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NuMaps Lifetime Units VERY Limited


pratzert
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I have been reading all about the NuMaps Lifetime program with great excitement since it was announced.

 

Now that more concrete info is available I went onto the Garmin site and started looking at the information supplied and to my shock and disappointment, I learned that the units whihc are supported with the Lifetime map program is very, very limited. Pretty much nothing but the Nuvi's along with just a few other units.

 

I have a 2730, 7500 and a 76Csx and had planned to jump on the Lifetime maps as soon as they became available... but now I am left out in the cold by Garmin.

 

This really stinks ! Here I am... feeling like I have been abandoned by Garmin.

 

Why... oh why.... won't Garmin let me join this program ? I always buy the latest maps as soon as they are available and this would have saved me a bundle since I buy the maps for all three units.

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I tried a few of my unit serial numbers, and also found that only the nuvis were covered. I sent an e-mail to Garmin customer service and was surprised when they replied that there will be more units included. Here is the reply I got:

 

"The NuMaps are not only compatible with just the Nuvi. Come January 22nd more information will be on the website as to which units are compatible. As of right now what I am able to tell you is that any handheld unit that has the full version City Navigator NT installed on them are compatible with the Numaps. Some restrictions apply, for example the Nuvi 500 is not compatible.

 

However more information will be set on our website come the 22nd of this month."

 

Ok, so what does that mean? I presume it means if you've purchased the full product, and the subscription can be linked to a unit serial number that already has the full product associated with it, then the subscription can be used to update that unit. Again, I presume.

 

I have the full version of City Navigator NT (NA and/or Europe) installed on my Oregon 400t, my Colorado 400t, my 60CSx, and my Edge 705. I would like to get the subscription for the Oregon and the Edge, since these are the ones I use all the time. In some cases I'm using CN downloaded onto my own memory card from a DVD, and in others I'm using the Garmin SD/microSD. I hope the subscription can apply to either.

 

As for why it would not apply to particular models, I don't understand. I guess we'll see next week.

Edited by Manatee87
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My 60Cx showed up in MyGarmin as being eligible. I previously installed CN 2009 on it.

 

So....I downloaded the 2009.1 installer. It took over 3 hours. Now I'm not sure if I should run the .exe. From what I've read, it sounds like the installer wants to put the entire mapset on my 60Cx. I don't want the entire mapset on my GPS. I put select states on, in addition to Topo maps and other custom maps. If I run the 2009.1 installer, I'm suspicious that it might simply replace everything, and possibly even run out of micro SD space.

 

Has anyone actually installed this on a 60x or 76x unit?

Edited by GeoBobC
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My 60Cx showed up in MyGarmin as being eligible. I previously installed CN 2009 on it.

 

So....I downloaded the 2009.1 installer. It took over 3 hours. Now I'm not sure if I should run the .exe. From what I've read, it sounds like the installer wants to put the entire mapset on my 60Cx. I don't want the entire mapset on my GPS. I put select states on, in addition to Topo maps and other custom maps. If I run the 2009.1 installer, I'm suspicious that it might simply replace everything, and possibly even run out of micro SD space.

 

Has anyone actually installed this on a 60x or 76x unit?

 

Interesting.... I dont' see my 76CSx as eligible yet...... in fact, I dont' see ANY of my untis yet... 2730, 7500, 76CSx.

 

BUT.... when I went to the upgrade maps on the Garmin site and put in my serial number for either the 2730 or the 7500, it offered me an opportunity to buyt the Lifetime maps.

 

I tried it with the 76CSx and it only offered the One Time upgrade/update.

 

I am thinkin gthat if you have the 60Cx than I shoul dbe able to get it with the 76CSx unit too !

 

Tim

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Ken: I hear what you're saying. I read that thread and it sounds to me like it does replace ALL map data on my GPS. Then the question is: did it also update the mapping data that Mapsource uses, so that I can send a new mapset to the GPS with only the portions that I want, custom maps, etc?

