+Trail Buzzards Posted October 8, 2004 Share Posted October 8, 2004 It appears as though I cannot create or modify any PQs. I can run existing ones, though. Do you think it has anything to do with the move to new servers. Link to comment
Jeremy Posted October 8, 2004 Share Posted October 8, 2004 To troubleshoot, I need to know what you are experiencing. Link to comment
+Trail Buzzards Posted October 8, 2004 Author Share Posted October 8, 2004 I tried to create a new one and to modify an existing one... they had the same result. Upon pushing the button to modify, it did Nothing! In some cases I noticed the transmit signal, but then nothing happened. Link to comment
+Trail Buzzards Posted October 8, 2004 Author Share Posted October 8, 2004 It appears that the submit information button does not work. Anyone else have this problem today? Link to comment
+SixDogTeam Posted October 8, 2004 Share Posted October 8, 2004 can't log, can't update, can't report new cache... Link to comment
+Trail Buzzards Posted October 8, 2004 Author Share Posted October 8, 2004 It also appears that the delete this query key does not work. Link to comment
Jeremy Posted October 8, 2004 Share Posted October 8, 2004 What browser are you using? Still having problems duplicating this. Link to comment
+W7WT Posted October 8, 2004 Share Posted October 8, 2004 (edited) I am having the same problem using AOL. I make up the PQ but nothing happens when I click the submit button. No problems getting the information by clicking the GPX button on the cache page. Thanks, Dick, W7WT Edited October 8, 2004 by W7WT Link to comment
Jeremy Posted October 8, 2004 Share Posted October 8, 2004 ugh. I mean what web browser do you use to surf? Link to comment
+Hemlock Posted October 8, 2004 Share Posted October 8, 2004 (edited) .. Edited October 8, 2004 by Hemlock Link to comment
Jeremy Posted October 8, 2004 Share Posted October 8, 2004 For these issues. 1. Go to the front page and view the source. 2. Towards the bottom of the page should be a commented text: <!-- r2d2 --> or <!-- c3po --> Let me know what it says. Link to comment
Jeremy Posted October 8, 2004 Share Posted October 8, 2004 We were chatting in the office about this, and thought that maybe some proxy servers were still pointing to the old web server. I would wait a day if this problem is happening and try it again. We'll continue to investigate other possibilities, but this seems like the best bet. Link to comment
+Hemlock Posted October 9, 2004 Share Posted October 9, 2004 maybe some proxy servers were still pointing to the old web server. Jeremy, you could confirm this by setting up www2.geocaching.com (or test.geocaching.com) in dns (to be the same as www.geocaching.com) and these people with problems could try that. Link to comment
+Markwell Posted October 9, 2004 Share Posted October 9, 2004 Just so you know (my wife still does this - ugh) AOL has a Microsoft IE browser knockoff built into software itself. It's not IE or Netscape or Mozilla - it's AOL. My first suggestion would be to log on to AOL, minimize it to keep your connection live, and then start Internet Explorer and try it that way. Link to comment
+Jamie Z Posted October 9, 2004 Share Posted October 9, 2004 (edited) My first suggestion would be to log on to AOL, minimize it to keep your connection live, and then start Internet Explorer This is probably what you should be doing anyway--geocaching.com or not. The AOL browser is not so good. Jamie Edited October 9, 2004 by Jamie Z Link to comment
+SixDogTeam Posted October 9, 2004 Share Posted October 9, 2004 My aol browser won't let me do anything in GC.com any more, but Internet explorer works reasonably well with my netzero account. I'm not sure how to start internet explorer with aol ( I had it when I had earthlink) How do I start it exactly. aol browser stinks as far as links are concerned at many websites. Link to comment
+Trail Buzzards Posted October 9, 2004 Author Share Posted October 9, 2004 (edited) It appears as if my thread got merged with SixDogTeam's thread of this title. His was in "geocaching topics" and mine was in Geocaching.com web site. His was then moved to here. At any rate.... I still cannot create or modify any PQs. I use IE 6.0 and know how to create PQs. I agree that the issue may be related to DNS, but I am still having problems. How many people are having this issue? Edited October 9, 2004 by Trail Buzzards Link to comment
+Trail Buzzards Posted October 9, 2004 Author Share Posted October 9, 2004 <<For these issues. 1. Go to the front page and view the source. 2. Towards the bottom of the page should be a commented text: <!-- r2d2 --> or <!-- c3po --> Let me know what it says. >> And the answer is ...... <!-- r2d2 --> Link to comment
+Trail Buzzards Posted October 9, 2004 Author Share Posted October 9, 2004 Just a thought.... do you think it may be related to my WinXP SP2 and your new servers? Link to comment
koz Posted October 9, 2004 Share Posted October 9, 2004 i was having lots of problems last month when i was using explorer browser; downloaded netscape and all problems went away Link to comment
+Trail Buzzards Posted October 9, 2004 Author Share Posted October 9, 2004 Jeremy, I installed a wireless card in my geocaching laptop and went looking for a signal. Once found I logged on and was able to create a pq using winxp sp1 with ie 6.0. My desktop has the issue. I do not recall whether I made or changed a pq after sp2. Anyone else on sp2 having an issue? Link to comment
+W7WT Posted October 9, 2004 Share Posted October 9, 2004 I was unable to get any response on the PQ page using AOL. Markwell suggested that I log on AOL, minimize it and then start Internet Explorer. I did that and I was able to get a PQ no problem. Thanks Markwell. Never had that problem with AOL before. Dick, W7WT Link to comment
Elias Posted October 9, 2004 Share Posted October 9, 2004 The AOL browser by default connects to the site through one of AOL's proxy servers. Running IE while AOL is running as Markwell suggested, gets around their proxy servers and it connects to the site directly. It appears that those proxy servers didn't handle our server transition very gracefully. At some point, the data in those servers will be cleared and they'll get fresh data from our servers. Hopefully then they'll notice the server changes and correct this problem on their own. Elias Link to comment
