GSAK

[+Meeuw_5]

I've updated 3 july my version GSAK to version 8 (I've payed with paypal). But I don't have got a new serialumber. I've a serialnumber of version 7, but now I need a new one one for version 8, because my old version 7 number did't work on version 8.

 

If I ask to sent a new serialnumber at the website nothing happend.

I 've emailed Clyde (the owwner of GSAK) but nothing happend.

I tried to log in at the GSAK forum to ask there how I can get a new serial (witch a payed for). So I can ask my questions at th GSAK forum. But I can't make a reply because the forum says that I have no permission to log in at the forum.

I also tried to resent a validation email at the GSAK forum, but again I received nothing, so no validation, no post at the forum. Clyde didn't answer my emails.

 

How can I get a serial for my GSAK verion 8 ('ve I payed for it)? It seems nothing will work. Help me please.

[+TomToad]

How long ago did you email Clyde? He doesn't have a staff to answer his email for him so don't be surprised if it takes a day or two to get back to you.

[+germanybert]

Why don't you ask on the GSAK forum? http://gsak.net/board/

[+Meeuw_5]

I've tried to register at the forum, but it seem my email adres (ziggo-email) blokked all GSAK-email. Now I've sent a new (gmail) emailadres to Clyde and now I got a (very quick!) mail back from him with the new serial. I am very happy . It was not a problem of Clyde but a problem of my provider.

Edited July 5, 2012 by Meeuw_5

[+hukilaulau]

I've tried to register at the forum, but it seem my email adres (ziggo-email) blokked all GSAK-email. Now I've sent a new (gmail) emailadres to Clyde and now I got a (very quick!) mail back from him with the new serial. I am very happy . It was not a problem of Clyde but a problem of my provider.

Glad you got your problem solved!

I just want to add that during the 6 years or so I've had GSAK I've emailed Clyde maybe 4 times and ALWAYS got a response in the same day. Thanks Clyde! In addition to being a very useful tool, GSAK is a fun toy to play with when you can't go caching. By sorting the data in different ways you can come up with some very interesting stuff!

[+Markwell]

Questions regarding GSAK are best responded either by e-mailing Clyde or by the GSAK forums. Groundspeak and Geocaching.com have no jurisdiction over GSAK. It's kind of like going to the IRS site and asking a question about TurboTax.

[+Thrak]

Questions regarding GSAK are best responded either by e-mailing Clyde or by the GSAK forums. Groundspeak and Geocaching.com have no jurisdiction over GSAK. It's kind of like going to the IRS site and asking a question about TurboTax.

 

This would be a good post to markwell.

[+Markwell]

This would be a good post to markwell.

 

If that's the case, let me correct the verbiage:

Questions regarding GSAK are best answered either by e-mailing Clyde or by the GSAK forums. Groundspeak and Geocaching.com have no jurisdiction over GSAK. It's kind of like going to the IRS site and asking a question about TurboTax.

[+SwineFlew]

Clyde really good about working with his customers. If you already emailed him, go check your spam box to see if he did replied back.

[+Meeuw_5]

Questions regarding GSAK are best responded either by e-mailing Clyde or by the GSAK forums. Groundspeak and Geocaching.com have no jurisdiction over GSAK. It's kind of like going to the IRS site and asking a question about TurboTax.

I know that GSAK has a forum by ist own. But I could't log in at the forum either. Because of the same e-mail problem. So I asked it here. I didn't know where else to go.

 

But now my problem is solved en this topic can be closed. Thanks to all, who tried to help me.

Edited July 6, 2012 by Meeuw_5