+rlauhead Posted February 21, 2020 Posted February 21, 2020 A few days ago, Internet Explorer 11 quit displaying maps. I know IE11 probably isn't being supported anymore, but is anyone else having this problem? If I click Play/View Map, I just get a blank screen. Same thing if I click View Larger Map from a description page. I guess I will have to start using Chrome as that still displays maps (sigh). Quote
+Wacka Posted February 21, 2020 Posted February 21, 2020 Internet Exploder was outdated at least 15 years ago. 1 Quote
+Viajero Perdido Posted February 21, 2020 Posted February 21, 2020 Has anybody seen a System Requirements page for the new map ("search map")? It's been a D5 puzzle... I know it needs WebGL (what's that?), and a modern browser (defined?)... Quote
Keystone Posted February 21, 2020 Posted February 21, 2020 The Help Center article on Unsupported Devices and Browsers is where compatibility standards are listed. It may be in need of an update to catch up with recent changes to the website. Quote
+NayborLady Posted February 28, 2020 Posted February 28, 2020 On 2/21/2020 at 7:33 AM, rlauhead said: A few days ago, Internet Explorer 11 quit displaying maps. I know IE11 probably isn't being supported anymore, but is anyone else having this problem? If I click Play/View Map, I just get a blank screen. Same thing if I click View Larger Map from a description page. I guess I will have to start using Chrome as that still displays maps (sigh). I'm having this same problem. I recently had to reformat my computer. The map loaded fine before the reformat, but has not loaded since. Very disheartening. I have not installed any other browsers yet, but fear I will now have to, if I ever want to see my map again. Ugh. Quote
+Calcows Posted February 28, 2020 Posted February 28, 2020 Use FireFox or Chrome, dump IE in the trash bin. 1 Quote
+kunarion Posted February 28, 2020 Posted February 28, 2020 (edited) 1 hour ago, NayborLady said: I'm having this same problem. I recently had to reformat my computer. The map loaded fine before the reformat, but has not loaded since. Very disheartening. I have not installed any other browsers yet, but fear I will now have to, if I ever want to see my map again. Ugh. There is a new Microsoft Edge, requires installation. As mentioned, other newer browsers should work. Unfortunately, IE won’t be updated. Edited February 28, 2020 by kunarion 1 Quote
+ras_oscar Posted March 28, 2020 Posted March 28, 2020 IE doesn't support map display. I use chrome Quote
+kat-as-trophy Posted April 8, 2020 Posted April 8, 2020 If I go into the url and delete the word play and one of the backslashes the maps show up on IE for me. Quote
+IceColdUK Posted April 8, 2020 Posted April 8, 2020 2 hours ago, kat-as-trophy said: If I go into the url and delete the word play and one of the backslashes the maps show up on IE for me. That’s the old style map - I.e. View Browse Map from the menu. Still the only one I use. ? 1 Quote
+Viajero Perdido Posted April 9, 2020 Posted April 9, 2020 (edited) Right. The newer map ("Search" map is the name we've given it) needs a newer browser and hardware than the old ("Browse") map. System requirements were never published, but we've determined you need WebGL for sure. There's a test here: https://get.webgl.org/ On 3/28/2020 at 11:22 AM, ras_oscar said: IE doesn't support map display Map doesn't support IE. Edited April 9, 2020 by Viajero Perdido Quote
+rlauhead Posted June 2, 2020 Author Posted June 2, 2020 This problem has been fixed and IE now displays maps properly. Quote
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