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Session expired - Need to log in again

Its_Dozzie
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mockmoniker

+mockmoniker

Posted
Posted

Happening to me as well as of this morning (Android). My girlfriend has been able to stay logged in on the same account (Apple). Not all caches are loading for her, however. 

javalasers

+javalasers

Posted
Posted

Same here. Cannot stay logged in for more than 1 to 5 seconds. Android app 9.56.0. Pixel 7 phone. Android 14, system software current through July 5 security update. 

 

Very frustrating, was planning a whole day around geocaching. :-(

Zargonians

+Zargonians

Posted
Posted

Same here!  I cannot use the app at all as it continuously tells me my session has expired and it puts me right back at the login screen.  Got logged in briefly then it dumped me again.  Planning a 2 week trip where we will be out of cell range and need those offline lists!  

hlavsic

+hlavsic

Posted
Posted

The good news is, and it's comforting, that I'm not alone. Hopefully someone will fix this soon. Otherwise, even in Europe, specifically the Czech Republic, it doesn't work either...

alain4s

+alain4s

Posted
Posted
10 minutes ago, CMeCachin44 said:

I experienced this after pushing the Cosmic Quest notification on my phone, just as oceanic815 said. 

Same for me. This is frustrating. I log in, then as soon get to the main screen, I get "Expired session"

B.i.G.

+B.i.G.

Posted
Posted

I last used the app about 2 weeks ago, and it worked fine. Today I wanted to log on, and I get the same error that everyone else here has. I occasionally can get to the map, but then it logs me out. I have cleared data and storage, as well as reinstalled the app. It is totally unusable.

Cache-Bandits

+Cache-Bandits

Posted
Posted

This is still happening to my Android phone, and getting worse.  It just did it to me 8 times in the course of 6 minutes.  It's let me back in now, but I have no confidence it will keep me logged in for long.  It's making the app virtually unusable.  I have tried uninstalling and reinstalling the app, and restarting my phone.   Please, HQ, someone fix this!

MarsouinThP

+MarsouinThP

Posted
Posted

Bonjour,

Sur Android, Notification cosmic quest,  j'ouvre l'application et impossible de me connecter. J'ai vidé le cache rien, éteind le tel rien.

Sur le PC pas de problème pour ouvrir, en revanche problème de mise à jour.

Screenshot_20240727-192526_Geocaching.jpg

mcsb78

+mcsb78

Posted
Posted (edited)

Having exactly the same issue after the Cosmic Quest message. I managed less than a minute in the app before the expired login pops up

Edited by mcsb78
christyotwisty

+christyotwisty

Posted
Posted

I just yesterday acquired a new Android phone and installed the Geocaching app last night. What a relief to know the "authorization expired" predicament I encountered after booting my phone this morning isn't only mine: this'll be resolved by people with know-how and vested interest.

 

rcdeb

+rcdeb

Posted
Posted

Found this thread searching for a reason why the app suddenly behaves weird. Just to chime in: This started happening to me somewhere in the past half hour or so. Never experienced this before. Been picking up caches / using the app every day without problem for the last two weeks.

Xamburito

+Xamburito

Posted
Posted

The same thing is happening to me and it's now end up july I'm very frustrated and contemplating reporting this to my credit card company as I paid for the app and now cant use it.

justfrances

+justfrances

Posted
Posted

Same as others: Login, and immediately got logged out saying my authorisation had expired. The website works fine with the same login details. Would love a fix so that Dad and I can get out on the road for a big cache day out!

kahviotus

+kahviotus

Posted
Posted

Same thing keeps happening to me, the app won't keep me logged in longer than a minute. Doesn't matter which map type I use. Clearing the cache didn't help and reinstalling didn't either. This started just today after clicking on the galaxy quest notification. I guess I'll just have to try to use the browser version for a while but hoping that a fix will be found soon.

ligflits

+ligflits

Posted
Posted

Same here. As soon as I open the app (Android), it request to log in. When I enter my credentials, and press the log in button, I get the log in request screen again with the authorisation expired pop up at the bottom. 

It is since a few hours.

CamaroLover80

+CamaroLover80

Posted
Posted

Add me to the list also. I have been using the app just fine until this morning and got the cosmic quest notification and went to check it out and it logged me out saying authorization has expired. I tried multiple times to log in with no success. I updated the app and same thing. I uninstalled and reinstalled the app and the same thing. Occasionally I can get as far as seeing a map but as soon as I click on it, it logs me out and it's back to the same loop. I have been on a geocaching mission lately and was needing a cache today but I guess we will have to go old school with looking up on the computer and inputing it in our GPS.

silvercomet21

+silvercomet21

Posted
Posted

I'm joining the list. I did lots of geocaching yesterday and today. Never had any issues. Just wanted to plan my day tomorrow and I can't log in. I already deleted the app and installed it again. But now I see it's a common issue. Looks like no geocaching for me tomorrow...

streudelz1222

+streudelz1222

Posted
Posted

It happened to me yet again today - this time I'm out of the country and was using a rather large offline list. I had to wait until we got back to our hotel to download it again.

