Logs don't load on website

[+bluesnote]

1 minute ago, The A-Team said:

 

I get the same thing with Firefox or Chrome. Surprisingly, the page loads correctly in IE11 and Edge, browsers which are having issues with other parts of the site.

 

At this point, I can't see a browser that works across the site. Each one only works with some parts of the site.

I'm using safari. The page loads fine, and normally. Just the green circle keeps spinning.

[+bluesnote]

Just tried it on my phone, and it seems like I can save a draft on the app. However, through the safari app I get the same issue. Need to dip TB/GCs so I can't log them through the app as it won't let me do a "visit" log.

[+The A-Team]

6 minutes ago, bluesnote said:

I'm using safari. The page loads fine, and normally. Just the green circle keeps spinning.

 

I was able to replicate what you're seeing, so I've posted about it in the release notes discussion.

[+jeffgamer]

26 minutes ago, bluesnote said:

I'm using safari. The page loads fine, and normally. Just the green circle keeps spinning.

 

 

Same thing with me.  Two hours ago, I was able to log caches without a problem.  But for the last 30 minutes, when I try to post a log, all I get is the spinning green status circle.  I tried it with Safari...with Firefox...and with Google Chrome...and the same thing happened with all three.  And my account allows cookies, so that shouldn't be the issue....

 

Something is glitching on the site.....

Edited December 31, 2019 by jeffgamer

[+fizzymagic]

This is  clearly a problem with some Javascript on the cache logging page.  Logging via the API seems to be fine.  Don't worry; it will be fixed eventually.  You can still log caches via apps that use the API (offficially supported ones but not the-app-which-shall-remain-unnamed) or GSAK.

 

All the "blame the user" posts in this thread are disappointing, but entirely par for the course.

[+Rustynails]

When is GS going to fix this or address it? I have a big event tomorrow and need to make an announcement.

[+msrubble]

39 minutes ago, jeffgamer said:

 

 

Same thing with me.  Two hours ago, I was able to log caches without a problem.  But for the last 30 minutes, when I try to post a log, all I get is the spinning green status circle.  I tried it with Safari...with Firefox...and with Google Chrome...and the same thing happened with all three.  And my account allows cookies, so that shouldn't be the issue....

 

Something is glitching on the site.....

 

Same here, in Seamonkey on Windows 10. Try opting out of the "new logging experience."

[+jeffgamer]

I suspect they've been working on it.  Just now, I was again able to log a find.  Yayyyy!!!!

 

Thanks, Groundspeak!!

[Oceansazul]

1 hour ago, bluesnote said:

I cannot log any caches. When I hit "log geocache" on any cache, I get the screen where I can type up a log. However, I get a green circle as if something is trying to load. It is preventing me from typing and changing the type of log for any cache. Is anyone else having this issue?

Logging geocaches in the new log flow should be fixed now. 

[+Asterix 2003]

1 hour ago, fizzymagic said:

You can still log caches via apps that use the API (offficially supported ones but not the-app-which-shall-remain-unnamed)

I had no problems while logging with the "bad" app.