+Team NCP Posted January 22, 2007 Posted January 22, 2007 I know people on here have said that it can take a while to get a registration code for GPX Spinner, but how long on average has everybody waited? I made my payment two weeks ago and still nothing. I've had no responses to emails or PM sent via this forum - surely it can't take that long to generate an unlock code Quote
+webscouter. Posted January 23, 2007 Posted January 23, 2007 I know people on here have said that it can take a while to get a registration code for GPX Spinner, but how long on average has everybody waited? I made my payment two weeks ago and still nothing. I've had no responses to emails or PM sent via this forum - surely it can't take that long to generate an unlock code The coder for GPXSpinner is a pretty busy man, in addition to his full time job I have heard that he is a reviewer on the site. The good thing is that having the registration code doesn't change how GPXSpinner works. I have heard of it taking three weeks or so for the code to come but it will. Quote
+Team NCP Posted February 2, 2007 Author Posted February 2, 2007 Well, I'm now at three weeks and still no unlock code. I don't know how busy you have to be that it would render you unable to run a code generator but it's pretty poor that you should have to wait so long for a service which you've paid for. A refund would be more suitable now Quote
+Pharmer484 Posted December 24, 2007 Posted December 24, 2007 Wish I had noticed this thread before paying the registration fee. It's been 3 weeks since I paid through PayPal and 1.5 weeks since I sent an e-mail. Both with no response. Quote
+jdalie Posted January 3, 2008 Posted January 3, 2008 Wish I had noticed this thread before paying the registration fee. It's been 3 weeks since I paid through PayPal and 1.5 weeks since I sent an e-mail. Both with no response. Same problem here, but way longer time. I sent payment on November 4th and I haven't recieved any communication at all. I've kept an eye on my junk mail and everything. I tried to file a complaint with paypal, but too much time has passed (how can that be?). The best I can tell is that I just have to be patient and wait for him to pull his head out and send some registation info to his users... Quote
+Team NCP Posted January 4, 2008 Author Posted January 4, 2008 I eventually got my code about 8 weeks after paying - by which time I had bought GSAK and I have never actually used GPX spinner since receiving my code! Quote
+tolmaus Posted January 5, 2008 Posted January 5, 2008 I eventually got my code about 8 weeks after paying - by which time I had bought GSAK and I have never actually used GPX spinner since receiving my code! I've filed a complaint w/ PayPal and they tried 3 times to contact the seller with no response (I also wrote 3x to Brian). I've asked for it to be escalated and have requested a refund. I guess it may take up to 8 weeks to be resolved. Hey, it the guy can't supply a simple registration code to remove the annoying comments and delays, he shouldn't be paid. Quote
+ricksto Posted January 15, 2008 Posted January 15, 2008 (edited) I eventually got my code about 8 weeks after paying - by which time I had bought GSAK and I have never actually used GPX spinner since receiving my code! I've filed a complaint w/ PayPal and they tried 3 times to contact the seller with no response (I also wrote 3x to Brian). I've asked for it to be escalated and have requested a refund. I guess it may take up to 8 weeks to be resolved. Hey, it the guy can't supply a simple registration code to remove the annoying comments and delays, he shouldn't be paid. Today, PayPal got back to me and decided in my favor. They are going to refund me my payment and assured me that "they will take appropriate action against the seller's account, which may include limitation of the seller's account privileges." Edited January 15, 2008 by ricksto Quote
+theboycharliebrown Posted January 16, 2008 Posted January 16, 2008 i paid in the first week of november and i still haven't heard anything. he seems to be caching pretty good though. he has access to a computer to collect my money and log his visits... but not to give what i paid for. sorry this is my first post and i am a bit angry at the situation. thanks for listening Quote
+jdalie Posted January 24, 2008 Posted January 24, 2008 I eventually got my code about 8 weeks after paying - by which time I had bought GSAK and I have never actually used GPX spinner since receiving my code! I've filed a complaint w/ PayPal and they tried 3 times to contact the seller with no response (I also wrote 3x to Brian). I've asked for it to be escalated and have requested a refund. I guess it may take up to 8 weeks to be resolved. Hey, it the guy can't supply a simple registration code to remove the annoying comments and delays, he shouldn't be paid. Today, PayPal got back to me and decided in my favor. They are going to refund me my payment and assured me that "they will take appropriate action against the seller's account, which may include limitation of the seller's account privileges." Ya know, I would have been happy if the "time to get a code" on his site was honest, but it says two days maybe a little longer if ordered on a weekend. Unfortunately, my concept of time was off when I decided to try and dispute the payment and I'm more or less out of luck. Thanks for getting them after him, someone needed to but I was too slow. Quote
+ClydeE Posted January 25, 2008 Posted January 25, 2008 (edited) jdalie, My apologies, I am a bit late to see this thread. As a shareware author myself, I am sorry this experience has left a sour taste in your mouth. I don't want to enter into a debate about the specifics of this topic, but I would like to extend a personal offer to you. GSAK can create HTML reports "File=>Export=>HTML" (and I like to think do a whole lot more) I suggest you download a copy from http://gsak.net and give it a try. My offer to you is a free registration of GSAK as compensation for your grief with this unfortunate experience. Edited January 25, 2008 by ClydeE Quote
+New Jersey TJ Posted March 30, 2008 Posted March 30, 2008 Same thing with me. I paid for a registration over three weeks ago and have not received the registration. Additionally, I have not received a response to two e-mails. Time to file a fraud complaint with Paypal. Quote
+Dawgies Posted June 2, 2008 Posted June 2, 2008 Same thing has happened with us. Was conerned something may have happened program creator until I saw 'em chatting it up on the forums. I sent him another message with still no reply. Filed my complaint thru PayPal. The registration fee wasn't much, but more than I want stolen from me. Quote
+Dawgies Posted June 11, 2008 Posted June 11, 2008 Same thing has happened with us. Was conerned something may have happened program creator until I saw 'em chatting it up on the forums. I sent him another message with still no reply. Filed my complaint thru PayPal. The registration fee wasn't much, but more than I want stolen from me. PayPal works quickly. Found in my favor and starting the refund process. Too bad he doesn't seem to care about the folks that place their trust in him. Quote
+storm180 Posted June 11, 2008 Posted June 11, 2008 Two thumbs up to ClydeE about his offer. That was really cool of you. I have been using GSAK registered for 2 years now and I love the program and the support has always been there. Thanks for creating such a great product. My hats off to you ClydeE. Quote
+Wood_Rat Posted February 23, 2009 Posted February 23, 2009 I've been a little torqued by the silence from Lil Devil as well. I'm glad I found GPX Spinner *after* he abandoned his paypal account -- after reading these posts, I think I understand why he did it, though I disagree with his action -- Anyway, I've heard many good things about GSAK so I think I'll give it a try... I like to support useful shareware... Quote
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