+yanagi Posted September 16, 2014 Share Posted September 16, 2014 I saw on Facebook, that there is a new geocoin under developement. It will be a preorder and if you are interested you have to contact the given email address: Quote Link to comment
+sweetlife Posted September 16, 2014 Share Posted September 16, 2014 I saw on Facebook, that there is a new geocoin under developement. It will be a preorder and if you are interested you have to contact the given email address: Quote Link to comment
+sweetlife Posted September 16, 2014 Share Posted September 16, 2014 Wow They are beautiful, I love seeing geocoins with animals on them. Tried clicking to get the email address but it doesn't let you copy and paste it. ~Valarie of sweetlife~Keep On Caching! Quote Link to comment
+longtomsilver Posted September 16, 2014 Share Posted September 16, 2014 Wow They are beautiful, I love seeing geocoins with animals on them. Tried clicking to get the email address but it doesn't let you copy and paste it. ~Valarie of sweetlife~Keep On Caching! Valarie, that`s right. Just use the email by normal typing it. I did the same. Quote Link to comment
+LadyBee4T Posted September 16, 2014 Share Posted September 16, 2014 I'm all for any Canadian geese flying south or home or anywhere but here! LOL Quote Link to comment
+Strombus Posted September 17, 2014 Share Posted September 17, 2014 Dear yanagi, Thank you for always being on the lookout and posting information about various great new coins. I love seeing them. These I cannot resist. :-) They look so beautiful. Quote Link to comment
+Team TheFox Posted September 17, 2014 Share Posted September 17, 2014 The "Flying South Geocoin" is our project. We will ship to nearly all countries in the world. The shipping within Europe will cost 5 €, the shipping without of Europe 6 €. If you pay via paypal, we took an additional fee for paypal of 5 %. So within Europe the set of coins will cost 49,88 € and without of Europe 50,93 €. Please contact us via e-mail to geocoin@team-thefox.de Quote Link to comment
+BVnLJ Posted November 11, 2014 Share Posted November 11, 2014 Update on these please Quote Link to comment
+Team TheFox Posted November 11, 2014 Share Posted November 11, 2014 The geocoins are in production yet. The shop "Coinwerk" will ask the Chinese producers. I will keep you informed. Quote Link to comment
+BVnLJ Posted November 11, 2014 Share Posted November 11, 2014 The geocoins are in production yet. The shop "Coinwerk" will ask the Chinese producers. I will keep you informed. thank you Quote Link to comment
+BVnLJ Posted January 10, 2015 Share Posted January 10, 2015 Received a message from Mario on 11/17/2014 but no word since. Could you please update on the status of these coins. Thank you. "Dear customers of our Flying-South-Geocoins, two months ago you have ordered the Flying-South-Geocoins. We are still waiting for the delivery. Now our shop (Coinwerk) informed us that there was a communication problem between Coinwerk and the Chinese manufacturer. So the coins were not produced yet. Coinwerk has now given the approval. But it will l will last minimum six weeks until the coins were delivered. I know that this is not a good news. But we hope that you have understanding for this situation. We will keep you updated. If you have any questions, please ask us. Best wishes Mario" Quote Link to comment
+longtomsilver Posted January 10, 2015 Share Posted January 10, 2015 (edited) Received a message from Mario on 11/17/2014 but no word since. Could you please update on the status of these coins. Thank you. "Dear customers of our Flying-South-Geocoins, two months ago you have ordered the Flying-South-Geocoins. We are still waiting for the delivery. Now our shop (Coinwerk) informed us that there was a communication problem between Coinwerk and the Chinese manufacturer. So the coins were not produced yet. Coinwerk has now given the approval. But it will l will last minimum six weeks until the coins were delivered. I know that this is not a good news. But we hope that you have understanding for this situation. We will keep you updated. If you have any questions, please ask us. Best wishes Mario" Mario contacted me last week and I am in contact with the shop owner as I do know him quite well to get an information about the issues they have. I`ll keep you all and Mario updated. Edited January 10, 2015 by longtomsilver Quote Link to comment
+steben6 Posted January 12, 2015 Share Posted January 12, 2015 When these finally arrive, are they still available for sale? I would like to order a set. Thanks! Quote Link to comment
+Team TheFox Posted January 19, 2015 Share Posted January 19, 2015 Dear customers of our Flying-South-Geocoin. four months ago you have ordered the Flying-South-Geocoins. Until now we are still waiting for the delivery. Our shop (Coinwerk) isn't able to tell us an exact date or anyother details. We haven't seen the photos of the sample coins yet. We are now in the clarification and we will keep you updated. We hope that we can give you more detailed information at the begin of February. If you have any questions, please ask us. Best wishes Mario Quote Link to comment
