+NLBokkie Posted September 12, 2023 Share Posted September 12, 2023 (edited) When adding a .jpg background image, whether dragged in or imported as file, the subsequent "Save" or "Save and view" results in an error and the image is not added. I'm using Firefox for Mac 117.0.1 as browser, but Safari 16.5.1 gives the same results as this seems to be a server issue: Server Error in '/' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated. Edited September 12, 2023 by NLBokkie adding possibly relevant info Quote Link to comment
+barefootguru Posted September 13, 2023 Share Posted September 13, 2023 I had this a while back. I worked around it by changing the image… don’t remember exactly, probably the file format or size. 1 Quote Link to comment
+NLBokkie Posted September 18, 2023 Author Share Posted September 18, 2023 I've changed the format to PNG and that is accepted. .JPG and .JPEG will give the above error. Quote Link to comment
+bruzie Posted October 8, 2023 Share Posted October 8, 2023 I'm getting the same kind of error, even with just deleting the background image. Quote Link to comment
+bruzie Posted October 12, 2023 Share Posted October 12, 2023 Managed to successfully delete the image, but couldn't add a new one. It's possible the image is too big size-wise. The one I was trying was 1024x1024, but when I shrank it to 512x512 it worked. 1 Quote Link to comment
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