+AtlantaGal Posted April 6, 2006 Share Posted April 6, 2006 My Isle of Man coins have NOT arrived. I was told by the Geocoin Store that they shipped on 3/23 (seems to be a popular date, no? lol). They're not here and two other coins shipped at the same time from them have been here for over a week. Am I the only one besides the ICE group who has not received their order? I've also emailed the Geocoin Store about a refund and have heard NOTHING in response. Not very good customer service there guys. Come on, I want my freaking coins or my money! Link to comment
+mertat Posted April 6, 2006 Share Posted April 6, 2006 My Isle of Man coins have NOT arrived. I was told by the Geocoin Store that they shipped on 3/23 (seems to be a popular date, no? lol). They're not here and two other coins shipped at the same time from them have been here for over a week. Am I the only one besides the ICE group who has not received their order? I've also emailed the Geocoin Store about a refund and have heard NOTHING in response. Not very good customer service there guys. Come on, I want my freaking coins or my money! Got mine awhile back. Link to comment
+the.pud Posted April 6, 2006 Share Posted April 6, 2006 I didn't order those coins but have orderd others and have the same problem.......can't get an answer on where they are VERY VERY bad customer service, in fact there is NO customer service. Link to comment
Not So Lost Puppies Posted April 6, 2006 Share Posted April 6, 2006 Luckily, I got one in a trade. so did I, and I received it already. Link to comment
CacheNCarryMA Posted April 6, 2006 Share Posted April 6, 2006 I got mine on March 28 or 29. Link to comment
YemonYime Posted April 6, 2006 Share Posted April 6, 2006 I got a pair today, and it was even re-shipped through the COOL group a few days ago. Best to check with the store themselves. BTW: I have an extra if anyone's interested! Link to comment
+The Moop Along Posted April 6, 2006 Share Posted April 6, 2006 I received my ISLE of MAN a few weeks back, right on schedule. It can be up for trade AG if your resolution with GCStore doesn't yield any coins. Link to comment
+AtlantaGal Posted April 6, 2006 Author Share Posted April 6, 2006 I've made arrangements to purchase 3 from another cacher. I just need my money refunded from the store. (And yes, I requested a refund and have gotten NO answer yet) Link to comment
+Renegade Knight Posted April 7, 2006 Share Posted April 7, 2006 (edited) ICE got an empty envelope. By all apperences they didn't pack them as well as they normally do. We are working with them on a refund. I'd rather they just used insurance. If they pack them correclty and a postal employee jacks the shipment, it's not their fault. Insurance lets them do their job and for the occasional shipment that goes south we can get our refund. Edited April 7, 2006 by Renegade Knight Link to comment
+hydnsek Posted April 7, 2006 Share Posted April 7, 2006 Sorry to hear that, AG and ICE. I received the PCC club order on 3/25 in good shape. Link to comment
+AtlantaGal Posted April 7, 2006 Author Share Posted April 7, 2006 (edited) Mike responded to me yesterday and said he initiated a refund. Not sure what that means since all refunds I've received for whatever reason through paypal have been instant. Have not seen anything official come through paypal yet. So I wait. Edited April 7, 2006 by AtlantaGal Link to comment
+AtlantaGal Posted April 7, 2006 Author Share Posted April 7, 2006 Received my refund a little while ago. Link to comment
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