+KatnissRue Posted February 17, 2015 Share Posted February 17, 2015 When purchasing my Premium Membership my mother was trying to figure out how the site worked so she created a Geocaching account for me using my primary email and now I cannot add that email to my account. I am currently using my old one and wanted to update, but when I tried to add the newer one the word conflict pops up. Does anyone know how I can change it over? Or am I just out of luck? Quote Link to comment
+Gitchee-Gummee Posted February 17, 2015 Share Posted February 17, 2015 My suggestion would be to contact Groundspeak via email using this link: http://support.Groundspeak.com/index.php?pg=request Select Account from the drop-down for Request Details, explaining the situation in the body. Quote Link to comment
+Bear and Ragged Posted February 17, 2015 Share Posted February 17, 2015 Yep. Contact Groundspeak. They decided to change the site so an email address could only be connected to 1 caching account. (Families used to be able to have an adult account and childrens accounts, linked to 1 adult email. Alas, no more.) Quote Link to comment
+KatnissRue Posted February 17, 2015 Author Share Posted February 17, 2015 Thank you so much. Quote Link to comment
+Lil Devil Posted February 19, 2015 Share Posted February 19, 2015 Or just log in to the secondary account, add a different email, then delete your preferred one. Then you can add the preferred email to your account. Quote Link to comment
+KatnissRue Posted February 19, 2015 Author Share Posted February 19, 2015 Or just log in to the secondary account, add a different email, then delete your preferred one. Then you can add the preferred email to your account. Thank you so much for the advice, but I had it taken care of. Carly from Groundspeak is to thank for that. Quote Link to comment
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