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Koarschten

Is there a time window for souvenirs?

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I went geocaching with some friends on August 20th, 2011. I see that they received some souvenir because they went caching on that date in their profile, the International Geocaching Day souvenir. Because I was occupied otherwise, I didn't get to log my own finds on that day online. I have done so a couple of days/weeks ago. However, I haven't received that souvenir myself yet, although I received the Leap Day 2012 souvenir instantly after logging my founds/attends.

 

Am I going to get that souvenir eventually after a site update, or have I passed some kind of time window for receiving the souvenir?

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Even if you log a cache late, you should still log the date that you actually found the cache. Could this be why you did not get the souvenir?

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Even if you log a cache late, you should still log the date that you actually found the cache. Could this be why you did not get the souvenir?

No, I logged it with the correct date, of course: August 20th, 2011.

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There is a period of time to post the logs, but 6-7 months is probably outside the grace period. You can write to contact@geocaching.com and explain the situation. They should be able to help you.

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JPatton's answer is correct - write to contact@geocaching.com to ask that you be awarded the souvenir. Since this is not a bug report, I'm moving this to the "How Do I...?" section.

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