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No pocket queries?


arrowroot

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Posted

I try to get my pocket queries on Friday, so I can cache on Saturday with that data... but the last time my GPX arrived after I left the office, where I have my Palm cradle.

 

So I changed the query to Thu and Fri, expecting to change it to just Thu once I was sure it was working. But no GPX file on Thu, and Friday was getting late... so I added Sat.

 

Sat's here, and still no pocket query. What gives? I am sending it to a Hotmail address, and they're notorious for eating and bouncing messages, but I'm getting some mail there.

 

Anyone else having problems?

 

I am Arrowroot, son of Arrowshirt. I have many names, you know

Posted

All of them have run today already. If you know the ID number of the pocket query, email me with it and I'll investigate further.

 

Jeremy Irish

Groundspeak - The Language of Location™

Posted

I ran it again with the GPX file emailed directly to me, and I received it with no problems. Sounds like it may be an email delivery issue.

 

In the future I'll allow people to download them directly from their "my cache page" to get around the email issues.

 

Jeremy Irish

Groundspeak - The Language of Location™

Posted

All three days' worth showed up -- each exactly two days late. *!%% Hotmail.

 

I am Arrowroot, son of Arrowshirt. I have many names, you know

Posted

I just went though the server logs from Thursday noon through noon today and the *average* delivery time per e-mail for Hotmail was almost 28 hours. icon_eek.gif All other mail gets delivered instantly.

 

It looks like Hotmail throttles inbound connections pretty heavily - the more mail in queue for Hotmail, the longer the delay time.

 

I'm not quite sure what to do about this at the moment, but I'll work on it. Given the enormous volume of mail we send out on a daily basis (not to mention Thursday's New Cache notification e-mail) and that 13% of all active accounts on Geocaching.com are Hotmail, this problem is only going to get worse fast.

 

I'll post an update here when I come up with something.

 

-Elias

Posted

I received four of my five queries this morning. Was there a problem that may have stopped them midway through the process? icon_frown.gif

 

My wife says put a coordinate on it and I'll find it.

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