+BVnLJ Posted January 19, 2015 Share Posted January 19, 2015 Hi, Thank you Mario for the update BUT... It seems to me that four months is a very long time to not even have seen production photos or gotten updates from Coinwerk. Are you sure these coins are even being produced? I would certainly like to know if we can expect a refund of money if there is no proof of production and delivery date for these coins. I paid $67.35 for these three coins on September 19,2014 and would like a refund if no answers are given by Coinwerk as soon as possible. Waiting until February now is just too long. Thank you for help. LJ Quote Link to comment
+Team TheFox Posted January 20, 2015 Share Posted January 20, 2015 (edited) Actually we don't know if the coin was produced. We have set an ultimate delivery time within the next week (28th january 2015). If there is no delivery, we will withdraw from the contact with Coinwerk and reclaim the paid money (over 2.000 €). We will refund the paid money if the coin is not produced. Please be patient for ten days. We hope that everything is going to be alright. Edited January 20, 2015 by Team TheFox Quote Link to comment
+BVnLJ Posted January 20, 2015 Share Posted January 20, 2015 Thank you. Sounds reasonable. Sorry this happened to you and this nice set of coins you were trying to have made. Quote Link to comment
+BVnLJ Posted February 9, 2015 Share Posted February 9, 2015 Hello again, It has been more than 10 days and no word on the status of these coins. I no longer want to wait, too much time has passed already. Please issue a full refund of the money I paid for these coins. Regards, Lois Jean Quote Link to comment
+drneal Posted February 9, 2015 Share Posted February 9, 2015 I also would like a response today please ILYK ILYL Quote Link to comment
+longtomsilver Posted February 9, 2015 Share Posted February 9, 2015 (edited) As I heard from Mario Team Fox he now has proofed documents that the coinorder finally made it to the mint. Its ashame because the Shopowner is a friend and I didn't get out what had happened. But due to the message from the mint Team Fox is pretty sure to get these coins by end of march, early april due to chinese New Year. My coinorder is still in and I will stick to my order. This is nothing compared to the fuzz of Circle of Four Coins years ago. Edited February 9, 2015 by longtomsilver Quote Link to comment
+Team TheFox Posted February 9, 2015 Share Posted February 9, 2015 As longtomsilver says we have seen the minting artwork now. Our shop now ordered the coins via a well-known factory in China. At first he ordered via an unreliable company. I think we will know the delivery date within this weak. If you want to cancel your order, please send me an e-mail. Then I will do a refund. Quote Link to comment
+BVnLJ Posted February 9, 2015 Share Posted February 9, 2015 Longtomsilver, I do realize it was not Team TheFox fault for not having these coins in time as promised. They apparently trusted the wrong manufacturer to have them produced with. I am in no way comparing them to the makers/designers of the Circle of Four, Lady Luck, Cat Got Your Cache, Titanic, etc.... I hope Team TheFox understands this. I just have personal reasons for not wanting to wait any longer and will be requesting a refund. I hope they come through for you all and hope they look as nice as they appear in the illustrations. Regards, LJ Quote Link to comment
+Team TheFox Posted February 17, 2015 Share Posted February 17, 2015 Liebe Vorbesteller der Flying-South-Geocoins, nach langer Zeit möchten wir Euch ein Update zur Flying-South-Geocoin geben. Wie Ihr wisst, haben wir unserem Shop COINWERK bis Ende Januar Zeit gegeben, die Angelegenheit zu klären. Daraufhin teilte uns COINWERK Folgendes mit: „Wir bedauern die Verzögerung sehr. Leider ist der beauftragte Hersteller für uns derzeit nicht greifbar. Emails werden ausweichend, oder meist gar nicht beantwortet und auch telefonisch kann der Ansprechpartner nicht erreicht werden. Den Grund können wir uns derzeit nicht erklären. Da die Fertigung bereits zu einem großen Teil im Voraus bezahlt wurde, sehen Sie uns bitte nach, dass wir nicht direkt auf einen alternativen Anbieter zurückgegriffen haben, sondern zunächst auf die Aussage der baldigen Fertigstellung vertrauten, um Schaden von uns abzuwenden. Nach Rücksprache mit unserem Rechtsbeistand haben wir den Vertrag mit dem Hersteller aufgekündigt. Gleichzeitig wurde ein anderer Hersteller, mit dem wir bereits sehr gute Erfahrungen machen konnten, beauftragt. Für ihre Verärgerung haben wir großes Verständnis! Ihre betroffenen Kunden dürfen sich gerne an uns wenden – wir werden dann gemeinsam Lösungen finden. Wir erwarten den Liefertermin, sowie das Artwork kurzfristig und werden Sie umgehend in Kenntnis setzen. Zudem garantieren wir für die Einhaltung des Termins! Sprich nach Ablauf erklären wir uns ausdrücklich mit der Aufhebung des Vertrages einverstanden.