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Where to report


Lillme

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On 9/13/2019 at 9:20 PM, Lillme said:

I have found a destroyed Cache, it has been logged as such twice but nothing appears to have been done about it.

So where do I report it?

 

Go to the cache page and make a new log, do a "Write Note" and then click the "report a problem" link below the text box (see below):

image.thumb.png.415cf6c8ce3bc5e0d146d29a9d10ecfc.png

 

You say it's been logged as such twice, do you mean that there are two Needs Maintenance logs against the cache? If so then Choose Cache should be archived and mention in your note that previous maintenence logs haven't been actioned. If there are no existing Needs Maintenance logs then choose one of the other options and describe the problem in your note. 

 

 

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Log a ‘needs maintenance’ request on the cache page. You can give plenty of details in the ‘NM’ log itself if you click on ‘opt out’ first which lets you do an NM log without having to do a Write Note as well.

 

 If the cache already has one or more NM logs on it which were at least 6 weeks ago, then you should log a ‘Needs Archived’ log in a similar way, which will alert a reviewer 

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