+barnold Posted October 5, 2016 Share Posted October 5, 2016 Since a couple of hours Geocachers in the Netherlands cannot access the Gc site through provider Kpn. Fortunately 4G mobile phones do not have the problem. Kpn service desk does not know how to solve it. Please help Quote Link to comment
Justin Posted October 6, 2016 Share Posted October 6, 2016 Since a couple of hours Geocachers in the Netherlands cannot access the Gc site through provider Kpn. Fortunately 4G mobile phones do not have the problem. Kpn service desk does not know how to solve it. Please help We've seen routing issues in the past, but I'm unable to determine if this is similar with the limited information provided. It's also possible that this will resolve on its own or related to maintenance somewhere along the route. First, I would verify that DNS is working properly. We've had issues in the past where the ISP provided DNS has issues resolving and switching them out for OpenDNS (208.67.222.222) or Google DNS (8.8.8.8) was a viable solution. If this is an issue of Kpn utilizing a sub-optimal route through one of our peers, it would be beneficial to provide traceroute data from both the 4G and Kpn connection. If you're not familiar with traceroute, you can visit http://tracer01.Groundspeak.com/ and it will automatically hit our endpoint and log your traceroute as well. Feel free to post the output in this thread for others, but obfuscate the last couple octets of your IP if you don't want to share that publicly. Quote Link to comment
+barnold Posted October 6, 2016 Author Share Posted October 6, 2016 the problem seems to be solved. the site is operating again. I do not know how it is solved, but I am glad I can visit site and forum again. Quote Link to comment
+J Grouchy Posted October 6, 2016 Share Posted October 6, 2016 I'm unable to get into the site right now (12:56pm Eastern US time) Quote Link to comment
Moun10Bike Posted October 6, 2016 Share Posted October 6, 2016 We've just had a little hiccup. Things will be back to normal shortly. Quote Link to comment
+J Grouchy Posted October 6, 2016 Share Posted October 6, 2016 Ah...back already. Thanks. Quote Link to comment
+HHL Posted October 6, 2016 Share Posted October 6, 2016 (edited) When calling my profile I still get a 404 - File Not Found Hans Edit: Solved. Thanks Edited October 6, 2016 by HHL Quote Link to comment
+KircheHeide Posted October 6, 2016 Share Posted October 6, 2016 (edited) "500 - Server Error" if I want to look at the Geocaches found in several of my friends profiles. The same in my own account. Edited October 6, 2016 by KircheHeide Quote Link to comment
+Harry Dolphin Posted October 6, 2016 Share Posted October 6, 2016 "500 - Server Error" if I want to look at the Geocaches found in several of my friends profiles. The same in my own account. Yup. Get that with photo gallery too. Quote Link to comment
+HHL Posted October 6, 2016 Share Posted October 6, 2016 "500 - Server Error" if I want to look at the Geocaches found in several of my friends profiles. The same in my own account. Use this url in the meantime (it seems they got some probs with javascript): https://www.geocaching.com/seek/nearest.aspx?ul=hierusernameeinsetzen Hans Quote Link to comment
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