+Iscadoodle Posted June 16, 2019 Posted June 16, 2019 Message Centre has been working fine until a couple of days ago, Old conversations are there and I can converse with geo chums that I have contacted before, however any new conversations are not showing up on the left hand side preview pane. I have tried making contact via main menu & via profile or by clicking on "message this owner" with no joy. I'm using Mac OS & Safari loaded with all updated versions. Could this be a bug if so is there a link to technical support. Quote
+AnspireCrew Posted June 17, 2019 Posted June 17, 2019 I have the same problem. Hidden messages aren't hidden anymore. I use Windows/Chrome. Quote
+Trévi Posted June 25, 2019 Posted June 25, 2019 I have the same problem, i can't see older conversations because left panel is bloqued Quote
+Mineral2 Posted June 26, 2019 Posted June 26, 2019 For me, the message list has lost its scroll bar and isn't scrolling. So the only messages I can get are those at the top of the list. Mac OS El Capitan and Chrome 75 1 Quote
+branio Posted June 26, 2019 Posted June 26, 2019 Same here, lost the scrollbar, can't see the older messages... It seems that it got corrupted when I reached a certain (unknown) number of opened conversations. It just stopped to work, could not add any more recipients... Quote
+CAVinoGal Posted June 26, 2019 Posted June 26, 2019 (edited) I'm not sure when it happened - but my scrollbar is gone as well. Hmmmm... ETA: The app works fine. It's on the website that I can't see all the conversations. Edited June 26, 2019 by CAVinoGal Quote
+Max and 99 Posted June 26, 2019 Posted June 26, 2019 7 minutes ago, CAVinoGal said: I'm not sure when it happened - but my scrollbar is gone as well. Hmmmm... ETA: The app works fine. It's on the website that I can't see all the conversations. Come back, scroll bar. I guess for now I just have to type in the geocacher's name to continue messaging them. Quote
+barefootjeff Posted June 27, 2019 Posted June 27, 2019 Yes, I'm seeing that too, no scroll bar and no way to access older conversations. I'm running Firefox 67.0.4 on Windows 10. Quote
+rapotek Posted June 27, 2019 Posted June 27, 2019 (edited) Temporary workaround, works on Firefox 67.0.4 until you reload the page from server: show context menu on "New Message" => "Inspect element", select the '<div id="cpConvoPanel">' element in the inspector html code (few lines up from currently selected), edit "element" style (should be in panel on the right) and add "overflow-y: auto". But it is a bug definitely. Edited June 27, 2019 by rapotek Quote
+little-leggs Posted June 27, 2019 Posted June 27, 2019 On 6/26/2019 at 5:04 PM, Mineral2 said: For me, the message list has lost its scroll bar and isn't scrolling. So the only messages I can get are those at the top of the list. Mac OS El Capitan and Chrome 75 I have just found this issue too , I for one don't like the latest update Quote
+palmetto Posted June 27, 2019 Posted June 27, 2019 Thanks for starting this thread, I just noticed this today. Makes it impossible to deal with message center content . Fix soonest, thank you. Quote
+MaxB on the River Posted June 29, 2019 Posted June 29, 2019 It would be nice to know if GC is working on the issue with messages and no scroll bar for older ones. Quote
+joemanzh Posted June 29, 2019 Posted June 29, 2019 Yep, same situation here. Browser scrollbar is gone to Nirwana! Quote
+K13 Posted June 29, 2019 Posted June 29, 2019 I see the same PROBLEM. It is more than an issue. Quote
+trekkerdmc Posted June 29, 2019 Posted June 29, 2019 (edited) I'll throw my hat in the ring here as well. Just today I noticed the left side scroll bar in messaging does not scroll. I can type in a name for a "new message" and it pulls up the person I've contacted before but I definitely can't scroll to look for them.. I guess it's still workable but much more of a pain.. I'm using Windows 10 OS and Chrome browser. Hey Groundspeak? You listening? Edited June 29, 2019 by trekkerdmc 1 Quote
+Harry Dolphin Posted June 30, 2019 Posted June 30, 2019 Good reason to ignore the Message Center! 1 1 Quote
