Rock Chalk
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Everything posted by Rock Chalk
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server error 500 when trying to access profile
Rock Chalk replied to Deepdiggingmole's topic in Website
Engineers have identified and now fixed a bug that was impacting the old dashboard. -
How do I provide information on a virtual without getting commercial?
Rock Chalk replied to batgirlmd's topic in How do I...?
The reviewer did provide the specific reason why the cache listing is not currently compliant with the commercial guidelines. There is a link to a web page that is full of advertisements. You need to remove that link. -
App Authorizations vs. Authorized Developer Authorizations
Rock Chalk replied to Torttu99's topic in Website
The OP has since posted in the existing thread, so I'm closing this one. -
I just checked and found that you received two detailed responses to your questions -- but you have continued to send multiple emails because you did not like the responses. The answers that you originally received (stating that your cache will not be unarchived) will not change and so further responses to you will likely not be helpful.
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cerberus1 is correct. Noted in the Read First! Geocaching Frequently Asked Questions thread: Premium Membership trials: Currently, 7-day trials are available for users who have not previously had Premium Membership by contacting Geocaching HQ via the Help Center. However, you have previously been a Premium member, and so you would not be eligible for a free trial.
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https://www.geocaching.com/blog/2023/11/send-off-2023-in-style-with-two-new-souvenirs/ Earn Farewell to 2023 by finding any geocache, attending an Event, or completing an Adventure Lab® Location from December 24–31. Earn Greetings from 2024 by finding any geocache, attending an Event, or completing an Adventure Lab® Location from January 1–8.
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As HHL noted, we should avoid potentially spoiling puzzles by referencing GC codes in this way, so we'll close this thread.
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It was an error in the blog to state that the leaderboard was in the app. Sometimes the leaderboard is in the app if there is a special leaderboard promotion, and the blog author thought that was the case here. The blog is being corrected now. To give some context, we generally aren't able to follow all forum threads to seek out questions like yours. I looked up your email to HQ and you didn't actually ask a question, nor did you mention that the blog had indicated that the leaderboard was visible in the app. Instead, you expressed surprise that an announcement about the leaderboard had not been made. Since there was no question asked, I don't think the Lackey who saw your ticket could have known to look into the blog issue.
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Legacy Log Entry
Rock Chalk replied to Revenge of the Den Leader's topic in General geocaching topics
The OP created this topic previously, so we'll close this thread in favor of the original. -
I'm unclear why the original post got a "Surprised" reaction from someone. What's surprising about asking about EarthCaches in the EarthCaching forum? It's a good example of why we've been thinking about removing that reaction option. But I digress... I was at the West Bend Mega-Event in Wisconsin and chose a nearby EC that focused on some erratics. I chose it mostly because it was uncomplicated besides being nearby. I've found myself skipping a lot of ECs lately due to lengthy lists of questions and/or dense subject matter. But this one was simple enough so that my caching companion and I could complete it in 10-15 minutes.
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Received A.P.E. Cache Souvenir instead of Easy Streak Star Souvenir
Rock Chalk replied to Vicious Cycle's topic in Website
See the response in this thread. -
GeoAware not responding - Can't get my EarthCaches published.
Rock Chalk replied to DanielKotmel's topic in EarthCaches
I took a look at your previous EarthCache submissions. None contained an earth science lesson, so they would not have been published. The reviewer didn't get a chance to tell you that because you archived them all within 3-8 days of submission. Your current EarthCache submissions also do not contain earth science lessons, so they won't be published in their current form. I suggest reading the EarthCaching guidelines before proceeding with future submissions. -
Inappropriate messages from other cachers
Rock Chalk replied to pentrus's topic in General geocaching topics
Ideally, the cache owner should monitor logs on the cache page and delete them when necessary. When that does not happen, you may contact HQ for assistance at contact@geocaching.com. We won't be publishing this post since it includes screenshots of the problematic logs, and includes usernames. Hopefully my answer above suffices. But if you would still like to open a discussion in the forums, you may post again without the screenshots or usernames. -
There’s a lot of love for Waymarking at Geocaching HQ, especially between bootron (who built Waymarking from scratch as his first core responsibility here many years ago…he’s now HQ’s Director of Engineering) and one of our founders, Bryan, who is a Waymarking category officer. Despite that love, our limited resources are devoted primarily to Geocaching and Adventure Lab at this time, and have been for many years. The recent changes and updates that you’re seeing are the result of work that bootron is doing on his own time, largely on weekends. Since the work is not part of the standard HQ Product process, the release notes, such as they are, come directly from bootron as he’s able to push out updates. Personally, as one of the waymarkers at HQ, I really appreciate what he’s doing!
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It has become apparent that this conversation was started by a sock puppet account, which are not permitted to post in the forums. So we'll close this thread. If the OP wishes to participate in the forums, please do so with your real, primary account.
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Upcoming downtime notification
Rock Chalk replied to Michaelcycle's topic in General geocaching topics
The error in the subject line has been corrected. -
It's not required to participate.
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https://www.geocaching.com/help/index.php Choose 18. Bug reporting in the dropdown.
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I'm framing this. As Moun10Bike and Keystone mentioned, we license Invision software for the forums, and so we're generally limited to the functionality available in our software suite. But we can pass feature requests on to them. I'll also +1 the activity stream, which can be very useful.