Empty Pocket Queries?

[+capybaron]

Every so often, I goof in trying to create a pocket query, but usually I spot my error and eventally succeed in running the query.

Today, however, I tried running several queries and I got nothing back, even though my query list shows that the queries had run successfully ; I am wondering if others have experienced similar problems and figured out what the causes of such problems were.

[+Markwell]

Nope.

 

Go to edit the PQ and copy the website address. Post it in here and we can tell you what the problem is (don't change it yet).

[+GoGayleGo]

My query said it ran more than an hour ago and I don't have it. The last time I remember this happening was at Labor Day. Something got hung up on the gc.com server (or something) - anyway - there was a root cause. I need my PQ for a trip I'm leaving for less than 8 hours from now - hope it gets fixed.

[+Hemlock]

I just ran a PQ and it was in my inbox in less than a minute. If you still don't have yours you should check with your ISP. Maybe it got hung up in a spam filter or something.

 

Or try a different email address.

[+capybaron]

Nope.

 

Go to edit the PQ and copy the website address.  Post it in here and we can tell you what the problem is (don't change it yet).

I think that this is an example of one of the problem queries:

 

http://www.geocaching.com/pocket/gcquery.a...dd-699a332590fe

(URL for the problem query)

[+GoGayleGo]

Nope, must have hung up somewhere though. I have it now, but it took nearly 2 hours to come through. Thanks!

[+capybaron]

hmmm, my queries just started arriving as well.

It must have been stuck somewhere as well

better late than never

[+Markwell]

Ah - I took the problem to be that your PQ arrived but it was empty of caches. That's why I suggested the link to the query.

 

Mine were late today too.

[+Jared_and_Tanis]

Okay, quick question: what is it I would have to do to get PQs to show up in my inbox so fast? Normally I am worried about selecting today's date for fear that they have already run today, and won't run until next week.

[+Jared_and_Tanis]

Nevermind - I found the answer a few threads away

 

http://forums.Groundspeak.com/GC/index.php?showtopic=86748

 

~Jared

[+D-cachers]

I have held off sending this as I assume I am doing something wrong...but, here goes...just in case there isn't a central problem...

 

I have done PQs before with no problems. Yesterday and today, I have tried six different PQs...rec'd a reponse within 5 mins...but every time it states no results.

 

Is there a list of common user errors? I have read the guidelines at the bottom of the query page.

 

Thanks in advance...

 

D-cachers

[+Hynr]

The most common problem that I am aware of it due to the logic of the page. If you check both "found" and "not found", then you will not get anything; to get a PQ with the caches that you found as well as the ones you did not find, then you need to leave both these boxes unchecked.

 

Ditto for any mutually exclusive items such as "available" and "not available".

 

If this does not resovle you problem, then open up the PQ screen at the GC website, and grab the URL (the http://... line) and paste it into your message. This allows us to look at what you are doing (we can not edit yours for you; for us it is a copy to look at).

[+robert]

I have held off sending this as I assume I am doing something wrong...but, here goes...just in case there isn't a central problem...

 

I have done PQs before with no problems. Yesterday and today, I have tried six different PQs...rec'd a reponse within 5 mins...but every time it states no results.

 

Is there a list of common user errors? I have read the guidelines at the bottom of the query page.

 

Thanks in advance...

 

D-cachers

Make sure you don't have conflicting checks in the query. For example, don't check "Caches i have found" and "Caches I have not found" as that will cancel them out since there is no single cache you have AND haven't found. That's probably the most popular one... just leave those two boxes blank if you want caches you have found as well as caches you haven't.

 

So check some of your criteria and see if you can spot the error. Or do as someone else suggested, post the URL to the query, or even just list what you've checked off to be sent.

[+D-cachers]

Robert...thanks so much! I rechecked my choices...submitted...and rec'd what I wanted...

 

For some reason, I was checking the I Have Found and I Have Not Found boxes...so they were conflicting the query. I guess I thought they were mutually exclusive variables that would capture both types.

 

Thanks again...its great having help at your fingertips...

 

Have a great Christmas

 

D-cachers

[+Markwell]

Is there a list of common user errors? I have read the guidelines at the bottom of the query page.

I'll be adding a section on this to my FAQ after the first of the year.

[2oldfarts (the rockhounders)]

We seem to be having a problem with PQs today. I set up 4 queries to run today. When I check the Query page it shows they all ran between 8:16 AM & 11:46 AM. Yet we have not received any in the mailbox. Usually they arrive within 10 minutes.

 

Are we the only ones with this problem today?

 

John