 

Now here's an interesting fact: my 60Cx did not come with preloaded maps or a preloaded data card. I send all maps to the unit from Mapsource to a (blank) micro SD card that I purchased.

 

I'm not biting until I hear some more info. I don't think Garmin's QA process of late gives me enough confidence.

Edited by GeoBobC
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Bob,

 

Based on flannigan's experience with his Nuvi we have observed a couple of things, as you should have seen in the discussion thread.

 

First, the update did not mess with the City Navigator North America NT2009 that he already had installed in Mapsource on his PC. It installed a complete new version into Mapsource on the PC named City Navigator North America NT2009.1.

 

Second, based on the amount of internal memory used in flannigan's Nuvi before and after the update, it does not install the entire mapset. The entire mapset takes about 1.7GB. The additional memory used by the update on flannigan's Nuvi was around 350MB. We are still exploring what the update actually put on his Nuvi (filename(s), file size) but it's clear that it's not the entire mapset.

 

Based on the way you use your maps you have no reason not to go ahead with the update that I can see.

 

1. You have the original CNNA2009NT DVD so if the update messes with it and you need it, you just reinstall it. Takes a few minutes but no harm done.

 

2. If you are concerned about having to take the time to rebuild the map you already have on the microSD card, just copy it to a safe place on your hard drive. If you want to go back to it after everything is done, you just need to copy it back to the card. ........ Or use another SD card for the update.

 

3. There is absolutely nothing from flannigan's update experience to indicate that you will lose any ability to create partial mapsets for your 60CSx from the updated CNNA2009.1NT mapset.

 

At this point I don't see how anything can get messed up so bad that a few minutes won't see things back exactly as they are right now. The absolute worst possible case would be that you have to reinstall CNNA2009NT from the DVD and copy your existing gmapsupp.img file back to the microSD card.

 

...ken...

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OK - I took the plunge and installed the update. Seemed to work fine. It updated my GPS firmware (I was one version old) but did nothing to the maps on my 60Cx. So I guess I now have newer map data in Mapsource. All in all, this was probably worthwhile although I don't really know what I gained yet.

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I took a look at the thread above and on the Nuvis it seems like the upgrade installs a new map set in Mapsource and over writes gmapprom.img. That works for the Nuvis which have CN as their built in map. I'd be curious to see how/if the outdoor handhelds work the same way, especially the OR/CO 400's which use gmapprom.img to store the built in topo and marine maps. If you are upgrading a 400 I would make sure you backup your map files before running the upgrade.

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I've been back and forth with Garmin support on the availability of the NuMaps Lifetime support for handhelds. There's a lot of conflicting information out there but this response from support seems to summarize Garmin's position:

 

Thank you for contacting Garmin International. The NuMaps Lifetime will be available to any NT compatible device (any device that accepts microSD/or SD cards) presuming they have a full version already unlocked to the unit. This applies to both North America and Europe. Should the user have both maps and they are NT versions, they are eligible for the Trans-Atlantic option as well.

 

That said if you have an Oregon, Colorado, 60csx, 76csx, etc with a full unlocked version of City Navigator then it should be eligible for the nuMaps Lifetime program. I also believe the unit will be eligible for the new 2009.1 version under the NuMaps Guarantee if you've unlocked the maps on your unit in the last 60 days.

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A question was asked: "I'd be curious to see how/if the outdoor handhelds work the same way, especially the OR/CO 400's which use gmapprom.img to store the built in topo and marine maps."

 

This was answered for a 60CSx: "It updated my GPS firmware (I was one version old) but did nothing to the maps on my 60Cx. So I guess I now have newer map data in Mapsource."

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It sounds like this is happening:

 

1) If you already have the original mapset (eg. City Navigator North America 2009NT) installed on your PC with Mapsource (from the DVD) but do not have it preloaded in the unit, the update gets added to Mapsource.

