Garmin 60CSX Where to Repair?

[Oregon-River-Runner]

Where can I get my Trusted 'ol Buddy fixed?

 

Unfortunately, Garmin will no longer support the 60 series. I got water in the display on a raft trip - only got rained on and splashed - was in a Ram Mount - its dried out now and I have an unresponsive black area about 3/8" diameter left on the display. Seems to work just fine besides the display.

 

Thanks.

[+geodarts]

Garmin will do a flaT rate repair for $110.

 

http://www8.garmin.com/support/outofwarranty.html

Edited October 25, 2014 by geodarts

[+terrkan78]

Ouch. $110 seems steep for a repair. If I understand right, you send your unit in and they send you a different refurbished one (which wouldn't be an attractive option in my opinion) - someone correct me if I'm wrong on that.

[+BAMBOOZLE]

Mostly it indicates they will repair YOUR unit but it says they reserve the right to replace it.

[+splashy]

I see it here, but that's DIY

 

http://stores.ebay.com/partsforgarmin/LCD-touchscreens-/_i.html?_fsub=5869562015

 

How to open

Edited October 25, 2014 by splashy

[Oregon-River-Runner]

Garmin no longer supports repairs on the 60 series handhelds. Their exchange worked great, but its no longer an options

 

Any other sources of repair?

[+geodarts]

Garmin no longer supports repairs on the 60 series handhelds. Their exchange worked great, but its no longer an options

 

Any other sources of repair?

 

Their web site lists the flat rate option for the 60csx (at the price quoted) so I am surprised if that is not the case. I finally decided to order new buttons for my 62s through the website listed above. We'll see how that goes but they carry a lot of 60csx parts.

Edited October 26, 2014 by geodarts

[+user13371]

Just thinking...

 

Even if you're confident about doing the repair yourself -- .For what the part would cost plus concern the case waterproofing was already compromised (because getting wet shouldn't have damaged the screen to begin with) -- it might not be reasonable to repair. A 62s can often be found for around $200.

[Oregon-River-Runner]

Garmin no longer supports repairs on the 60 series handhelds. Their exchange worked great, but its no longer an options

 

Any other sources of repair?

 

Their web site lists the flat rate option for the 60csx (at the price quoted) so I am surprised if that is not the case. I finally decided to order new buttons for my 62s through the website listed above. We'll see how that goes but they carry a lot of 60csx parts.

 

They have not updated their web site - I called them and they said they no longer would repair/exchange the 60 series. Please call for yourself if you have a 60 series. Good luck!

[+Mineral2]

Given the cost of repairing this "ancient" beast, you might have better luck with the following options:

 

1. DIY - sometimes you can find the parts you need and repair it yourself. Of course, you always risk damaging your unit further with this route.

 

2. Buy a "new" 60 CSX. I can't imagine they're too terribly expensive, but if they are,

 

3. Buy a 62s instead. At ~$200 +/- $20, the 62s may be a welcome upgrade to your 60csx, especially if you're a geocacher.

[Oregon-River-Runner]

Thanks for the feedback.

 

I already have a 62SC and a 64S and another backup 60CSX my wife and I use.

 

I understand the improvements of the 62 and 64 series, but - just kind of wanted the 60CSX fixed and in the drawer if for nothing else but tradition....why do people restore a 66 GTO with three duces?

 

Thanks.

[+uxorious]

Given the cost of repairing this "ancient" beast, you might have better luck with the following options:

 

1. DIY - sometimes you can find the parts you need and repair it yourself. Of course, you always risk damaging your unit further with this route.

 

2. Buy a "new" 60 CSX. I can't imagine they're too terribly expensive, but if they are,

 

3. Buy a 62s instead. At ~$200 +/- $20, the 62s may be a welcome upgrade to your 60csx, especially if you're a geocacher.

 

I bought a 62s to replace my 60csx. As far as I am concerned that was a huge mistake. The only advantage to the 62 is paperless, otherwise, I sure don't consider it an upgrade. Nothing is as easy as it was on my 60. (which I kept, and am still using.)

[+BikeBill]

<<The only advantage to the 62 is paperless, otherwise, I sure don't consider it an upgrade.>>

 

Well, there is the three axis compass which is nice. And the 62 will load several thousand more caches. I use a 60CSx, too, but it has it limitations compared to some of the newer stuff. A pretty accurate unit, though.

 

I turned 60CSx in and got a refurb (looked new actually) about a year ago. I guess I did that just in time.

 

Incidentally, I had my old one apart to replace the keypad and unless you are really good at electronic disassembly, I wouldn't try it. It's kind of tricky.

Edited October 30, 2014 by BikeBill