+WeatherednBoston Posted March 1, 2007 Share Posted March 1, 2007 I just went to run a PQ and noticed I'm no longer a premium member. I pay monthly...I never cancelled my subscription...what happened? Dont you want my money any longer? I sure want to pay it! lol Is this a system glitch or should I re-subscribe? Link to comment
+WeatherednBoston Posted March 1, 2007 Author Share Posted March 1, 2007 January 30, 2007 Payment To Groundspeak Completed Details -$3.00 USD Next Payment Date: Mar. 2, 2007 Amount: $3.00 USD Link to comment
+Lil Devil Posted March 1, 2007 Share Posted March 1, 2007 30 days from January 30th is February 28th, which may be why Groundspeak downgraded you today. Why PayPal is waiting 2 more days (32 days?) before they send another automatic payment is a mystery. If you need PQs sooner you could cancel your current payments and set up new ones to start right away. Link to comment
+ReadyOrNot Posted March 1, 2007 Share Posted March 1, 2007 January 30, 2007 Payment To Groundspeak Completed Details -$3.00 USD Next Payment Date: Mar. 2, 2007 Amount: $3.00 USD Why don't you just pay for the entire year? There's only an opportunity for a screwup once a year that way, instead of giving everyone 12 chances to blow it Link to comment
+WeatherednBoston Posted March 1, 2007 Author Share Posted March 1, 2007 (edited) Did this happen to all the monthly members? I checked a few other monthy paying member profiles and it still showed them as Premium Members...which leads me to believe this is just an issue related to my account. So I dont want to take any action yet...if this is a Groundspeak issue instead. You see I paid on Jan 30th....would should have alteast covered me until the end of February...and last night which was still Feb...I couldnt run any PQ's. Now if I cancel that montly membership and sign up for a year.....Do I get all my PQ's back that I had ran...that were saved in memory (im not even allowed to view that page any longer).....How about all the routes I created and saved? How about my bookmarks..took me forever to create my Delorme one ...sigh If I stay a monthly member...is this going to happen every Feb? Being a monthly member...I actually pay 36- a year...I pay more...yet this happened lol I doubt if I will be caching before tomorrow...so I can wait until this is resolved. But I will absolutely go nuts if a new cache is published down the street and it's a member's only cache Edited March 1, 2007 by WeatherednBoston Link to comment
ParentsofSAM Posted March 1, 2007 Share Posted March 1, 2007 This happened to someone else also. I bet it is screwed up because you paid on the 30th of the month and there is no Feb 30th. The other person this happened to had also paid at the end of the month. Here is the other thread. I am not sure if it a PayPal or Groundspeak problem. But no matter they should not just cut you off. Link to comment
+D3C1B3L Posted March 1, 2007 Share Posted March 1, 2007 Please send an email to contact@geocaching.com with your PayPal Subscription number (S-#) and a description of the issue. This will allow us to investigate further. Link to comment
+WeatherednBoston Posted March 1, 2007 Author Share Posted March 1, 2007 (edited) Please send an email to contact@geocaching.com with your PayPal Subscription number (S-#) and a description of the issue. This will allow us to investigate further. Thank you! Email was sent last night at 10:55 pm. I even called and left a message. I haven't heard anything back. I guess this prop happened to everyone that started thier monthly subscriptions on the 29th, 30th or 31st of any given month. What a mess. Why do I have a feeling that my account will not reactivate itself in the morning. MMM Did this happen last year too? Who can I bribe to fix my account first lol Edited March 1, 2007 by WeatherednBoston Link to comment
+mtn-man Posted March 1, 2007 Share Posted March 1, 2007 Who can I bribe to fix my account first lol Me. I can't fix it, but I was first. Link to comment
+WeatherednBoston Posted March 1, 2007 Author Share Posted March 1, 2007 I'm all fixed up and ready to go! I felt so naked without my premium membership. Link to comment
+Lil Devil Posted March 2, 2007 Share Posted March 2, 2007 I felt so naked without my premium membership. For all we knew, you really could have been naked when you typed that For all you know, I could be naked right now Link to comment
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