+mockmoniker Posted July 27 Share Posted July 27 Happening to me as well as of this morning (Android). My girlfriend has been able to stay logged in on the same account (Apple). Not all caches are loading for her, however. Quote Link to comment
+javalasers Posted July 27 Share Posted July 27 Same here. Cannot stay logged in for more than 1 to 5 seconds. Android app 9.56.0. Pixel 7 phone. Android 14, system software current through July 5 security update. Very frustrating, was planning a whole day around geocaching. :-( Quote Link to comment
+CMeCachin44 Posted July 27 Share Posted July 27 I experienced this after pushing the Cosmic Quest notification on my phone, just as oceanic815 said. 1 Quote Link to comment
+Team_Franken_Berry Posted July 27 Share Posted July 27 2 minutes ago, Oceanic815 said: I'll add...problem surfaced when the app pushed a Cosmic Quest notification to my phone Exactly the same here ! Adventure Lab app still ok so far it seems Quote Link to comment
+lufi69 Posted July 27 Share Posted July 27 (edited) exactly like me. In the morning it worked fine, now I can't authenticate in the application Edited July 27 by lufi69 Quote Link to comment
+fredchickenfan1 Posted July 27 Share Posted July 27 I hope this is fixed soon. I had plans to go geocaching today. I'm on a Motorola android phone and I have the most recent version of the app. Started acting weird this morning. Quote Link to comment
+everxmore Posted July 27 Share Posted July 27 At least it's not just me this is happening to 🥲 Quote Link to comment
+Pat0956fr Posted July 27 Share Posted July 27 Same thing for me since today. Impossible to sign in, a message informs me that my authorization has expired and I have to sign in again but I can't... Quote Link to comment
+Zargonians Posted July 27 Share Posted July 27 Same here! I cannot use the app at all as it continuously tells me my session has expired and it puts me right back at the login screen. Got logged in briefly then it dumped me again. Planning a 2 week trip where we will be out of cell range and need those offline lists! Quote Link to comment
+CasperandHappy Posted July 27 Share Posted July 27 We are having the same issue We may have to change apps and pay my premium to someone else. We have un-installed cleared cache and reinstalled. As soon as we log in we get booted right away Quote Link to comment
+hlavsic Posted July 27 Share Posted July 27 The good news is, and it's comforting, that I'm not alone. Hopefully someone will fix this soon. Otherwise, even in Europe, specifically the Czech Republic, it doesn't work either... Quote Link to comment
+alain4s Posted July 27 Share Posted July 27 10 minutes ago, CMeCachin44 said: I experienced this after pushing the Cosmic Quest notification on my phone, just as oceanic815 said. Same for me. This is frustrating. I log in, then as soon get to the main screen, I get "Expired session" Quote Link to comment
+B.i.G. Posted July 27 Share Posted July 27 I last used the app about 2 weeks ago, and it worked fine. Today I wanted to log on, and I get the same error that everyone else here has. I occasionally can get to the map, but then it logs me out. I have cleared data and storage, as well as reinstalled the app. It is totally unusable. Quote Link to comment
+Cache-Bandits Posted July 27 Share Posted July 27 This is still happening to my Android phone, and getting worse. It just did it to me 8 times in the course of 6 minutes. It's let me back in now, but I have no confidence it will keep me logged in for long. It's making the app virtually unusable. I have tried uninstalling and reinstalling the app, and restarting my phone. Please, HQ, someone fix this! Quote Link to comment
+BryantF_xyz Posted July 27 Share Posted July 27 I'm having this same issue! I cannot log in. My credentials are correct. I'm able to log in online and on the forums but just not on the app :( Quote Link to comment
+MarsouinThP Posted July 27 Share Posted July 27 Bonjour, Sur Android, Notification cosmic quest, j'ouvre l'application et impossible de me connecter. J'ai vidé le cache rien, éteind le tel rien. Sur le PC pas de problème pour ouvrir, en revanche problème de mise à jour. Quote Link to comment
+mcsb78 Posted July 27 Share Posted July 27 (edited) Having exactly the same issue after the Cosmic Quest message. I managed less than a minute in the app before the expired login pops up Edited July 27 by mcsb78 Quote Link to comment
+christyotwisty Posted July 27 Share Posted July 27 I just yesterday acquired a new Android phone and installed the Geocaching app last night. What a relief to know the "authorization expired" predicament I encountered after booting my phone this morning isn't only mine: this'll be resolved by people with know-how and vested interest. Quote Link to comment
+StasikT Posted July 27 Share Posted July 27 Same happening to me since this morning. Repeatedly signs out, even at home, on wifi. Reinstall didn't help. Quote Link to comment
+rcdeb Posted July 27 Share Posted July 27 Found this thread searching for a reason why the app suddenly behaves weird. Just to chime in: This started happening to me somewhere in the past half hour or so. Never experienced this before. Been picking up caches / using the app every day without problem for the last two weeks. Quote Link to comment
+Xamburito Posted July 27 Share Posted July 27 The same thing is happening to me and it's now end up july I'm very frustrated and contemplating reporting this to my credit card company as I paid for the app and now cant use it. Quote Link to comment
+papollo & wifey Posted July 27 Share Posted July 27 We're stuck in the field, experiencing the same "Your authorization has expired" message as others. Please help! Quote Link to comment
+justfrances Posted July 27 Share Posted July 27 Same as others: Login, and immediately got logged out saying my authorisation had expired. The website works fine with the same login details. Would love a fix so that Dad and I can get out on the road for a big cache day out! Quote Link to comment
+kahviotus Posted July 27 Share Posted July 27 Same thing keeps happening to me, the app won't keep me logged in longer than a minute. Doesn't matter which map type I use. Clearing the cache didn't help and reinstalling didn't either. This started just today after clicking on the galaxy quest notification. I guess I'll just have to try to use the browser version for a while but hoping that a fix will be found soon. Quote Link to comment
