need help contacting Garmin

[ram1000]

How do I contact Garmin without filling out their never ending request form? The form will not accept my serial number as valid even though I got it from their software reading my GPSMAP60. Any ideas?

[Motorcycle_Mama]

One click on the main page of their website gets you to this page.

 

http://www.garmin.com/garmin/cms/site/us/s...supportcontacts

 

Contact Support

 

North America

 

(for all Garmin products except Apollo aircraft)

 

Hours of Operation

* Monday - Friday

* 8 a.m. - 7 p.m.

* Central time (closed holidays)

 

Email Product Support

* Product Support

 

Phone

* 1-800-800-1020 (U.S.)

* 1-866-429-9296 (Canada) or (913) 397-8200

 

Europe

 

(for all Garmin products except Apollo aircraft)

 

Hours of Operation

* Monday - Friday

* 8:30 a.m. - 5:30 p.m.

* U.K. time

 

Email Product Support

* Product Support

Phone

o Free 0808 238 0000 (within U.K.)

o 0870-8501242 (within U.K.)

o +44-870-8501242 (outside U.K.)

Apollo Aircraft

Hours of Operation

o Monday - Friday

o 8 a.m. - 4:30 p.m.

o Pacific time

o (closed holidays)

Phone

o (503) 391-3411 ext.3991

o 1-800-525-6726 ext.3991 (U.S.)

o 1-800-654-3415 ext.3991 (CAN)

[Motorcycle_Mama]

You can also try ... techsupp@garmin.com

[+Miragee]

Calling them early in the morning works. I have gotten excellent service from them that way. It often takes a couple of days before they respond to an email.

[+Cacheoholic]

The serial number is under the batteries. The software reports the ID number. It is not the serial number.