*SOLVED* Compass Direction in iOS

[+captmatrix]

So after 12-13 years on Android, I've made the switch to iPhone. Now I have a question....

 

On the Android version of the app I was able to set the compass so the map moved and rotated with me, so that when I was facing in the direction of GZ it was directly at the top center of the screen. If I rotated left, GZ moved to my right. I found this feature very useful, being able to turn my body directly toward the cache rather than having the map with north "up" all the time or having to rotate it manually. 

 

I hope I'm describing that clearly. 

 

I'm able to get that to work on Cachly but not on the official iOS app. Is there something I'm missing? 

Edited September 6, 2023 by captmatrix

[+Max and 99]

On settings, did you unclick Keep north up?

[+kunarion]

3 hours ago, captmatrix said:

So after 12-13 years on Android, I've made the switch to iPhone. Now I have a question....

 

On the Android version of the app I was able to set the compass so the map moved and rotated with me, so that when I was facing in the direction of GZ it was directly at the top center of the screen. If I rotated left, GZ moved to my right. I found this feature very useful, being able to turn my body directly toward the cache rather than having the map with north "up" all the time or having to rotate it manually. 

 

I hope I'm describing that clearly. 

 

I'm able to get that to work on Cachly but not on the official iOS app. Is there something I'm missing? 

 

There is North Up, and Heading Up, which the Help Center calls Swivel Mode.  While viewing the map, cycle through the modes by tapping the icon that looks like a little compass.

 

Edited August 26, 2023 by kunarion

[+captmatrix]

 

On 8/26/2023 at 12:07 PM, Max and 99 said:

On settings, did you unclick Keep north up?

Yes. Navigating to a cache behaves the same way toggled on or off. I also uninstalled-reinstalled, and it's the same. 

 

 

 

[+captmatrix]

On 8/26/2023 at 12:30 PM, kunarion said:

 

There is North Up, and Heading Up, which the Help Center calls Swivel Mode.  While viewing the map, cycle through the modes by tapping the icon that looks like a little compass.

 

 I can get it to work while viewing the map, but not while navigating. Which I don't understand because my spouse has the same phone and hers does it perfectly. 

[+kunarion]

9 hours ago, captmatrix said:

 I can get it to work while viewing the map, but not while navigating. Which I don't understand because my spouse has the same phone and hers does it perfectly. 

 

That is controlled by "Keep map north up" as Max and 99 mentioned.  I guess you tried that already, but here are the steps, just in case.

 

Get out of Navigation by tapping the Left Arrow icon at the top left of the screen, to get back to the main menu. 

Tap the Profile icon at the bottom left. 

Tap the Settings gear icon at the top right.

Tap Navigation.

Tap the switch to the right of "Keep map north up" to turn it off.  If it's already off, turn it on, then turn it off again.

Select a cache, and tap the "Navigate" icon.  Now the map will rotate while in Navigate.

 

See if that works.  It's working fine on my iPhone 8.  I also tried the similar steps on my Droid and it works on that, too.

 

 

Edited September 5, 2023 by kunarion

[+captmatrix]

Okay, I figured it out. After trying everything suggested here to no avail, here's what worked. 

 

iPhone Settings > Privacy and Security > Location Services > System Services > Compass Calibration > toggle ON. 

 

Mine was toggled off for some reason. Once I toggled it on, everything behaves as I prefer. 

 

Thanks to all who replied, I really do appreciate your help. 

[+kunarion]

25 minutes ago, captmatrix said:

Okay, I figured it out. After trying everything suggested here to no avail, here's what worked. 

 

iPhone Settings > Privacy and Security > Location Services > System Services > Compass Calibration > toggle ON. 

 

Mine was toggled off for some reason. Once I toggled it on, everything behaves as I prefer. 

 

Thanks to all who replied, I really do appreciate your help. 

 

That's good to know!  Since the compass was otherwise working for you, I would not have suspected an IOS compass setting.

[+captmatrix]

4 minutes ago, kunarion said:

 

That's good to know!  Since the compass was otherwise working for you, I would not have suspected an IOS compass setting.

Me neither, but I happened upon an old thread - maybe on Reddit - where someone was having the same issue and this is what solved it. Seems weird to me, especially since I could toggle to swivel mode (heading up) on the Map screen but couldn't get there in the Navigation screen. Strange issue! 

Edited September 6, 2023 by captmatrix

[+kunarion]

9 minutes ago, captmatrix said:

Me neither, but I happened upon an old thread - maybe on Reddit - where someone was having the same issue and this is what solved it. Seems weird to me, especially since I could toggle to swivel mode (heading up) on the Map screen but couldn't get there in the Navigation screen. Strange issue! 

 

Cool!

OK, I also notice a thread from over a year ago with the same problem and solution, and which I had completely forgotten. 

[+Helicopter Repairman]

On 9/6/2023 at 4:04 PM, captmatrix said:

Okay, I figured it out. After trying everything suggested here to no avail, here's what worked. 

 

iPhone Settings > Privacy and Security > Location Services > System Services > Compass Calibration > toggle ON. 

 

Mine was toggled off for some reason. Once I toggled it on, everything behaves as I prefer. 

 

Thanks to all who replied, I really do appreciate your help. 

Thank you Captmatrix. I had the same issue. Followed your detailed corrective actions (that I would never have found for myself!), now sorted and operating as required.