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renew membership issues


Pat in Louisiana

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Posted (edited)

I just now did my annual renewal through paypal and it went right thru.

 

Next renewal date April 9, 2011. Just like it should be.

 

edited to add: I also got an confirmation e-mail almost instantly.

Edited by luckycharmer
Posted

Home page of geocaching.com --

 

Upper right where it says: Hello Pat in Louisiana! --

 

It tells you what your renewal date is. Has it changed?

 

Nope it still says 3/23/2010

 

I have tried 3 times.

 

It might be my laptop.... it does screwy things.

Posted

I just now did my annual renewal through paypal and it went right thru.

 

Next renewal date April 9, 2011. Just like it should be.

 

edited to add: I also got an confirmation e-mail almost instantly.

Hi Luckycharmer,

I don't even see a paypal option?

Where did you renew from?

Posted

On the right hand side just below "Hello Luckycharmer and above my old renewal date was a link that said something like "Renew Membership now" It was due April 9, 2010. I just followed the link whick is now gone.

 

I just now went to 'Your profile", then "Your account details" then "Your membership details", clicked on "renew membership" then under payment type in the drop down options was Paypal. It's still an option for me there.

Posted

I don't know?

Perhaps the site recognized that you have a paypal account and inserts that option but it does not show up for me.

Crazy huh?

The Paypal thing works on this end...at least the pull-down option...I would say it is something weird going on at your end...sorry...

Posted

renew.jpg

Here are my options.

I have tried from my wife's Imac, My work PC and my lap top.

I have tried her Mcard, my Mcard

I got an email from the site "Your ticket has been received, one of the staff members will review it and reply accordingly."

Nothing yet.

Only have a few weeks left?

Posted

The drop down box I'm talking about is higher on that same page. The first box - where it says PAYMENT TYPE.

 

The major boxes below that are:

Membership type: then

Billing Address: THEN the box you've posted

CREDIT CARD INFORMATION.

Posted

When I click on "Renew Membership" right below the "welcome"

it takes me to"Update Payment Information

To update your payment information, please review and update your billing address and payment information below. Once you have updated all required information, click the "Submit" button at the bottom of the page, to save your changes.

There are only two area that can be filled in

first is "Billing address"

Second is "Credit card information"

 

I never actually get to the renewal page I guess?

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