“ Das Hersteller-Artwork der Flying-South-Geocoin wurde uns bereits von COINWERK übermittelt. Als Shipping-Date hat die chinesische Fabrik den 10. April 2015 genannt. Die Verzögerung ist vor allem dem Chinesischen Neujahrsfest geschuldet. Somit wird es mit einer endgültigen Lieferung der Geocoins vermutlich Anfang Mai werden. Wir sind mit dieser Gesamtsituation mehr als unzufrieden. Wenn Ihr vom Vertrag zurücktreten möchtet, haben wir durchaus Verständnis dafür. Eine E-Mail an uns mit Angabe Eurer Bankverbindung genügt. Wenn Ihr Fragen habt, könnt Ihr uns gerne ansprechen. Auch COINWERK steht Euch für Fragen zur Verfügung (E-Mail an order@coinwerk.de). Wir hoffen, Euch mit den Angaben bedient zu haben. Viele Grüße, Mario Fuchs ---------------------- Dear customers of our Flying-South-Geocoin. after another month we want to give you an update for the Flying-South-Geocoins. Our shop COINWERK told us, that they had big problems with an unreliable minting factory in China. Now they had choosen another minting factory with a good reputation and placed a new order. We have seen the artwork of the coins. The Chinese minting factory told the 10th April 2015 as shipping date. This delays is mainly due to Chinese new year. So we will send the geocoins to you at the begin of Mai. We are very dissatisfied with the whole situation. If you want to cancel your order, this is no problem. Send us an e-mail. If you have any questions, please ask us. You can ask COINWERK too (E-Mail: order@coinwerk.de). Best wishes Mario Fuchs Quote Link to comment
+longtomsilver Posted February 17, 2015 Share Posted February 17, 2015 Thank you Mario for the update and I feel sorry about the mess you had until now. But I have a very good feeling that things are in line now and I will stick to my order. Looking forward to may when the coins will arrive. Quote Link to comment
+Team TheFox Posted April 13, 2015 Share Posted April 13, 2015 After two months we want to give you an update for the Flying-South-Geocoins. The Chinese company failed to meet the deadline (shipping date 10th april). Our shop COINWERK told us the end of april als next delivery date. After many delays in the past, this new delay on the part of COINWERK is not acceptable anymore. As we don't know, if this new date can be fulfilled, and we have been waiting seven months for the geocoin, we have withdrawn from the contract with COINWERK and demanded the refund of the paid money. This means for you that we withdraw the advance order with you. You will get a fully refund of the paid amount. If the Flying-South-Coins would be produced in the future, they will be sold in the COINWERK shop (www.coinwerk.de) at the end of April Best wishes, Mario Fuchs Quote Link to comment
+Team TheFox Posted May 15, 2015 Share Posted May 15, 2015 The geocoins are now available at the Coinwerk-shop: http://coinwerk.de/shop/Flying-South-Geocoin:::4.html Quote Link to comment
+BVnLJ Posted May 15, 2015 Share Posted May 15, 2015 Not able to complete purchase. When I try to complete purchase and have to pick shipping I get this message: Es ist keine Versandart vorhanden. Translated by google: There is no delivery service available. Can you help please. Quote Link to comment
+yanagi Posted May 15, 2015 Author Share Posted May 15, 2015 Not able to complete purchase. When I try to complete purchase and have to pick shipping I get this message: Es ist keine Versandart vorhanden. Translated by google: There is no delivery service available. Can you help please. I contacted the shop and asked what can be done. If there is no solution by the shop, I can order them for you. Quote Link to comment
Team Red-one Posted May 16, 2015 Share Posted May 16, 2015 I have also problems with the shop. I want to select the Netherlands as adress. But the Netherlands is not included in the list of shipping countries. Quote Link to comment
+yanagi Posted May 16, 2015 Author Share Posted May 16, 2015 Ok, the shop owner told me that of course he sends the coins also abroad. The shop will be also available in English in the future. If you still have that problem I think the best is you use thr "Kontakt" button on the bottom righr. Then you just have to fill out your email-address and "Sicherheitscode" (security code) and write your text. If you have any questions please feel free to contact me. Inthe worst case I still can order them for you. Quote Link to comment
coinwerk Posted May 17, 2015 Share Posted May 17, 2015 Dear BVnLJ, dear Team Red-one, i´m so sorry. We did some changes at the shopsystem some days before and missed to test the shipping module. Please try again! If there are any other problems, please contact me at order(at)coinwerk.de. Thank you so much for your patience! Best regards, Ronni Quote Link to comment
+yanagi Posted May 19, 2015 Author Share Posted May 19, 2015 I got the message from the shop owner, that the error has been fixed and that you can now order with a shipping address from outside of Germany. Quote Link to comment
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