Site Logs you out

August 8, 2009

Knight2000 mentioned this in a different forum, so I can't be the only one!

I am using Firefox 3 and Vista Home Basic, and the site logged me out. Right after spending an hour editing a cache, lots of stuff lost. Is there a solution?

3.1k · August 8, 2009

Exact same combo works fine for me.

5.3k · August 8, 2009

I'm using Firefox 3.0.13 and Vista Home Premium and I never get logged out.

As to working on a cache page, ins't the limit 45 minutes?

August 8, 2009

I was editing it, and it logged me out. So the limit wouldn't be it.

Edited August 8, 2009 by GeoBigDawg

5k · August 9, 2009

Knight2000 mentioned this in a different forum, so I can't be the only one!

I am using Firefox 3 and Vista Home Basic, and the site logged me out. Right after spending an hour editing a cache, lots of stuff lost. Is there a solution?

This is not an exaggeration. I have gone up to six months without being forcibly logged out. It does happen occasionally, but quite rarely. The "My" page is my home page and when I start Firefox, it goes right to it, logged on and ready to go.

I'm wondering if the people that have this problem have changed their browser's cookies properties, or are running security software that has deemed all cookies as "bad".

5k · August 9, 2009

I'm using Firefox 3.0.13 and Vista Home Premium and I never get logged out.

As to working on a cache page, ins't the limit 45 minutes?

The form says that "your session will end" after 40 minutes. I have never got to that point, but I figure that the page would simply time out, not that you would be forcibly logged out of your account.

As far as the OP, I'm old school. I don't care what it is that I'm doing, I save about every ten minutes. The very first thing that I do when creating a new cache page, is uncheck the box that says that it is active, I then save it. I then start working on the page.

(edit spelling)

Edited August 9, 2009 by Don_J

7.2k · August 9, 2009

I am using Firefox 3 and Vista Home Basic, and the site logged me out. Right after spending an hour editing a cache, lots of stuff lost. Is there a solution?

An hour seems way long. My suggestion would be to do some edits and then click them through. Then look at the results and go back to editing again. Do this every 15 minutes or less. One cardinal rule of editing any document is to save early and save often. To wait that long before saving a document is inviting a problem. When you get burned enough times, you will learn the cardinal rule and live by it.

Save early and save often.

August 13, 2009

bump. It happened again.

7.2k · August 14, 2009

So, you haven't learned the "save early, save often" lesson yet? Did you go beyond the 40 minutes again? Would you like an admin brick to hit yourself on the head with?

Today, on an airplane no less, I used their in flight wifi on my iPod Touch. I was still logged in from weeks ago. Now back in the office. Still logged in here.

Remember, if you use multiple computers and log out on one, you get logged out on all. The cookies expire I guess, or they have to be replaced. If you go beyond the 40 minutes, that is clearly stated that your session will end.

18.9k · August 14, 2009

A little story ...be patient - it has a good ending......

One day the Devil and Jesus were creating documents on thier desktop computers. Several times the power would blink off and the devil would swear and curse and jump up and down. Several other times, the computers of each would lock up or get serious errors. Again, satan would throw a tatrum and do something evil. Each and every time, Jesus would smile patieintly and then resume working when the situation resolved. Finally, the devil went to God complaining about all the lost work and the repetitive work he had lost and demanded to know why Jesus kept smiling. God responded simply - Jesus Saves.

Seriously - the page does timeout after 40 minutes or so - and that warning has been on edit screen there for much if not all the time I have been geocaching.

August 16, 2009

If you've already submitted the cache, there's nothing saying your session will time out. Oh yeah, and I just got logged out AGAIN. Just troling through the listings.

August 16, 2009

Oh yeah, and I just got logged out AGAIN. Just troling through the listings.

Since lots of us are able to stay logged in for weeks or months at a time, that's likely due to a problem with your computer, not the site. Have you tried scanning for spyware? Tried clearing your cookies? Tried a different browser?

8k · August 16, 2009

There is something going on. At home I 've checked "Remember Me" and made sure to accept cookies from geocaching.com. It keeps me logged in and even when I shut down my computer and bring it up again the next day I'm logged in. At work, I never check "Remember Me". It used to be that when I logged in at work I stayed logged in until I ended the browser session. If I shut down the browser, then I would have to log in again. But recently (not sure exactly when) I started seeing what GeoBigDawg is reporting. Even though I have kept the browser open, if I don't hit a geocaching.com page for a certain amount of time it logs me off. I can understand a timeout that logs you off geocaching.com but it seems this timeout is shorter than it needs to be. And it seems that before, there was no timeout, so long as I kept the browser open I would not be logged off.

7.9k · August 16, 2009

A little story ...be patient - it has a good ending......

One day the Devil and Jesus were creating documents on thier desktop computers. Several times the power would blink off and the devil would swear and curse and jump up and down. Several other times, the computers of each would lock up or get serious errors. Again, satan would throw a tatrum and do something evil. Each and every time, Jesus would smile patieintly and then resume working when the situation resolved. Finally, the devil went to God complaining about all the lost work and the repetitive work he had lost and demanded to know why Jesus kept smiling. God responded simply - Jesus Saves.