 

This issue has been going on for 2 or 3 months. Offline lists worked fine for me for years prior to this Spring. I hope whatever changes brought this about can be resolved.

  • Upvote 1
SzosszeNET

+SzosszeNET

Posted
Posted

Same unfortunately. Noticed a couple weeks ago, was a struggle to log in, and after succeed was fine for the last couple weeks with occasional use. Today had issues loading maps, caches, killed the app and that resulted when I opened it again was kicked out. Now takes ages to log in but kicked out almost immediately. Found this thread when was searching for someone having the same issue.

Have latest android 14

Tried deleting cache/app data even deleted and re-installed the app but no difference

Rock Chalk

Rock Chalk

Posted
Posted
13 minutes ago, SzosszeNET said:

Same unfortunately. Noticed a couple weeks ago, was a struggle to log in, and after succeed was fine for the last couple weeks with occasional use. Today had issues loading maps, caches, killed the app and that resulted when I opened it again was kicked out. Now takes ages to log in but kicked out almost immediately. Found this thread when was searching for someone having the same issue.

Have latest android 14

Tried deleting cache/app data even deleted and re-installed the app but no difference

 

Our engineers are aware of the issue and are working on it. Thank you for your patience.

kungfuyou

+kungfuyou

Posted
Posted

Same issue this morning. Can't log in to the app at all. Went premium this morning, and the issue started almost instantly. Had no trouble before that. Ruined the plans for today. Any sign of a fix or do I cancel the subscription?

ondra09

+ondra09

Posted
Posted

So I hope the problem is fixed.
Today, the application was logging out all day and finally around noon it didn't log in at all, so we ended today's expedition.

  • Love 1
ardila.nl

+ardila.nl

Posted
Posted

Currently in the middle of a 16 day road trip in the USA and I just got kicked from the app again with the session expired message. 

So I have to download the offline list again, It's getting annoying at this point

  • Surprised 1
  • Helpful 1
Viajero Perdido

+Viajero Perdido

Posted
Posted

I've been session-expired more often than usual too, but in the 3rd-party app I use, Locus Map.  So it would seem to be something on the server end, rather than in "the app".

 

At least Locus doesn't force you to re-download stuff when that happens.  I can imagine the frustration.

Viajero Perdido

+Viajero Perdido

Posted
Posted (edited)

Just noticed something interesting with Locus.  I got the now-semi-frequent message about expired credentials, but this time I ignored it, did something else that needed a live connection ... and it worked!

 

This suggests to me that maybe the problem with the API is a spurious glitch, a temporary condition rather than a permanent-until-fixed one.  And maybe the official "the app" is treating a spurious glitch too seriously, dumping everything in the bin at the first sign of (mild?) trouble.

 

Just a hunch.  (Yes, I'm trying to diagnose one app by observing another, but they both connect to the same ... thing.  HTH)

 

Edited by Viajero Perdido
Salme Maijala

+Salme Maijala

Posted
Posted

I have Android 12  and Geocaching app 9.60.0. I have to log in repeatedly,  when opening the app and in the middke of using the app. Also, no remember me button to be found. Earlier, there was no problem but this started during the summer. Very annoying.

Salme Maijala

+Salme Maijala

Posted
Posted

The problem continues. It is freezing cold outside and I have to log in now and then to see cache details. This does not encourage to search several caches, my fingers don`t soon feel anything.

Sol seaker

+Sol seaker

Posted
Posted

I came in here to talk about this, and found a thread already set to go.

 

The funny part is as I was reading this thread I got logged out of the forums for no reason AND i'M ON MY COMPUTER.  lol

 

Anyway, I have an apple phone and I keep getting logged out of my account on the web when I switch to that.

 

I've been running the checkers to see if I qualify for challenges. I run the checker. It says I have to authenticate, so I do, and then it puts me into the main menu on Project GC, rather than going back to the checker after I authenticate.

 

I guess this is different from above, but similar.

 

So then I'll go back to the cache page and try it again and once again it says to authenticate, and when I do it puts me into project GC again, but not on the challenge checker page. I keep going back and forth and after about the 5th try it finally gives me the challenge checker, but each time I have to RE-SIGN INTO MY ACCOUNT. It didn't used to do this. drives me nuts.

 

Does this make sense?

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