+Troyger Posted May 16, 2012 Posted May 16, 2012 Is anyone else able to generate a pocket query? Every time I hit submit I get the preview page but nothing is sent to me. The Last Generated date isn't updated either. I've rebooted and tried with both Chrome and IE browsers. Any tips would be appreciated! Thanks. Quote
+torossi Posted May 16, 2012 Posted May 16, 2012 Is anyone else able to generate a pocket query? Every time I hit submit I get the preview page but nothing is sent to me. The Last Generated date isn't updated either. I've rebooted and tried with both Chrome and IE browsers. Any tips would be appreciated! Thanks. I've been waiting an hour for my PQ to generate this morning.....so far nothing......I wonder if there is a glitch after the server update last night?? Quote
+Gitchee-Gummee Posted May 16, 2012 Posted May 16, 2012 Is anyone else able to generate a pocket query? Every time I hit submit I get the preview page but nothing is sent to me. The Last Generated date isn't updated either. I've rebooted and tried with both Chrome and IE browsers. Any tips would be appreciated! Thanks. Are you trying to run a Pocket Query or a My Finds Query? "Last Generated" date is applicable to a My Finds Query only. Also note that the [Add to Queue] button applies only to a MY Finds Query, not a Pocket Query. Sounds as though you are not setting a day for the PQ to run. Make sure all applicable boxes are ticked before you hit [submit Information] at the bottom of that page. PQ's 500 or less are emailed, PQ's more than 500 are not emailed but rather downloaded on-site. Quote
+kunarion Posted May 16, 2012 Posted May 16, 2012 (edited) Is anyone else able to generate a pocket query? Every time I hit submit I get the preview page but nothing is sent to me. The Last Generated date isn't updated either. I've rebooted and tried with both Chrome and IE browsers. Any tips would be appreciated! Thanks. I tried it, and got my two PQs of the local area, in about 9 mnutes. Email notices, too. But I clicked Wednesday, for the day to generate the PQs, so there's no "preview page", it just queues the PQ. If you're making an entirely new PQ each time, let me know, and I'll test that. Edited May 16, 2012 by kunarion Quote
+Troyger Posted May 16, 2012 Author Posted May 16, 2012 (edited) Is anyone else able to generate a pocket query? Every time I hit submit I get the preview page but nothing is sent to me. The Last Generated date isn't updated either. I've rebooted and tried with both Chrome and IE browsers. Any tips would be appreciated! Thanks. Are you trying to run a Pocket Query or a My Finds Query? "Last Generated" date is applicable to a My Finds Query only. Also note that the [Add to Queue] button applies only to a MY Finds Query, not a Pocket Query. Sounds as though you are not setting a day for the PQ to run. Make sure all applicable boxes are ticked before you hit [submit Information] at the bottom of that page. PQ's 500 or less are emailed, PQ's more than 500 are not emailed but rather downloaded on-site. Thanks for the tips. Unfortunately, none of these apply to my user experience; wednesday box is checked and query is for only 300 caches. I guess I'll try again later. Oh, the "last generated" timestamp is indeed shown for any pocket query. You can see it in the right-hand column on the table shown on the main My Pocket Query page. Thanks for taking the time to respond. Edited May 16, 2012 by Troyger Quote
+Troyger Posted May 16, 2012 Author Posted May 16, 2012 Is anyone else able to generate a pocket query? Every time I hit submit I get the preview page but nothing is sent to me. The Last Generated date isn't updated either. I've rebooted and tried with both Chrome and IE browsers. Any tips would be appreciated! Thanks. I tried it, and got my two PQs of the local area, in about 9 mnutes. Email notices, too. But I clicked Wednesday, for the day to generate the PQs, so there's no "preview page", it just queues the PQ. If you're making an entirely new PQ each time, let me know, and I'll test that. I've tried both a new query and running an old saved query. Thanks for testing! Quote
+Troyger Posted May 16, 2012 Author Posted May 16, 2012 Is anyone else able to generate a pocket query? Every time I hit submit I get the preview page but nothing is sent to me. The Last Generated date isn't updated either. I've rebooted and tried with both Chrome and IE browsers. Any tips would be appreciated! Thanks. I tried it, and got my two PQs of the local area, in about 9 mnutes. Email notices, too. But I clicked Wednesday, for the day to generate the PQs, so there's no "preview page", it just queues the PQ. If you're making an entirely new PQ each time, let me know, and I'll test that. I've tried both a new query and running an old saved query. Thanks for testing! Interesting. I launched an old saved pq and got the results in a few minutes. Still haven't received any of the others before that. Oh well. Thanks again for to everyone for taking the time to respond. Quote
+The A-Team Posted May 16, 2012 Posted May 16, 2012 Every time I hit submit I get the preview page but nothing is sent to me. Stupid question: Does the preview show that there ARE any results? If the PQ results in 0 caches, you naturally won't get an email. Quote
+Troyger Posted May 16, 2012 Author Posted May 16, 2012 Every time I hit submit I get the preview page but nothing is sent to me. Stupid question: Does the preview show that there ARE any results? If the PQ results in 0 caches, you naturally won't get an email. Heh, not a stupid questionf. ...but yes, there are more than 0 returned. Quote
+The A-Team Posted May 16, 2012 Posted May 16, 2012 Have you checked with your email provider/program to see if the emails got flagged as spam? Quote
+torossi Posted May 16, 2012 Posted May 16, 2012 Ok I'm still having difficulty with PQs today....they are not generating at all ....ie they are not coming up in the Download section.....therefore it's not an email problem. I tried to generate the my find PQ and nothing. I even deleted my new PQ today and re did it.....still no luck......something is up....any help is appreciated. Thanks. Quote
+Maingray Posted May 16, 2012 Posted May 16, 2012 Also stuck here, plus the API is giving me an error in GSAK. The server needs a kick. Quote
+torossi Posted May 16, 2012 Posted May 16, 2012 Ok hope.....the my finds PQ generated! Keeping fingers crossed! Quote
+DanPan Posted May 16, 2012 Posted May 16, 2012 FYI We had some server updates last night that could be the source of this slowdown. Our IT team is investigating at the moment. Quote
+Jurgen & co Posted May 16, 2012 Posted May 16, 2012 My Finds PQ will not run although it is scheduled. Quote
+Coyote0510 Posted May 16, 2012 Posted May 16, 2012 (edited) Also no PQ's for me today. I am getting PQ'S since Sunday to build a database. Each day 5 PQ's and the last 4 PQ's today. But unfortunately no PQ'S today. Had them unselected and selected again for today but no luck. It looks like something went wrong with the update yesterday. I hope it will be fixed soon. Edited May 16, 2012 by Coyote0510 Quote
+OZ1KFW Posted May 16, 2012 Posted May 16, 2012 Is anyone else able to generate a pocket query? Every time I hit submit I get the preview page but nothing is sent to me. The Last Generated date isn't updated either. I've rebooted and tried with both Chrome and IE browsers. Any tips would be appreciated! Thanks. I have the same problem. I've been waiting for several hours now - but nothing happens and I am go on vacation tomorrow - s*** Quote
+Coyote0510 Posted May 17, 2012 Posted May 17, 2012 It seems the problems have been fixed. Got my PQ's for Wednesday. Thanks GC! Quote
+BlackRose67 Posted May 19, 2012 Posted May 19, 2012 I ran my weekly PQ within the last hour. I got the e-mail that it was ready, but the file is not there to download Quote
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