 

2) If you do not have the original mapset installed on the PC, eg. it's only preloaded in the unit, the update just updates the unit.

 

3) If you have the original mapset installed on the PC AND preloaded in the unit, the update gets added to Mapsource AND updates the preloaded set in the unit.

 

At least, that's what we seem to be seeing so far.

 

...ken...

Edited by Ken in Regina
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I'm confused by this Garmin nuMaps thing.

 

I recently bought a 60CSx, and City Navigator NT 2009 on DVD. A few days ago I registered the 60CSx and they said I was eligible for the City Navigator® North America NT 2009.1 Map Update, which I downloaded and installed.

 

Although I had to connect the 60CSx to the computer during the install, the maps on the SD card in the GPS were not affected. An additional mapset - City Navigator North America NT 2009.1 - simply appeared in MapSource. 2009.1 has some changes: 2009 is 64 maps, 1054.2 MB, and 2009.1 is 74 maps, 1099.5 MB. Looking around my area I can see that some POIs have been added. Great.

 

Garmin sent me an email:

 

"During the installation of your nüMaps Lifetime map update, you will be prompted to enter a product key to associate the latest maps with your device.

 

Your product key is: XXXXXXXX"

 

I used the product key to install 2009.1

 

What I want to know is.. Do I now get nuMaps updates forever (nüMaps Lifetime), or was this just a one time thing (nüMaps Guarantee)?

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"Get the newest maps for your nüvi or zūmo

 

Get the newest maps available and navigate with confidence with our nüMaps Guarantee. Simply register your new Garmin nüvi or zūmo at http://my.garmin.com within 60 days of first using your device and you'll be able to see if a free map update is available.

 

Anyone who first used their new Garmin nüvi or zūmo on August 17th or later will be eligible for a free map update if one exists within 60 days of the unit's first use. With our nüMaps Guarantee, you'll be up-to-date when you hit the road."

 

If what I'm reading is correct, it appears to be program to sell new old stock with out-of-date maps -- its not free map updates for the life of the unit. You buy a Nuvi or Zumo, register it within 60 days of when you first turn it on, and if an updated map is available or comes out during that period of time, you get a free update.

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How are you getting version 2009.1 to show up in MapSource? I cannot figure this out and can't get any details from either the tech I talked to today or from Garmin's instructions. I have already loaded this onto a nuvi 200, but 2009.1 never showed up in MapSource. Thanks

 

I have discovered that if you have the original MapSource product of Roads and Recreation loaded on your computer, 2009.1 will not load onto your computer. I removed R&R, loaded 2009.1 successfully and then re-loaded R&R. So far they seem to be co-existing just fine. I had similar problems with R&R with MapSource 6.14 not working right.

 

Thanks for everyone's suggestions.

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Interesting. From what I read NuMaps is only for 1 GPSr. I wonder if you can transfer your NuMaps subscription when you upgrade to a newer GPSr? It is doesn't, I don't feel NuMaps is of much value to me. It would be if NuMaps could upgrade my 24k Topo microSD card.

No transfer. It's tied to a specific unit for the life of the unit, or the life of the map series.

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I just asked and received a reply.

As of the reply today, the answer is no for maps for life on the Oregon.

 

Thank you for contacting Garmin International.

It is my pleasure to assist you. Unfortunately, NuMaps Lifetime is not compatible with the Oregon series.

 

Edit

After using the link at the top of this thread for the European Version, the Colorados are listed along with the 60csx, but not the Oregons.

https://buy.garmin.com/shop/shop.do?cID=256...3380#productTab

Edited by FloatingSpots
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I just asked and received a reply.

As of the reply today, the answer is no for maps for life on the Oregon.

 

Thank you for contacting Garmin International.

It is my pleasure to assist you. Unfortunately, NuMaps Lifetime is not compatible with the Oregon series.

