I can't delete a photograph from a trackable.

[+Goldenwattle]

I have a duplicate photograph and I have been trying to delete it. I can't do this. Error 500 appears.

[+kunarion]

I have the same issue with these two TB logs:
https://coord.info/TL1P0W5RG

https://coord.info/TL1P0W8P6

 

I made both logs on April 5th, each developed duplicate photos, maybe I uploaded them twice into each log?

 

And ever since, it appears that I can't delete any photos from any TB log.  But I've only tried one or two.  This was in Brave Browser, and I haven't tried other browsers nor clearing browser data.

 

[EDIT]:  After I posted the log links above, which were each opening a log, now they also intermittently go to Error 500.  My non-expert opinion is that a server needs to be turned off and then back on.

 

Edited April 10, 2023 by kunarion

[+Max and 99]

30 minutes ago, Goldenwattle said:

I have a duplicate photograph and I have been trying to delete it. I can't do this. Error 500 appears.

I believe this is the bug I reported a couple years ago.

[+kunarion]

20 minutes ago, Max and 99 said:

I believe this is the bug I reported a couple years ago.

 

That's possible.  It's back.

 

What specifically fixed it last time?  "Error 500" is a server problem.

 

Edited April 10, 2023 by kunarion

[+Max and 99]

Apologies if this is not a similar enough bug for this thread:

https://forums.geocaching.com/GC/index.php?/topic/358853-how-to-delete-photos-from-gallery/

Edited April 10, 2023 by Max and 99

[+kunarion]

Some technical stuff went on behind the scenes on April 5th, so when two of my TB logs went wrong, I began to think that maybe TPTB weren't yet quite finished moving hamsters.  That I simply should have waited, or at least that I should wait and try deleting the extra photos later.  But it seems to still be broken.

 

I tried just now to upload a new photo to a TB log, and although no extra copy appeared, it's producing the same Error 500 if I try to delete it.

 

Edited April 10, 2023 by kunarion

[+kunarion]

I deleted my TB logs, and the first time I visited their link, the archived logs were in view, and shown as Archived.  Upon Refresh, they present Error 500.

 

I then uploaded a photo to https://coord.info/TL1P0W8P7, and then deleted the photo just fine.  I re-uploaded it, and now cannot delete it (Error 500).  It's almost like I can perform one view or edit unless I reload, at which point the Error 500 may be locked in.  Weird.

 

But archiving the log also archived the extra photos.  So on one of the TBs, I created a new Discover log, and then was able to uploaded just the photos I wanted.

 

Edited April 10, 2023 by kunarion

[+Goldenwattle]

Still the same today. Delete is still not working.

[+goldenkiwi92]

I have the same issues, since yesterday evening . I tried to delete a few photos from TB Logs , but always the error 500 info appears. It is on several browser , firefox, brave, chrome and opera and it is very annoying.

[geoawareUSA9]

This seems to be more of a bug report than a general geocaching topic, so I'm moving it to the website bug forum.

[+worrellsquirrel]

Hello -- thank you for reporting this bug. Our engineers are aware and hope to have a fix out as soon as possible.

 

Thanks for your patience in the meantime!