Problems logging in to Ad Lab app (and builder)

[+Boomshanka]

Any one else having problems logging in to the Ad Lab app today? I also can't log in to the builder. I've re-installed the app, still no joy.

[+Frau Potter]

Adventure Lab is currently experiencing technical difficulties. Our engineers are working on it. Thank you for your patience.

[+maccamob]

2 hours ago, Boomshanka said:

Any one else having problems logging in to the Ad Lab app today? I also can't log in to the builder. I've re-installed the app, still no joy.

Same here.

[+Boomshanka]

All seems to be back up and working now

[Captain_Cookie]

The Adventure Lab® app and Adventure Lab builder experienced an outage which has been resolved. If you continue to experience issues with the app, please log out and log back in. If you continue to experience issues with the Adventure Lab builder, please clear your cookies and cache, log out of your account, and log back in. Thanks for your patience!

[+hanniewandel]

I have the same problem. I use the app already some years, but last week I only see the openingsscreen and it does not opens further. What can I do ????

[+BetsyCool]

I have the same problem. Stuck in the openingsscreen.

[+Max and 99]

1.17.0 Build 3965

No problems for me using the app, on Android.

[+BetsyCool]

I also use the app on Android 13

[Captain_Cookie]

Greetings @hanniewandel and @BetsyCool, please delete the Adventure Lab app from your device and re-download it from Google Play or the App Store. If you continue to experience these issues, please send us an email at contact@geocaching.com for individual troubleshooting.