Geocache names not displaying when i click

[+Pond Bird]

I click in the map to see the geocache name, but it doesn't show up. IT worked fine for years, but today It isn't working at all. I refreshed the page don't know what happened.

[+TriGamma]

I am having the same problem. Worked earlier today but not anymore. Tried refreshing, etc. Same problem in either Chrome or IE.

[+1949Sidewinder]

I have been having the same problem on a regular basis lately. Today it is really bad. It is rather difficult to plan a caching trip when the website does not provide its most basic function!

[+tomturtle]

I am having the same problem. I can see caches on the map, but I can't tell which ones they are. This is one of the most important things I use for planning a cache trip and it's not working.

[+tomturtle]

No sooner than I post that, it starts working again. Could someone could figure out why it sometimes doesn't work???? This is not the first time I have noticed this problem, but most of the time it can be fixed by refreshing the screen.

[+TriGamma]

Mine is working ok now too.

[+Viajero Perdido]

Very recently discussed here.

 

It's a long-standing bug that they're either unwilling or unable to fix.

[+Pond Bird]

No sooner than I post that, it starts working again. Could someone could figure out why it sometimes doesn't work???? This is not the first time I have noticed this problem, but most of the time it can be fixed by refreshing the screen.

Yeah it was working fine after I posted this. Now its saying "Error Occured" when I click on the cache listing!

[+imoutnabout]

I've been having the same trouble, but I can't even click on the listing. The map opens and shows me all caches, but my cursor is a hand, not an arrow, and I can't point to or click on any cache icons. Since this is my preferred method of finding nearby caches or routing out a trip, I'm stuck!!

[+caretaker5]

I was having the same problem of not being able to click on a cache icon on the map, same problem in IE and chrome. just checked now before posting this note and it is working? have seen it run slow before but it would always start to work after a couple seconds. makes me wonder why I keep my premium?

[+sv_ted]

It is not working for me in IE, Chrome, or Firefox. It has always been touchy but now seems to be completely broken. Hopefully, it will now get fixed for good.

[+st3phan]

I noticed this "feature" long time ago. But be shure ... they won't change the map too soon.

 

Try two things:

 

a.) Reduce the Caches on the map, while disabling cachetypes on the left search panel.

 

b.) Use the alternative-Map on gc-project_com which is still beta but uses the GC-API after all.

 

Hope it works.

Edited July 17, 2015 by st3phan

[+petendebs]

So today I have a screen on the GC map displaying 10 (traditional, member-only) caches. I can access 7 of them but 3 refuse to "give". How is this??

Incidentally, this represents an unusually high proportion of successful clicks in my experience.

[+LympstoneBogtrotters]

I noticed this "feature" long time ago. But be shure ... they won't change the map too soon.

 

Try two things:

 

a.) Reduce the Caches on the map, while disabling cachetypes on the left search panel.

 

b.) Use the alternative-Map on gc-project_com which is still beta but uses the GC-API after all.

 

Hope it works.

 

Thanks to st3phan for his useful suggestions. Tried reducing the number of caches on map page down to just unfound caches - still unable to access cache pages; and a similar result over at projectgeocaching or their maps - although in their defence, they do point out that their maps are still very much in the development stage and that what you are accessing is just a ''sneak preview''.

I'm now going to submit a ''help'' email to Groundspeak, as I believe this situation is unacceptable and needs explanation. It's such a basic staple of cachers globally to access caches via their maps, and if enough of us ask for help hopefully we may receive some.