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Messages on website are slow to load or don't load at all


bdiebels

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Posted

For several weeks, the messaging part of the website has been flaky. Slow to update when I send a message. Slow to load messages when I click the icon. Sometimes the icon is just a spinner that doesn't update. I currently can load any messages even when I click the icon. Have tried in both Chrome and Edge. Have deleted all cookies. Windows 11. 

Posted

I also have an issue with the Message Center, but (I think) only since today.

It doesn't load in Chrome, but works fine in Edge and Firefox.

 

Posted
2 hours ago, AxelFox said:

I also have an issue with the Message Center, but (I think) only since today.

It doesn't load in Chrome, but works fine in Edge and Firefox.

 

 

I have the same experience, hopefully it will be fixed soon.

Posted

Unfortunately, I see only blank screen here with title Message Center.
Chrome, incognito window. 

Console error lines:
 

vendor?v=phFqm8JXa72rRYuOILPpDhCCZig1:2 GEThttps://www.geocaching.com/api/communication-service/conversation?showHidden=true net::ERR_FAILED
 
 
vendor?v=phFqm8JXa72rRYuOILPpDhCCZig1:2 GEThttps://www.geocaching.com/api/communication-service/participant//bce72a26-112c-4cd1-a4d3-8e110fda57c2/summary net::ERR_FAILED
vendor?v=phFqm8JXa72rRYuOILPpDhCCZig1:2 TypeError: Failed to fetch atvendor?v=phFqm8JXa72PpDhCCZig1:2:101295 at Qj (vendor?v=phFqm8JXa72pDhCCZig1:2:1656671) at Hk (vendor?v=phFqm8JXa72pDhCCZig1:2:1678439) atvendor?v=phFqm8JXa72pDhCCZig1:2:1674779 at J (vendor?v=phFqm8JXa72pDhCCZig1:2:1842780) at R (vendor?v=phFqm8JXa72pDhCCZig1:2:1843356) at Lt.<computed> (vendor?v=phFqm8JXa72PpDhCCZig1:2:253630) at run (vendor?v=phFqm8JXa72PpDhCCZig1:2:253341) at MessagePort.listener (vendor?v=phFqm8JXa72PpDhCCZig1:2:253418)

 
 
 
 
 


https://www.geocaching.com/account/messagecenter
 

Posted

I sent Email instead, but noticed that character encoding in displayed Email after send action is also broken.

Example:

 

Quote
1. Pop&#237;šte ich veľkosť a tvar. Ak&#225; je pr&#237;čina ich zauj&#237;mav&#233;ho tvaru?
Balvany - vežičky s&#250; asi 4 metre vysok&#233; a podobne širok&#233;, spodn&#253; je o čosi v&#228;čš&#237;, vrchn&#253; m&#225; zase zauj&#237;mavejš&#237; tvar podobn&#253; zvieracej hlave.


However, it looks OK when message is received and parsed in Gmail.

Posted

I also have this problem, Chrome updated does not display messaging. Firefox OK.

2 hours ago, Rikitan said:

I sent Email instead, but noticed that character encoding in displayed Email after send action is also broken.

Example:

 


However, it looks OK when message is received and parsed in Gmail.

The character encoding bug when sending mail is well known, I've been encountering it since the beginning. As you say, it only appears on the summary, not on the e-mail sent.

Posted (edited)

Using Chrome, I don't get any content in the Message Center at all. Firefox works as expected.

 

Screenshot2025-02-21065438.thumb.png.8051c439d54227377d929f8b2e121ef5.png

 

Windows 11 Home 24H2, Chrome Version 133.0.6943.99 (Official Build) (64-bit)

 

edit, updated Chrome to Version 133.0.6943.127 (Official Build) (64-bit), still no message center content.

 
Edited by hzoi
  • Helpful 1
Posted (edited)

As others have said, Chrome won’t load the Geocaching MESSAGE CENTRE, but works fine in FIREFOX?

Window 10 all latest updates, Chrome Version 133.0.6943.127 (64-bit)

Edited by LUTLUTS
Posted (edited)

We are having the same problem - though I say we - I am having no problems at all on my computer, I can get into, see and send messages in chrome and firefox 

My wife on her laptop, however can not see anything (blank message area as shown in images in other posts) on chrome though its all good on firefox - what is weird about this is that it is with the same account (deepdiggingmole) 
We can both see everything on our phones (website not app) 

Edited by Deepdiggingmole
Posted (edited)

  

1 hour ago, TeamRabbitRun said:

Works fine for me.

it has worked consistently throughout this thread's duration.

Chrome version: Version 133.0.6943.127 (Official Build) (64-bit)

Same version, W10 or W11... nope.

Using Chrome mobile, message center is working. 

Edited by OliLesp
Posted

Just started having problems today. Messaging doesn't display 90 percent of the time. Using Chrome. Haven't tried other browsers and don't really want to for that matter.

Good thing they got rid of benchmarking for all the special treats and better experience though.. eesh.. lol

  • Upvote 1
Posted
23 minutes ago, trekkerdmc said:

Good thing they got rid of benchmarking for all the special treats and better experience though..

To clarify, the removal of benchmarking allowed for a major improvement to a different website function.  That function is totally unrelated to the Message Center.

  • Upvote 1
Posted

Not for me or other people, sometimes you have to click 4/5 times on the icon to bring up the messaging system, and an error when you select a discussion: The conversation could not be loaded. Please refresh the page to try again.

Posted
On 2/21/2025 at 7:00 AM, hzoi said:

edit, updated Chrome to Version 133.0.6943.127 (Official Build) (64-bit), still no message center content.

 

 

same so far today. Windows 11.

  • Upvote 1
Posted

Message Center is not working for me in Chrome. I have attached the console messages from the web developer tools.

It is working in the App, and it's loading fine in Firefox. I don't use Firefox as my primary browser for Geocaching though.

Screenshot 2025-02-22 085635.png

Posted

The message center was working fine for me when this bug was reported. However, now when I tap on the envelope icon, it doubles before bringing up the messages. Not important at all, as the message center works just fine. Just wanted to mention it. 

  • Upvote 1
Posted (edited)

Im struggling to access the site as a whole not just the messaging system.  It takes minutes to even get close - using Chrome and Edge in Windows 11, plus iOS on my account and my wifes.

 

Been like this since approx 23:00 GMT yesterday (22nd February 2025)

Edited by MrTasman68
Additional detail
Posted (edited)
22 minutes ago, BaSHful said:

And now working for me.

 

Me, too, happily! Many thanks to the engineer team for whatever it is y'all did.

Edited by hzoi

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