Seriously - the page does timeout after 40 minutes or so - and that warning has been on edit screen there for much if not all the time I have been geocaching.

AFTER ALL THESE YEARS!

I finally have the meaning behind all those billboards and bumper-stickers!

7.2k · August 16, 2009

There is something going on. At home I 've checked "Remember Me" and made sure to accept cookies from geocaching.com. It keeps me logged in and even when I shut down my computer and bring it up again the next day I'm logged in. At work, I never check "Remember Me". It used to be that when I logged in at work I stayed logged in until I ended the browser session. If I shut down the browser, then I would have to log in again. But recently (not sure exactly when) I started seeing what GeoBigDawg is reporting. Even though I have kept the browser open, if I don't hit a geocaching.com page for a certain amount of time it logs me off. I can understand a timeout that logs you off geocaching.com but it seems this timeout is shorter than it needs to be. And it seems that before, there was no timeout, so long as I kept the browser open I would not be logged off.

For me, if I don't check the remember me button I've always been logged out, even while leaving the browser window open. I occasionally enter cache pages for our local organization. I won't check the remember me button. If I walk away, or even just during the session, at some point I will get logged out. I've expected that so it has been no surprise to me.

Maybe it is a per computer per cookies thing. I think GeoBigDawg has computer issues with spyware or something would be my guess. Stop surfing those porn sites! :lol:

10.1k · August 16, 2009

Wow! I never saw that warning.

I spent quite a bit of time working on my second longest log ever! Quite a bit of work went into it. I've never had this happen before. I got logged out and lost everything that I wrote. Now its one of the typical short logs.

Well, I had a long, very long log for this one, but GC decided to log me out, so to perdition with it.
Great hike. Enjoyed. Thanks.

It's no wonder that people log SLTNLN. There is definiely a major problem here! Yes. There is a reason that I was not logged in with 'remember me'. Guess I'll never waste my time again.

"Found cache. Thanks." That's it from now on.

7.2k · August 16, 2009

Odd. We are talking about editing cache pages, not logs. I'll do a test log and leave it for an hour.

4k · August 16, 2009

I can stay logged onto the forums forever, even after I turn the computer off over and over. It used to be this way with the geocaching site. Now I have to log on 20 times a day if I keep using it. No, I'm not joking.

Trainlove told me he is also having the same problem. It was about a month ago that he told me that though. Same thing on all my PC's. All use firefox but I think they have different versions. I don't believe anything has changed.

Thanks for starting this thread. It is getting old.

7.2k · August 17, 2009

Odd. We are talking about editing cache pages, not logs. I'll do a test log and leave it for an hour.

Well sorry. I opened a page to post a log on a cache and typed in some text. I walked away for an hour and a half. I just came back, pulled the computer out of screensaver mode and clicked the button to log the cache page. The log went right through. I am still logged into the site. No problems what so ever.

When the KLM died, people flocked in here in droves. If people were getting logged out by the site 20 times a day they would be flocking in here in droves. Only a few are complaining. You probably have cookie issues, spyware issues, temporary internet file issues or some combination of those. Delete all of your cookies and all of your temporary internet files. Restart your computer. If you continue to have problems, then you need to pay for better antivirus software and/or pay to get spyware software.

Perhaps those of you who are having these issue should post what virus software you use and what spyware software you use. I use ESET NOD32 Antivirus Version 3.0.551.0, Virus signature database: 4340 (20090816), Antivirus and antispyware scanner module: 1231 (20090811) on my laptop. We use the latest versions of Norton on my office computers and Spybot Search and Destroy for spyware (actually free software).

10.1k · August 17, 2009

As mentioned, it seems to be a problem with 'remember me'. I've been logged out before, but never while posting a log. I use Zone Alarm. Have no idea why AntiVirus would affect logging a cache.

But, hey. As I said, if Geocaching is going to log me out while I'm logging long logs, I won't bother anymore. It does seem a tad insulting. "You're a slow typist. Good bye." Especially after all the comments about cut and past logs. If all GC will allow me is short logs, so be it.

August 17, 2009

Odd. We are talking about editing cache pages, not logs. I'll do a test log and leave it for an hour.

Well sorry. I opened a page to post a log on a cache and typed in some text. I walked away for an hour and a half. I just came back, pulled the computer out of screensaver mode and clicked the button to log the cache page. The log went right through. I am still logged into the site. No problems what so ever.

I just did similar tests on both IE 7.0 and Firefox 3.5. Before my tests though I logged out and logged back in making sure not to check the "Remember me" box. I started a log in both browsers and left them alone for just over an hour and then clicked submit. On both browsers I had been logged out and the log didn't go through. I've never seen that before since I've always used "Remember me" at both home and work. So there does appear to be a problem where if you don't use "Remember me" the site logs you out after some period of inactivity under an hour instead of when you close the browser. Interestingly, on Firefox when I hit the back button, the log text was still there...that wasn't the case with IE.

