+BenM70 Posted January 26, 2022 Share Posted January 26, 2022 I recently went to write a note on a challenge I qualified for in another state (Victoria, Australia). I hadn’t cached in that state before and the write note option didn’t toggle and it was sent via a default Found option. Once I saw that I’d claimed a find I deleted the log and wrote the write note, which sorted that issue but i noticed the next time I opened the Geocaching app that I had earned a new souvenir for Victoria. Is there any way to remove these souvenirs if accidentally added like mine was? Quote Link to comment
+Max and 99 Posted January 26, 2022 Share Posted January 26, 2022 (edited) 11 minutes ago, BenM70 said: I recently went to write a note on a challenge I qualified for in another state (Victoria, Australia). I hadn’t cached in that state before and the write note option didn’t toggle and it was sent via a default Found option. Once I saw that I’d claimed a find I deleted the log and wrote the write note, which sorted that issue but i noticed the next time I opened the Geocaching app that I had earned a new souvenir for Victoria. Is there any way to remove these souvenirs if accidentally added like mine was? Previously you could ask HQ to remove it for you but it seems they don't do that anymore. I would think that when they get enough requests for this they would allow us the option to delete a souvenir! So far that is not a feature. So there's nothing you can do except hide it. I too accidentally logged a found it when I meant to log a note. Edited January 26, 2022 by Max and 99 Quote Link to comment
+BenM70 Posted January 26, 2022 Author Share Posted January 26, 2022 Thanks for the quick response Quote Link to comment
+cerberus1 Posted January 26, 2022 Share Posted January 26, 2022 In case you weren't aware, "hiding" your souvenir only hides it from your public profile. It stills shows, only greyed-out in your profile/dashboard. Quote Link to comment
worrellsquirrel Posted January 27, 2022 Share Posted January 27, 2022 21 hours ago, BenM70 said: I recently went to write a note on a challenge I qualified for in another state (Victoria, Australia). I hadn’t cached in that state before and the write note option didn’t toggle and it was sent via a default Found option. Once I saw that I’d claimed a find I deleted the log and wrote the write note, which sorted that issue but i noticed the next time I opened the Geocaching app that I had earned a new souvenir for Victoria. Is there any way to remove these souvenirs if accidentally added like mine was? 21 hours ago, Max and 99 said: Previously you could ask HQ to remove it for you but it seems they don't do that anymore. I would think that when they get enough requests for this they would allow us the option to delete a souvenir! So far that is not a feature. So there's nothing you can do except hide it. I too accidentally logged a found it when I meant to log a note. We still remove accidental souvenirs if you email us at contact@geocaching.com. 3 Quote Link to comment
+Max and 99 Posted January 27, 2022 Share Posted January 27, 2022 42 minutes ago, worrellsquirrel said: We still remove accidental souvenirs if you email us at contact@geocaching.com. That is wonderful news. Someone else reported on the forums that they were told no, and I'm fairly certain it was an accidental souvenir. I'm glad to hear it can still be removed. 1 Quote Link to comment
+BenM70 Posted January 27, 2022 Author Share Posted January 27, 2022 Thanks to all for your help in this situation. 1 Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.