keystone Posted August 17, 2017 Posted August 17, 2017 I'm able to log into the website via browser, and I can access via the API again. (Note: this is not an official report. I hope all's back to normal for everyone else!) Quote
+barefootjeff Posted August 17, 2017 Posted August 17, 2017 2 minutes ago, Keystone said: I'm able to log into the website via browser, and I can access via the API again. (Note: this is not an official report. I hope all's back to normal for everyone else!) Thanks, yes back in again here. Quote
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