5k · August 17, 2009

There is something going on. At home I 've checked "Remember Me" and made sure to accept cookies from geocaching.com. It keeps me logged in and even when I shut down my computer and bring it up again the next day I'm logged in. At work, I never check "Remember Me". It used to be that when I logged in at work I stayed logged in until I ended the browser session. If I shut down the browser, then I would have to log in again. But recently (not sure exactly when) I started seeing what GeoBigDawg is reporting. Even though I have kept the browser open, if I don't hit a geocaching.com page for a certain amount of time it logs me off. I can understand a timeout that logs you off geocaching.com but it seems this timeout is shorter than it needs to be. And it seems that before, there was no timeout, so long as I kept the browser open I would not be logged off.

For me, if I don't check the remember me button I've always been logged out, even while leaving the browser window open. I occasionally enter cache pages for our local organization. I won't check the remember me button. If I walk away, or even just during the session, at some point I will get logged out. I've expected that so it has been no surprise to me.

Maybe it is a per computer per cookies thing. I think GeoBigDawg has computer issues with spyware or something would be my guess. Stop surfing those porn sites!

Either that, or he has one of those security programs that think that all Cookies are spyware and it deletes them all. As I have said, I can stay logged on at home for months. I very occasionally log on at work. Since it is a shared computer, I chose to not have it "remember me". I can do this at work, and lwhen I'm done, log myself out I then come home, fire up the computer and still find myself logged on. If I had to guess, it's all about the cookies.

7.2k · August 17, 2009

Two different things are being discussed here unfortunately. The original topic is about being logged out while editing a cache page. People are using "Remember Me" and are still being logged out. That is the reason I mention antivirus and spyware software and cookies and such.

The side issue how long the site takes to time you out if you don't use "Remember Me" might be better served by opening a new topic. If you are asking for the length of time before the site automatically logs you off be increased, that would probably be best served by bringing that to a new topic so the issue can be tracked and discussed separately. I don't know what the length of time is, but maybe you could suggest what the length of time you think would work better. The developers might consider the request.

August 17, 2009

I don't believe the OP ever said whether he was using "Remember me" or not so he could be seeing the same issue with editing cache pages that others are seeing entering logs. The fact he said he got logged out when simply browsing cache pages though (presumably without long periods of inactivity) would seem to point to cookies on his computer getting deleted somehow.

5k · August 17, 2009

I don't believe the OP ever said whether he was using "Remember me" or not so he could be seeing the same issue with editing cache pages that others are seeing entering logs. The fact he said he got logged out when simply browsing cache pages though (presumably without long periods of inactivity) would seem to point to cookies on his computer getting deleted somehow.

Actually, several of us have tried to offer help to the OP, but all we have been offered back is, "it happened again". If not for the fact that Toz has related a similar experience, the topic should have been closed.

For reference:

Win XP SP3

Firefox 3.5.2 with no changes to the security settings. "Adblock" is installed.

I have noted that while I do not use IE, GSAK does. My IE settings are pretty much the basic, as installed. Last week, I let the Windows Update engine, update IE to version 8, Later I found that GSAK could not retrieve data. I logged on to GC in the IE browser, and have not had a problem since. I still think that it's about the cookies.

If the OP write me and ask me how to delete his cookies, I would be more than happy to help

(I apologize to Mtm-Man for creating a fourth subject)

(BTW, Totally OT, but GC35A will never drop off my top fifty)

6.8k · August 17, 2009

Two different things are being discussed here unfortunately. The original topic is about being logged out while editing a cache page.

I do not think that it makes a difference whether one is logged out while writing a log, editing a cache page, viewing a cache page or whatever. As a previous poster already mentioned, the person who opened this thread did not mention that he is using the "remember me" option. I have never lost any data by getting logged out (I am not editing caches pages online and for logs the go back command of Firefox worked fine for me), but it is simply annoying to have to log in several times within a comparatively short period.

Actually, I never use the "remember me" option (and am not willing to use it ever in the future). There have been both phases where I remained logged in for hours (or even the whole day) and phases where I got logged off after hardly more than 30 minutes. Currently the time period I am staying logged in is again rather short. I somehow noticed that it appears that whenever there have been some bottlenecks in the response time of the servers and when the system gets restarted, the periods after which one gets logged out are getting shorter. I am sure that this behaviour is not conntected to properties of the local system I am using (apart from the fact that it is happening on whichever computer I am using and I have tried this on different machines running under different operating systems and different countries).

Cezanne

10.1k · August 17, 2009

I apologize for my extreme grumpiness yesterday. I had thought this thread was about 'Site Logs you out'. Apparently I am mistaken. I have never been logged out whilst writing a cache page. I shall start a new thread.

August 18, 2009

I apologize for my extreme grumpiness yesterday. I had thought this thread was about 'Site Logs you out'. Apparently I am mistaken. I have never been logged out whilst writing a cache page. I shall start a new thread.

No, it is about the site logging me out.

EDIT: How the heck did something from the CCC forum wind up in here?

Edited August 18, 2009 by GeoBigDawg

Site Logs you out

Recommended Posts

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment

Link to comment