Nylimb Posted August 21, 2023 Posted August 21, 2023 I haven't received the International Geocaching Day 2023 souvenir. According to this blog post, to get it I needed to log any geocache, Adventure Lab® Location, or Event on August 19 or August 20. I logged an Adventure Lab yesterday, and the website shows that I did (and it has the right date, 8/20). Has anyone else had the same problem? Quote
+Max and 99 Posted August 21, 2023 Posted August 21, 2023 (edited) 2 hours ago, Nylimb said: I haven't received the International Geocaching Day 2023 souvenir. According to this blog post, to get it I needed to log any geocache, Adventure Lab® Location, or Event on August 19 or August 20. I logged an Adventure Lab yesterday, and the website shows that I did (and it has the right date, 8/20). Has anyone else had the same problem? I think they messed up. The blog gave a choice of two dates but the email only said August 19th. I would contact them for your souvenir. From the email: International Geocaching Day is coming up soon! Log any geocache, Adventure Lab® Location, or Event on August 19 to earn the International Geocaching Day 2023 souvenir. Edited August 21, 2023 by Max and 99 1 Quote
+cerberus1 Posted August 21, 2023 Posted August 21, 2023 1 hour ago, Max and 99 said: International Geocaching Day is coming up soon! Log any geocache, Adventure Lab® Location, or Event on August 19 to earn the International Geocaching Day 2023 souvenir. Yep, my guess too. Odd that it's become International Geocaching weekend though. Stats... Quote
+van der Decken Posted August 21, 2023 Posted August 21, 2023 Try finding and logging a geocache and see if the souvenir suddenly appears. During August's wheel of challenges, I found an event, a traditional and an AL location (in that order). No easy level souvenir. But as soon as I logged another cache, the souvenir appeared. It could be that the souvenir update check only happens when a cache is logged through the website. Quote
Nylimb Posted August 21, 2023 Author Posted August 21, 2023 It appears that the website uses different time zones in different parts of the site. I mentioned what happened to a friend yesterday, and he sent a picture of the Leaderboard showing today's date for my find. But when I go to the Geocaches tab of my profile and click on "Lab Cache" I see a list of all the Adventure Labs that I've logged, and it shows yesterday's date for the same find. 1 1 Quote
Nylimb Posted August 21, 2023 Author Posted August 21, 2023 6 hours ago, Max and 99 said: I think they messed up. The blog gave a choice of two dates but the email only said August 19th. I would contact them for your souvenir. From the email: International Geocaching Day is coming up soon! Log any geocache, Adventure Lab® Location, or Event on August 19 to earn the International Geocaching Day 2023 souvenir. Thanks. I'll try contacting them. Quote
+Max and 99 Posted August 21, 2023 Posted August 21, 2023 43 minutes ago, Nylimb said: It appears that the website uses different time zones in different parts of the site. Oh yes, that has been complained about and documented frequently on these forums! 1 Quote
Nylimb Posted August 22, 2023 Author Posted August 22, 2023 I've received the souvenir, just about 2 hours after contacting the gc.com Help Center. That was quick! The reply said "Sometimes our souvenirs get a bit tangled up. I have now applied the souvenir that you requested to your account.". Quote
+The Haywood Hornet Posted August 22, 2023 Posted August 22, 2023 The souvenir system seems to only pick up AL finds, after you find a non AL cache. I finished the August challenge with an AL cache but it was another 2 days before I got the souvenir and only after I had been caching again and logged another non AL cache. 1 Quote
+Max and 99 Posted August 22, 2023 Posted August 22, 2023 14 minutes ago, The Haywood Hornet said: The souvenir system seems to only pick up AL finds, after you find a non AL cache. I finished the August challenge with an AL cache but it was another 2 days before I got the souvenir and only after I had been caching again and logged another non AL cache. That's how the streak counter on the app worked last promo. Quote
Nylimb Posted August 22, 2023 Author Posted August 22, 2023 19 hours ago, van der Decken said: Try finding and logging a geocache and see if the souvenir suddenly appears. During August's wheel of challenges, I found an event, a traditional and an AL location (in that order). No easy level souvenir. But as soon as I logged another cache, the souvenir appeared. It could be that the souvenir update check only happens when a cache is logged through the website. 2 hours ago, The Haywood Hornet said: The souvenir system seems to only pick up AL finds, after you find a non AL cache. I finished the August challenge with an AL cache but it was another 2 days before I got the souvenir and only after I had been caching again and logged another non AL cache. Thanks for the advice. If the problem happens again I'll give that a try. Quote
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