+rassilon256 Posted June 30, 2019 Posted June 30, 2019 Looks like I have some related issues. I've lost the scrollbar recently, I'm somewhat sure it was there about a month ago but that may be incorrect. In addition, my messages seem to be vanishing and reappearing. The below all occurred on Win7/Chrome (latest versions thereof). On May 5 I sent a message through Message Centre to a user I hadn't previously contacted. On May 11 I went to MC and realised that my previous message wasn't in the list. I'd met them in person and also knew them to be prompt loggers so I thought maybe it hadn't actually left my browser. I went to send them another message and the original one reappeared. Just in case, I copied it into the new one and sent it. On May 16 they replied having not received the first message. On June 4, a user I'd previously conversed with through MC sent me a message. It appeared immediately but I didn't get to reply until June 25, attaching a photo. I knew them to be a quick responder and remembered the previous occurrence, so on June 28 I went to MC to check. My reply wasn't there. I went to send a follow-up but the original reply didn't reappear until I clicked send. The photo wasn't there and still isn't. On June 29 they responded that they didn't get my original reply. On June 23 I sent the CO and last finder of a cache I've been struggling with a message each. I don't know anything about them but on June 30 have not received replies. I've sent them follow-ups to see what happens. 1 Quote
+rapotek Posted June 30, 2019 Posted June 30, 2019 9 hours ago, Harry Dolphin said: Good reason to ignore the Message Center! Good reason to fix and improve it. You have a right not to use Message Center, but I prefer it more than emails, it helps me f.ex. keeping all conversations in one place, separated from email used for other purposes too. 3 Quote
+murmeltier Posted June 30, 2019 Posted June 30, 2019 I use Firefox67-0-4 and W10. I lost the scroll bar on the member list of the message center. Can't use this menu at the moment. Hope this will be fixed soon Quote
+Frau Potter Posted June 30, 2019 Posted June 30, 2019 Thanks for reporting this. I discovered the same problem with my own Message Center this weekend. In the meantime, I was able to use the app as a work-around. We will make sure to get engineering attention on this ASAP. 2 1 Quote
+Frau Potter Posted July 1, 2019 Posted July 1, 2019 This bug is now fixed. You can scroll again in the Message Center. 6 Quote
+CAVinoGal Posted July 1, 2019 Posted July 1, 2019 6 hours ago, Frau Potter said: This bug is now fixed. You can scroll again in the Message Center. YES!! Thank you - the scroll bar is back! Quote
+Max and 99 Posted July 4, 2019 Posted July 4, 2019 The message center seems to be unusually slow tonight as I try to scroll to older messages. Quote
+CAVinoGal Posted July 4, 2019 Posted July 4, 2019 2 hours ago, Max and 99 said: The message center seems to be unusually slow tonight as I try to scroll to older messages. Temporary slowdown? It seems to be working normally for me, no slowness or laggy behavior that I can tell. Quote
+Max and 99 Posted July 4, 2019 Posted July 4, 2019 25 minutes ago, CAVinoGal said: Temporary slowdown? It seems to be working normally for me, no slowness or laggy behavior that I can tell. It's worse now. It gets "stuck" on a section for several minutes before it finally lets me scroll further back to previous messages. Quote
+Max and 99 Posted July 10, 2019 Posted July 10, 2019 Another message I sent never got thru. Now I know why I didn't get a response. Quote
+InsideEdge Posted July 11, 2019 Posted July 11, 2019 MacBook Pro macOS Mojave: v10.14.5 Safari: v12.11 I tried to reply to a message from a Geocacher about one of my caches. I was unable to send the reply message using my computer and the website geocaching.com. Nothing I tried allowed me to send a message. Messaging did seem to work from my iPhone. Best regards, ~Inside Edge Quote
+Max and 99 Posted July 11, 2019 Posted July 11, 2019 26 minutes ago, InsideEdge said: MacBook Pro macOS Mojave: v10.14.5 Safari: v12.11 I tried to reply to a message from a Geocacher about one of my caches. I was unable to send the reply message using my computer and the website geocaching.com. Nothing I tried allowed me to send a message. Messaging did seem to work from my iPhone. Best regards, ~Inside Edge That also happened to me this morning. I could NOT get a message sent from my Android app. Quote
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