 

Edit

After using the link at the top of this thread for the European Version, the Colorados are listed along with the 60csx, but not the Oregons.

https://buy.garmin.com/shop/shop.do?cID=256...3380#productTab

 

That seems odd to me.... Garmin also told me that the CNNA NT version would work just fine on the Oregon. And the Colorado and Oregon are "supposed" to be the same except for the touch screen and preloaded maps.

 

SO... It seems like another case of misinformation from Garmin.

 

They are getting horrible with their cust.svc info... and it may be beacuse they layed off 149 of their most senior ( read = knowledgeable ) people.

 

If this is somehow true... it's another reason NOT to buy the Oregon.

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The "most senior" part is likely conjecture, but layoffs at Garmin (as with most other companies, sigh) are reallity:

 

http://www.bizjournals.com/kansascity/stor.../09/daily3.html

 

Well, the "Senior" part came from the horses mouth of one of those layed off.

 

It's the way of the world.... companies get rid of their more tenured employees who are generally making a little more money than the ones with less seniority.

 

But the these people often are the ones who know most about their jobs and the product they represent.

 

So in the end... it's the consumer who suffers.

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Not when I had to do it.

 

Most unfortunately it was when we did it.

 

There were only two of us on the board who argued against that strategy.

 

I felt as if it was going to take 1 1/2 to 2 people to do the job of the person we layed off in some cases.

 

But the majority felt it would be something we could throw at our stockholders to placate them.

 

Not prudent thinking in my book.

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Well, I replied to the original Garmin e-mail reply and received a slightly different answer.

So the program cost is CN Navigator plus the maps for life subscription...

While not as good of a deal as expected, as long as the device is kept for a few years, this pays off.

 

My name is Damon, and I can answer these questions for you. I

apologize, I believe we made an error. The Oregon is compatible with

NuMaps Lifetime, as long as you have City Navigator NT installed on the

unit. The same is true for the Colorado and 60CSx. As for the Colorado

showing European maps, this may have been an error in the website. It

should show the US versions of TOPO or Blue Chart on the unit.

 

With Best Regards,

 

Damon A

Product Support Specialist

Outdoor/Fitness Team

Garmin International

913-397-8200

800-800-1020

913-440-8280 (fax) Att: Damon A

www.garmin.com

 

 

 

Original Message Follows:

------------------------

I realize you don't make these calls, but why is the 60CSx qualified and

the Oregon is not?

And why are the Colorados shown as compatible with the European lifetime maps,

but not the North American maps?

 

I do appreciate your answer, but I am a little confused by it.

Jon

Edited by FloatingSpots
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Not sure if this is old news, but the Oregon is now coming up as compatible for the numaps lifetime scheme.

 

https://buy.garmin.com/shop/shop.do?cID=145...ID=14903#mapTab

 

I had asked Garmin several times about how they were going to handle the map/chart updates for the Oregon 400 series and they kept telling me the didn't know.

 

I wonder if the lifetime maps they are offering here are just the CNNA NT maps.

 

The 400c uses the g2 Bluechart Coastal charts.

 

The older regular Bluecharts used to get updates twice a year.

 

And you could use them with MapSource to plan your navigation route.

 

You can't do that with the g2 charts.

Edited by pratzert
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Not sure if this is old news, but the Oregon is now coming up as compatible for the numaps lifetime scheme.

 

https://buy.garmin.com/shop/shop.do?cID=145...ID=14903#mapTab

 

I had asked Garmin several times about how they were going to handle the map/chart updates for the Oregon 400 series and they kept telling me the didn't know.

 

I wonder if the lifetime maps they are offering here are just the CNNA NT maps.

 

The 400c uses the g2 Bluechart Coastal charts.

 

The older regular Bluecharts used to get updates twice a year.

 

And you could use them with MapSource to plan your navigation route.

 

You can't do that with the g2 charts.

 

It's a subscription for a specific map product.

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