Rock Chalk Posted July 27 Share Posted July 27 Engineers are aware and have been working on the issue. We're very sorry for the inconvenience. 2 3 Quote Link to comment
+ligflits Posted July 27 Share Posted July 27 Same here. As soon as I open the app (Android), it request to log in. When I enter my credentials, and press the log in button, I get the log in request screen again with the authorisation expired pop up at the bottom. It is since a few hours. Quote Link to comment
+CamaroLover80 Posted July 27 Share Posted July 27 Add me to the list also. I have been using the app just fine until this morning and got the cosmic quest notification and went to check it out and it logged me out saying authorization has expired. I tried multiple times to log in with no success. I updated the app and same thing. I uninstalled and reinstalled the app and the same thing. Occasionally I can get as far as seeing a map but as soon as I click on it, it logs me out and it's back to the same loop. I have been on a geocaching mission lately and was needing a cache today but I guess we will have to go old school with looking up on the computer and inputing it in our GPS. Quote Link to comment
+silvercomet21 Posted July 27 Share Posted July 27 I'm joining the list. I did lots of geocaching yesterday and today. Never had any issues. Just wanted to plan my day tomorrow and I can't log in. I already deleted the app and installed it again. But now I see it's a common issue. Looks like no geocaching for me tomorrow... Quote Link to comment
+seastar255 Posted July 27 Share Posted July 27 Just started doing this. I switched my maps to street and it seems to have stopped..... for now Quote Link to comment
Rock Chalk Posted July 27 Share Posted July 27 All Geocaching.com services are up and running again. Thank you for your patience. Happy geocaching! 3 1 Quote Link to comment
+streudelz1222 Posted July 27 Share Posted July 27 It happened to me yet again today - this time I'm out of the country and was using a rather large offline list. I had to wait until we got back to our hotel to download it again. This issue has been going on for 2 or 3 months. Offline lists worked fine for me for years prior to this Spring. I hope whatever changes brought this about can be resolved. 1 Quote Link to comment
orgelizer Posted July 29 Share Posted July 29 Just installed app for first time yesterday, immediately had issue with authorization expired message. Running Android 14. Quote Link to comment
+SzosszeNET Posted August 7 Share Posted August 7 Same unfortunately. Noticed a couple weeks ago, was a struggle to log in, and after succeed was fine for the last couple weeks with occasional use. Today had issues loading maps, caches, killed the app and that resulted when I opened it again was kicked out. Now takes ages to log in but kicked out almost immediately. Found this thread when was searching for someone having the same issue. Have latest android 14 Tried deleting cache/app data even deleted and re-installed the app but no difference Quote Link to comment
Rock Chalk Posted August 7 Share Posted August 7 13 minutes ago, SzosszeNET said: Same unfortunately. Noticed a couple weeks ago, was a struggle to log in, and after succeed was fine for the last couple weeks with occasional use. Today had issues loading maps, caches, killed the app and that resulted when I opened it again was kicked out. Now takes ages to log in but kicked out almost immediately. Found this thread when was searching for someone having the same issue. Have latest android 14 Tried deleting cache/app data even deleted and re-installed the app but no difference Our engineers are aware of the issue and are working on it. Thank you for your patience. Quote Link to comment
+kungfuyou Posted August 7 Share Posted August 7 Same issue this morning. Can't log in to the app at all. Went premium this morning, and the issue started almost instantly. Had no trouble before that. Ruined the plans for today. Any sign of a fix or do I cancel the subscription? Quote Link to comment
Rock Chalk Posted August 7 Share Posted August 7 All Geocaching.com services are up and running again. Thank you for your patience. Quote Link to comment
+ondra09 Posted August 7 Share Posted August 7 So I hope the problem is fixed. Today, the application was logging out all day and finally around noon it didn't log in at all, so we ended today's expedition. 1 Quote Link to comment
+ardila.nl Posted September 5 Share Posted September 5 Currently in the middle of a 16 day road trip in the USA and I just got kicked from the app again with the session expired message. So I have to download the offline list again, It's getting annoying at this point 1 1 Quote Link to comment
+Viajero Perdido Posted September 5 Share Posted September 5 I've been session-expired more often than usual too, but in the 3rd-party app I use, Locus Map. So it would seem to be something on the server end, rather than in "the app". At least Locus doesn't force you to re-download stuff when that happens. I can imagine the frustration. Quote Link to comment
+Viajero Perdido Posted September 12 Share Posted September 12 (edited) Just noticed something interesting with Locus. I got the now-semi-frequent message about expired credentials, but this time I ignored it, did something else that needed a live connection ... and it worked! This suggests to me that maybe the problem with the API is a spurious glitch, a temporary condition rather than a permanent-until-fixed one. And maybe the official "the app" is treating a spurious glitch too seriously, dumping everything in the bin at the first sign of (mild?) trouble. Just a hunch. (Yes, I'm trying to diagnose one app by observing another, but they both connect to the same ... thing. HTH) Edited September 12 by Viajero Perdido Quote Link to comment
+Salme Maijala Posted September 28 Share Posted September 28 I have Android 12 and Geocaching app 9.60.0. I have to log in repeatedly, when opening the app and in the middke of using the app. Also, no remember me button to be found. Earlier, there was no problem but this started during the summer. Very annoying. Quote Link to comment
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