+Hemlock Posted October 9, 2004 Share Posted October 9, 2004 Also try clearing your browser's cache. One of the other reviewers was having problems and that fixed it for him. YMMV. Link to comment
+Blaidd-Drwg Posted October 9, 2004 Share Posted October 9, 2004 As many can probably address, I don't believe it is a SP2 issue. I have all XP patches applied and don't seem to have any problem. I use FireFox 1.0PR as a browser, along with a satelite ISP connection. I can also create PQs using IE 6.0 Link to comment
+W7WT Posted October 9, 2004 Share Posted October 9, 2004 I was unable to get the PQ page to respond using AOL. As Markwell suggested I was able to minimize AOL and use Internet Explorer to get a PQ. Just notice that Hemlock suggested clearing the browser cache. On AOL I deleted the temporary files and cleared the history folder and now I am able to get a PQ using AOL. Thanks, Dick, W7WT Link to comment
+LaPaglia Posted October 9, 2004 Share Posted October 9, 2004 I have seen some success with solving this problem by having the person download and install the Google tool bar. Not Sure why but 3 people have had good luck doing this. Sound like a good temp fix if it works for you. Thanks to CongoTrekker for this idea Link to comment
Jeremy Posted October 10, 2004 Share Posted October 10, 2004 (edited) I did additional research this weekend and discovered similar problems around the 'net. One suggestion was to make a change to a few files on the server to fix this issue, and I have done so. If you were having this problem before, try and do whatever you were doing to see if it has been resolved. Thanks! Edited October 10, 2004 by Jeremy Link to comment
+Daisy&me Posted October 11, 2004 Share Posted October 11, 2004 I'm having the same problems. Submit Information and Delete query buttons do not do anything. I am using IE6 and W2K through my employer's proxy server. I've also tried IE6 on XP (without SP2) with the same result. Link to comment
+Daisy&me Posted October 11, 2004 Share Posted October 11, 2004 I'm having the same problems. Submit Information and Delete query buttons do not do anything. I am using IE6 and W2K through my employer's proxy server. I've also tried IE6 on XP (without SP2) with the same result. I just tried Netscape 6.1 on the same machine where IE6 failed and that works OK. Link to comment
+Daisy&me Posted October 11, 2004 Share Posted October 11, 2004 (edited) and now I've found I can't edit cache listings with IE6 any more as the Edit Listing button doesn't work. Again, I can do it with Netscape. Edited October 11, 2004 by Daisy&me Link to comment
+Hemlock Posted October 11, 2004 Share Posted October 11, 2004 I just tried Netscape 6.1 on the same machine where IE6 failed and that works OK. If one works but not the other, then you probably need to clear your browser's cache. Something in it is still pointing to the old server. Link to comment
+Daisy&me Posted October 11, 2004 Share Posted October 11, 2004 I just tried Netscape 6.1 on the same machine where IE6 failed and that works OK. If one works but not the other, then you probably need to clear your browser's cache. Something in it is still pointing to the old server. I tried that. It makes no difference. Link to comment
+Jamie Z Posted October 12, 2004 Share Posted October 12, 2004 I can only get PQ results back if I don't check anything but Calif. and Zip.If I check any other variables nothing comes back. Plus, I've tried it on three different machines. My wifes Dell w/win xp / sp2, My older Dell GX-1 w/ win xp & sp1 and My Mac G5 running 10.3 and I get the same results with all three machines. Given the data provided, this sounds like operator error. You get PQ results. We know that much. You get PQs on three different machines running different OSs. You don't get PQs when you start selecting other variables. I suspect you are selecting mutually exclusive variables... such as "Found" and "Haven't found." or "Active" and "Not active" Read through the options carefully to be sure you aren't being too restrictive... the PQ generator isn't too intuitive, and will allow contradictory statements, so you have to make sure it works. Be sure to run a preview after you've made the PQ. This will show exactly which caches will be included in you PQ. Then, if you don't get that PQ, something is wrong. Jamie Link to comment
WH Posted October 12, 2004 Share Posted October 12, 2004 Could these problems and these problems be related? Link to comment
Jeremy Posted October 12, 2004 Share Posted October 12, 2004 It could be. I'm just not getting adequate data to determine why. Based on your browser it should work, since my browser is identical to yours. Link to comment
Jeremy Posted October 12, 2004 Share Posted October 12, 2004 Someone mentioned downloading the google bar makes it work. This I find bizarre. Link to comment
+RichardMoore Posted October 15, 2004 Share Posted October 15, 2004 (edited) When I tried editing my newest travel bug, and when I tried to change my forum title, the button on the bottom of the page did nothing. Is that related to all of this? By the way, I have AOL 9.0 Optimized on my WindowsXP. It's always worked before, last Saturday was when I first noticed a problem. I just tried to submit a new cache and it wouldn't take that either. I filled out the form with no problem, but when I clicked on the button on the bottom nothing happened. Edited October 15, 2004 by RichardMoore Link to comment
+Trail Buzzards Posted October 15, 2004 Author Share Posted October 15, 2004 I am still having a problem. This time was updating my profile. I now have to have Netscape on my machine to handle updates?!?! Oh my, it sounds like a conspiracy Link to comment
+eclose Posted October 19, 2004 Share Posted October 19, 2004 Can't run PQ anymore on AOL.I have to go to IE,log on to the site ,button will then work. Link to comment
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