How long does it usually take...

[+ToGoKo]

I sent an email to GC.com 11 days ago and have yet to get a reply. Is this typical? How long should I wait before resending?

[+Miragee]

Depending on what I sent an email about, I have gotten either a semi-prompt reply, or none at all . . .

[+ToGoKo]

I am guessing that my email has slipped into the "None at all" category. It was requsting permission to use the logo for CITO labels (Not for profit!!!). I read in an post that another cacher had sent in the same request and received a "promt and friendly" reply. Oh well, I guess I will use some other appropriate icon.

 

Thanx for the reply!

[+CO Admin]

What was the ticket number that you received when you sent your email?

[+Knight2000]

My last was low priority and it took 7 days.

[+ToGoKo]

What was the ticket number that you received when you sent your email?

 

Ticket number??? LOL I don't remember getiing one!!

[+mtn-man]

Check your sent mail box. Make sure you sent it to the right address. If you replied to an email message (like a log message sent to you if someone found a cache of yours or watchlist notification of some sort), it goes to a "noreply" email address.

[+Renegade Knight]

My time varies from fairly quickly to never.

[+ToGoKo]

Check your sent mail box. Make sure you sent it to the right address. If you replied to an email message (like a log message sent to you if someone found a cache of yours or watchlist notification of some sort), it goes to a "noreply" email address.

 

Ohhhh.... I think the problem is that I sent it from my AOL mail.... it was sent to logo@Groundspeak.com. I would think they still would have gotten it, even though it wasn't sent through the website?!?

 

Edited to say that.... I just recieved a reply and thank you all for your help!!!

Edited April 20, 2007 by ToGoKo

[+Michael]

I found your email and sent you a response. Sorry for the delay.